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Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly 3.5-star hotel near Sabana Park

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Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby lounge
Lobby lounge
Bar (on property)
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Theater of Costa Rica
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds, City View

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, City View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

San José

Heart of San José.With a stay at this Carmen hotel, you'll be steps from Morazan Park and Templo de Música. Parque Espana and Pre-Colombian Gold Museum are also within half a mile (1 km).

What's nearby

  • Morazan Park - 1 min walk - 0.1 km
  • Casa Amarilla - 3 min walk - 0.3 km
  • National Theater of Costa Rica - 6 min walk - 0.6 km
  • National Park - 6 min walk - 0.6 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • San Jose Atlantic Station - 10 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪La Vasconia - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪Café Rojo - ‬3 min walk
  • ‪El Social - ‬2 min walk
  • ‪La Palma Bar - ‬1 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly 3.5-star hotel near Sabana Park
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This 3.5-star San José hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 1986
  • Casino
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square feet of space)
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 220 reviews
Rating 8 - Good. 56 out of 220 reviews
Rating 6 - Okay. 27 out of 220 reviews
Rating 4 - Poor. 16 out of 220 reviews
Rating 2 - Terrible. 25 out of 220 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pablo

Stayed 14 nights in Feb 2026

2/10 Terrible

james

Stayed 3 nights in Feb 2026

10/10 Excellent

Elvis Eulices

Stayed 4 nights in Dec 2025

10/10 Excellent

Tanika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff made our stay comfortable and enjoyable. Great hotel!
Stayed 1 night in Dec 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff
Stayed 2 nights in Dec 2025

8/10 Good

Hajnal Dakota

Travelled with family
Liked: Staff & service
Very friendly staff, bar well stocked, hotel very old and run down, but we didn't care. Surrounding area not very clean, the park in front. Lots of homeless.
Stayed 4 nights in Jan 2026

8/10 Good

laygia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert W

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were exceptional, couldn't ask for a better Holiday Break.
Stayed 7 nights in Dec 2025

6/10 Okay

Yan

Stayed 1 night in Dec 2025

8/10 Good

Min, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of San Jose. Close to the China Town.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

2/10 Terrible

Lotta

Disliked: Cleanliness, staff & service, amenities
Everything, this was not a five star star hotel. More like 1 star. Dirty not renovated in maybe 20 years and expensive looking at what you got. Like a bad bed and breakfast. Then they said the parking was free and tried to charge us for valet parking. Terrible.
Stayed 1 night in Dec 2025

10/10 Excellent

Abraham

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 3 nights in Oct 2025

10/10 Excellent

MCSAM

Stayed 3 nights in Oct 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a early flight so the price was good. the only issue is the noise. but with any hotel in a big city you will have noise.
Stayed 1 night in Sep 2025

6/10 Okay

Roxana

Liked: Staff & service

Ubicación centrica

Excelente ubicación del centro. Habitaciones limpias pero no modernas.
Stayed 2 nights in Sep 2025

8/10 Good

Yemisrach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.
Stayed 3 nights in Aug 2025

6/10 Okay

Bernardo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on the floor, humidity and ac issues
Stayed 2 nights in Sep 2025

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The building is old, as are the bathroom, carpets and electrical connections. However, the staff is courteous and pleasant and the price was right.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Stayed 1 night in Jul 2025

4/10 Poor

Giovanna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Marrero

Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff the best. Very helpful
Stayed 1 night in Jun 2025