Do not stay here, no matter what!
Costa Bahia hotel I recently stayed at Costa Bahia Hotel in Puerto Rico, and it was by far the worst hotel experience I've ever had. The rooms were outdated and poorly maintained, with broken fixtures and uncomfortable beds. The cleanliness was subpar, and I encountered issues with pests during my stay. Additionally, the staff was unhelpful and seemed uninterested in addressing guest concerns. The amenities advertised were either unavailable or in such poor condition that they were unusable. Overall, I would not recommend Costa Bahia Hotel to anyone looking for a comfortable and enjoyable stay in Puerto Rico. During our stay, we were unable to reach the manager, Oscar, despite several attempts to contact him. No resolution or compensation was provided to address the issue. Daily services to the room were also not provided. It was the worst hotel I have ever stayed in. From the moment I walked through the hotel, a foul odor hit me like a wall. The lobby was dimly lit and tiny, and stained carpets that looked like they hadn’t been cleaned in months. When I finally reached my room, the situation only worsened. The bed sheets were threadbare and had suspicious stains,bathroom needed some cleaning, and the air conditioner never get cold so it was impossible to sleep. To top it all off, the staff were power less and manager cannot be reached to address my complaints. I couldn’t wait to check out and never return.
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