Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Customer Service, Gestion de l’hôtel
Thanks for sharing this perfect rating, Nathalie!We're thrilled to hear you enjoyed your stay at Aloft Santa Clara! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Sergio, thank you for leaving us such a wonderful rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Aloft Santa Clara!
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the great rating, Jason!We're thrilled to see how much you enjoyed staying at Aloft Santa Clara. We look forward to hosting you again in the near future! Thank you again for sharing.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the fantastic rating, Annissa!It's outstanding we could exceed your expectations during your stay at Aloft Santa Clara. We're all looking forward to your next stay with us.
par un voyageur
A pretty cool place to visit
Publié le 26 févr. 2024 sur HotelsThis is a cool place to visit. Lots of activities in the lobby to do. There is a patio to relax at. And a bar in to enjoy a cocktail or two. Many workout rooms. A swimming pool. And more. It’s also nestled in a quiet business complex.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Service, Gestion de l’hôtel
Kevin, it's wonderful to hear that you find the Aloft Santa Clara to be an enjoyable place to visit with plenty of amenities, including our interactive lobby and relaxing patio. We're also delighted that you appreciated our varied fitness options and tranquil location. Thanks for sharing your experience and we hope to welcome you back soon!
par un voyageur
Bugs in bathroom 313
Publié le 20 févr. 2024 sur HotelsRoom 313 has bugs in the bathroom
They tried to de-bug it and clean with bleach which only made us sick
No other room was offered or a discount
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Paula, we appreciate your feedback and are sorry to learn about the issues you experienced with your room. It's disappointing to hear that the solutions we implemented did not fully meet your expectations, and that we didn't effectively communicate other available options. We can assure you that our team members are dedicated to rectifying any issues to ensure an enjoyable stay. We'll work diligently to improve the situation. Thank you for bringing this to our attention.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Clean and safe hotel. However, they didn’t clean up the room during the second day. Reception didn’t answer. Overall can be better.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Sovrin, it's good to know you found the hotel to be clean and secure. We regret to hear, however, about any inconsistencies you experienced in room maintenance and communication with our front desk. This isn't the kind of experience we strive to provide. We would greatly appreciate an opportunity to better serve you in the future and to ensure an improved stay.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
The staff was amazing so nice and always helpful, all of them the front desk was great
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Robin, it's truly delightful to hear about your exceptional experience at Aloft Santa Clara. Your kind words regarding our helpful and accommodating team at the front desk are genuinely appreciated. We're thrilled you noted their effort in ensuring your comfort. Can't wait to have you back soon for another wonderful visit.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Very clean! Thank you!
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Customer Service, Gestion de l’hôtel
Rosario, thank you for choosing Aloft Santa Clara and for your wonderful feedback. It's a delight to hear our efforts to maintain a clean environment were appreciated. We look forward to welcoming you back on your next visit.
par un voyageur
Great Stay
Publié le 19 févr. 2024 sur HotelsComfy beds, close to top golf and shopping. Clean area as a whole and felt safe. Businesses all around. Will be staying again. Only thing no microwaves. Sounds silly but it comes in handy.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
Cheyenne, it's uplifting to know you viewed Aloft Santa Clara as a suitable and secure location in close proximity to golfing and shopping facilities. We appreciate your remarks on our cozy beds and neat surroundings. Noted also is your point about microwaves - while they are not currently part of our standard room amenities, your feedback helps us consider potential updates to enhance your future stays. We're eagerly looking forward to welcoming you back.
