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Residence Inn By Marriott San Ramon

Hébergement 3.0 étoiles
HĂŽtel 3 Ă©toiles avec cuisine

Choisissez des dates pour afficher les prix

Galerie de photos de l’hĂ©bergement Residence Inn By Marriott San Ramon

Hall
RĂ©ception
Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)
Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)
Buffet déjeuner gratuit tous les jours

Avis

8,4 sur 10 – 
TrĂšs bien

Commodités populaires

  • Piscine
  • Baignoire Ă  remous
  • DĂ©jeuner compris
  • Animaux de compagnie acceptĂ©s
  • Wi-Fi gratuit
  • Climatisation

Explorez la région

Afficher sur la carte
1071 Market Pl, San Ramon, CA, 94583
  • Place, City Center Bishop Ranch
    â€Ș6 min Ă  pied‬
  • Place, Roundhouse Market & Conference Center
    â€Ș13 min Ă  pied‬
  • Place, Bishop Ranch Regional Preserve (rĂ©serve rĂ©gionale)
    â€Ș4 min en voiture‬
  • Airport, Oakland, CA (OAK-AĂ©roport Oakland Intl.)
    â€Ș40 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Studio, 1 trÚs grand lit et 1 canapé-lit (Mobility/Hearing Accessible, Tub)

Ensemble baignoire-douche, articles de toilette (gratuits)

Studio, 1 trÚs grand lit et 1 canapé-lit (Mobility/Hearing Accessible, Tub)

  • 45 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Studio, 1 trÚs grand lit et 1 canapé-lit (Hearing Accessible)

Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)

Studio, 1 trÚs grand lit et 1 canapé-lit (Hearing Accessible)

10,0 sur 10
Exceptionnel
(1 avis)
  • 45 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Studio, 1 trÚs grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 trÚs grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-In Shwr) | Salle de bain | Ensemble baignoire-douche, articles de toilette (gratuits)

Studio, 1 trÚs grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-In Shwr)

  • 45 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Suite, 2 chambres (Mobility/Hearing Accessible, Tub)

Ensemble baignoire-douche, articles de toilette (gratuits)

Suite, 2 chambres (Mobility/Hearing Accessible, Tub)

  • 84 mÂČ
  • 5 personnes
  • 2 lits doubles

Afficher toutes les photos pour ce type de chambre : Suite, 2 chambres (Hearing Accessible)

Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)

Suite, 2 chambres (Hearing Accessible)

  • 84 mÂČ
  • 5 personnes
  • 2 lits doubles

Afficher toutes les photos pour ce type de chambre : Suite, 2 chambres

Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)

Suite, 2 chambres

10,0 sur 10
Exceptionnel
(3 avis)
  • 84 mÂČ
  • 1 chambre
  • 5 personnes
  • 2 lits doubles

Afficher toutes les photos pour ce type de chambre : Studio, 1 trÚs grand lit et 1 canapé-lit

Coffre-fort, bureau, fer et planche à repasser, lit de bébé (gratuit)

Studio, 1 trÚs grand lit et 1 canapé-lit

9,0 sur 10
Merveilleux
(18 avis)
  • 45 mÂČ
  • 3 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

À propos du quartier

San Ramon

À San Ramon .En sĂ©journant ici, vous serez Ă  moins de 1 km de City Center Bishop Ranch et Ă  moins de 3 km de Roundhouse Market & Conference Center. Friendly Health Technologies et Memorial Park Dog Run se trouvent Ă©galement Ă  moins de 3 km.

