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Casa Arum

Property class: 3.5
3.5-star hotel near Church of San Miguel Arcángel

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Photo gallery for Casa Arum

Rooftop terrace
Honeymoon Room | Bathroom
Living area
Deluxe Room
Signature Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
101 Salida Real a Querétaro Zona Centro, San Miguel de Allende, GTO, 37700
  • Place, El Mirador Viewpoint
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪10 min walk‬
  • Place, Allende Garden
    ‪10 min walk‬

Room options

View all photos for Signature Room

Signature Room

Signature Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

Junior Room

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Honeymoon Room

Honeymoon Room | Bathroom

Honeymoon Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

San Miguel de Allende

In San Miguel de Allende .Steps from the hotel, you'll find El Mirador Viewpoint and El Chorro Street. Santa Cruz del Chorro Chapel and Juarez Park are also within half a mile (1 km).

What's nearby

  • El Mirador Viewpoint - 2 min walk - 0.2 km
  • Juarez Park - 5 min walk - 0.3 km
  • Church of San Miguel Arcángel - 10 min walk - 0.9 km
  • Allende Garden - 10 min walk - 0.9 km
  • San Miguel de Allende Historical Museum - 12 min walk - 1.0 km

Getting around

  • Queretaro Intl. Airport (QRO) - 70 min drive

Restaurants

  • ‪Luna Rooftop - ‬12 min walk
  • ‪QUINCE - ‬11 min walk
  • ‪Editora De Cafe - ‬11 min walk
  • ‪Casa Nostra Restaurant Terrace Rooftop Bar - ‬7 min walk
  • ‪KI'BOK COFFEE - ‬10 min walk

About this property

Casa Arum

3.5-star hotel near Church of San Miguel Arcángel
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star San Miguel de Allende hotel is smoke free.

  • 8 guestrooms or units
  • Full breakfast (free)
  • No smoking on site
Casa Arum offers 8 accommodations with slippers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free WiFi
4.7 out of 5, Exceptional, 346 reviews
The price is CA $84
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includes taxes & fees
Aug 30 - Aug 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 12 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 10:00 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (up to 18 years old)
  • Nearby parking fee: USD 12 per night(656 ft away; open 24 hours)
  • Late check-in fee: USD 50 for check-in between 10:00 PM and 7:30 AM
  • Crib (infant bed) fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Arum Hotel
Casa Arum San Miguel de Allende
Casa Arum Hotel San Miguel de Allende

Frequently asked questions

How close is Casa Arum to the airport?

Casa Arum is 45.7 mi (70-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Casa Arum have an airport shuttle?

Casa Arum offers an airport shuttle 24 hours a day, for a charge of USD 45 per person, one-way.

Does Casa Arum offer free breakfast?

Casa Arum offers free full breakfast every day from 9:00 AM to 11:00 AM.

Is there a casino at Casa Arum?

No, there is no casino at this hotel.

What time is check-in at Casa Arum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Casa Arum?

Free parking is not available at this hotel.

Does Casa Arum have a pool?

Casa Arum does not have a pool.

Does Casa Arum have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Casa Arum to downtown San Miguel de Allende?

Casa Arum is 0.6 mi away from San Miguel de Allende.

Casa Arum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 70 reviews
Rating 8 - Good. 15 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly, the hotel is beautiful and clean, love it! Will stay here again for sure!
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious, clean room. Delicious breakfast. Lovely staff all around. We would stay here again!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is just perfect!!
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and excellent service
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

christina

Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at this hotel. Jesus the front desk guy went above and beyond for us. Beds are so comfortable. Highly recommend.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The rooms are clean and chic.The staff were very helpful and friendly.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Loved this hotel! Location was great, clean and food was homemade. Staff was amazing, caring and welcoming. Will recommend this place to my friends and family.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and warm.The hotel is clean and beautiful.We enjoy the days at there.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful. The view was stunning and the whole experience was wonderful. Jesus was an outstanding help throughout our stay.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I enjoyed our stay. We thought it was a cozy hotel. Perfect location to walk around and enjoy downtown.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

BERENICE MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Breakfast was great. Rooms were clean. Jesus at the front desk was very nice and very helpful definitely recommend this hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent bathroom
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Carlyne

Liked: Cleanliness, staff & service, amenities
Room clean but spotty internet
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful. Made it easier for us as they spoke English very well. Little noisy on street. Good value.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say I had a very lovely time; the staff and the place were excellent, very polite and very respectful. From the moment I arrived, I was greeted with warm smiles and genuine hospitality that made me feel right at home. The ambiance was inviting, with tasteful decor that added to the overall experience. Each meal was a delight, beautifully presented and bursting with flavor, showcasing the chef's talent. I truly appreciated the attention to detail, which made my visit memorable and enjoyable.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities
The property and the room were very nice. The rooftop was incredible with breath taking views. The staff were super friendly and helpful. Great location, walkable to downtown and across the street from the hotel there was a public bus stop. Suggestions: the room was lacking a full sized body mirror. The bathroom was nice and big but was lacking storage. I would definitely stay there again
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
The staff was very helpful, the room was comfortable and clean and the breakfasts were wonderful. However, the hotel listing on Hotels.com says that it has a restaurant and bar which they do not have. I wouldn’t have chosen this hotel had I known that. Very disappointing.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing!! The property is beautiful! My room was cozy , big and has a great spa like bathroom. The bathrobes are a plus. Jesus at the front fest was nice, courteous and helpful. Our rooftop breakfast was delicious and the cooks were willing to satisfy our hunger with their excellent cooking skills. I will definitely come back to this hidden gem.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Our check in was very easy and they let us check in earlier than check in time. It’s a very small quiet Hotel. The only thing that it did not have was a blow dryer and iron and ironing board. Also they do offer free breakfast but we were offered the same breakfast 2 days in a row. So we went elsewhere for breakfast out second day stay. But otherwise everything else checked out great.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect! Walking distance to El Mirador! The hotel is very clean! Our room was amazingly beautiful! Very cozy!! I love the rooftop too! Plus the free breakfast! The staff— KARLA— is amazing!! She is very helpful! I don’t know how to speak spanish and when i had to change our bus schedule she didn’t hesitate to help me! She is very friendly too! Thank you so much for your help Karla!! I will surely stay to this hotel again.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

elizabeth

The pictures and videos showed the rooms a lot bigger than they actually are. They did not provide clean sheets when they cleaned the room, they offered breakfast and we showed up and there was nothing.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
The check-in process was smooth and welcoming. The front desk clerk stood out with exceptional hospitality, offering helpful suggestions for nearby vegan-friendly restaurants to accommodate my wife’s dietary preferences—a much-appreciated gesture. Our room was clean, tastefully renovated, and thoughtfully decorated, which made our stay quite comfortable. However, the complimentary breakfast left a lot to be desired. It’s served on the rooftop, which unfortunately felt neglected—the floors hadn’t been swept and everything looked dusty. The service during breakfast was poor, and the chilaquiles I ordered were overwhelmingly large and sadly inedible due to their taste. It’s disappointing that such a potentially charming rooftop experience fell short of basic cleanliness and quality standards.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

andres a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio ..costo /beneficio . Prefiero los colchones duros, pero en general estuvo bien.
Stayed 1 night in Oct 2025