Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Colomiers
Publié le 23 mai 2022 sur Expedia
Accueil horrible, personnel exécrable et arnaque à la chambre supplémentaire. Nous ne choisirons plus jamais cet hôtel à l'avenir.
par un voyageur
Position très confortable
Publié le 12 août 2020 sur HotelsCommentaires de Gestion de l’hôtel
14 août 2020 par Fausto-Reception, Gestion de l’hôtel
Grazie!
La aspettiamo nuovamente al Casanova
Cordiali saluti
par un voyageur
Publié le 15 août 2023 sur Expedia
10 dage i ferielejlighed uden rengøring, og ikke meget service venligt personale.
Man kunne godt føle sig lidt til besvær når man henvendte sig til hotelpersonalet.
Beliggenheden er der ikke noget at sætte en finger på.
Commentaires de Gestion de l’hôtel
17 août 2023 par Graziella, Gestion de l’hôtel
We are sorry that you do not have good memories of our structure, having booked an apartment for self catering residence use, it is normal that you have not received cleaning, which instead you would have had every day by choosing room accommodation.The apartment solution is chosen by families who wish to manage their stay independently, in any case, as you were staying more than 7 days you received a change of linenWe are sorry for the staff, perhaps the difficulty in understanding the language made you think that they weren't friendly.Best Regards
par un voyageur
Publié le 3 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2023 par Graziella, Gestion de l’hôtel
Thank you!
par un voyageur de San Cesareo
Publié le 23 juin 2023 sur Expedia
par un voyageur
Publié le 14 sept. 2022 sur Hotels
Had a great stay, restaurant was great, staff were lovely and very helpful, will be using again.
par un voyageur
Vidunderligt sted
Publié le 28 juill. 2022 sur HotelsVidunderligt sted midt i indbegrebet af Toscana. Fantastisk udsigt over landskabet og små middelalderbyer på bakketoppene.
Commentaires de Gestion de l’hôtel
3 août 2022 par Graziella, Gestion de l’hôtel
Thank you!!
We are delighted that you had a pleasant stay and look forward to welcoming you again!
par un voyageur
Publié le 25 juill. 2021 sur Hotels
par un voyageur
Publié le 26 juill. 2020 sur Hotels
Facilities were fine. Nice pool Area which se really enjoyed.
Minus: Air-con did not work Well. Service and communication was bad. Staff did not Seem to care about guests needs.
Commentaires de Gestion de l’hôtel
29 juill. 2020 par Sabrina , Gestion de l’hôtel
Dear Mr. Mikael Bondo,
Thank you very much for your review, we are very sorry that the air conditioning did not work as expected and we are sorry that you did not communicate it to the reception in order to help you.
We are very happy that you enjoyed the swimming pool, perhaps on arrival we were not very clear about using the swimming cap, for the Covid-19 guidelines swimming without it is no longer allowed.
We are also sorry that your friend has not been able to enter the swimming pool, but our swimming pool is not open to the external public but is reserved for hotel guests only
Looking forward to welcoming you back to Casanova, we send our best regards.