À proximitĂ©

  • City Center Bishop Ranch - 6 min Ă  pied - 0.6 km
  • Roundhouse Market & Conference Center - 13 min Ă  pied - 1.1 km
  • Friendly Health Technologies - 18 min Ă  pied - 1.5 km
  • Bridges Golf Club (parcours de golf) - 3 min en voiture - 2.9 km
  • Bishop Ranch Regional Preserve (rĂ©serve rĂ©gionale) - 4 min en voiture - 3.2 km

Transport

  • Gare de Pleasanton : Ă  15 min en voiture
  • Station de mĂ©tro Dublin/Pleasanton : Ă  8 min en voiture
  • Oakland, CA (OAK-AĂ©roport Oakland Intl.) : Ă  35 min en voiture

Restaurants

  • â€ȘPhilz Coffee - ‬8 min Ă  pied
  • â€ȘFieldwork Brewing Company - ‬11 min Ă  pied
  • â€ȘStarbucks - ‬6 min Ă  pied
  • â€ȘAlora - ‬11 min Ă  pied
  • â€ȘMarugame Udon - ‬10 min Ă  pied

À propos de cet hĂ©bergement

Residence Inn By Marriott San Ramon

HĂŽtel 3 Ă©toiles avec cuisine
Residence Inn By Marriott San Ramon offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Residence Inn By Marriott San Ramon also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3-star San Ramon hotel is smoke free.

  • 106 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
Residence Inn By Marriott San Ramon possÚde 106 accessibles par des couloirs extérieurs. Toutes comprennent : coffre-fort et journaux (gratuits). Les chambres comprennent un coin salon distinct, un canapé-lit et un bureau. Cet hÎtel confortable étoiles propose des unités d'hébergement avec cuisine ou cuisinette pourvue de : réfrigérateur, surface de cuisson, four à micro-ondes et cafetiÚre-théiÚre. Les chambres ont une salle de bain semi-ouverte. La salle de bain comprend : ensemble baignoire-douche, articles de toilette (gratuits) et séchoir à cheveux.

Les clients peuvent accéder à Internet gratuitement par une connexion avec ou sans fil. Un téléviseur à écran plat avec chaßnes spécialisées par cùble et films payants. L'entretien ménager est assuré sur demande et le service suivant est disponible sur demande : changement de la literie (sur demande).

HĂ©bergements similaires

Hall
Extended Stay America Suites San Ramon Bishop Ranch East
  • Piscine
  • DĂ©jeuner compris
  • Animaux de compagnie acceptĂ©s
  • Stationnement compris
4.1 sur 5, TrÚs bien, 708 avis
Le prix est de 137 $ CA
150 $ CA au total
(taxes et frais compris)
Du 1 mars au 2 mars
Extended Stay America Suites San Ramon Bishop Ranch East

CommoditĂ©s de l’hĂ©bergement

Pour les familles

  • Buanderie
  • CanapĂ©-lit dans la chambre
  • Cuisine dans la chambre
  • Épicerie/dĂ©panneur
  • Four Ă  micro-ondes dans la chambre
  • Lit de bĂ©bĂ© dans la chambre
  • Piscine extĂ©rieure
  • RĂ©frigĂ©rateur dans la chambre

Internet

  • Disponible dans toutes les chambres : Wi-Fi et accĂšs Ă  Internet cĂąblĂ© gratuits
  • Disponible dans certaines aires communes : Wi-Fi et accĂšs Ă  Internet cĂąblĂ© gratuits

Stationnement et transport

  • Stationnement sur place (10 USD par jour)
  • Nombre limitĂ© de places de stationnement libre-service sur place
  • Stationnement accessible en fauteuil roulant disponible

Repas et boissons

  • Buffet dĂ©jeuner gratuit offert de 6 h 30 Ă  9 h en semaine et de 7 h Ă  9 h 30 les fins de semaine
  • CafĂ© et thĂ© dans les espaces communs

Activités

  • Baignoire Ă  remous
  • Basketball
  • Piscine extĂ©rieure
  • Salle d’entraĂźnement
  • Tennis
  • Volleyball

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • Accessible en fauteuil roulant (peut prĂ©senter des restrictions)
  • Affichage en braille/relief
  • Aucun ascenseur
  • Avertisseur d’incendie visuel
  • Barre d’appui prĂšs de la toilette
  • Bureau d’enregistrement accessible en fauteuil roulant
  • Chemin de circulation accessible en fauteuil roulant
  • Conciergerie accessible en fauteuil roulant
  • Dispositifs d’aide Ă  l’écoute
  • Douche adaptĂ©e aux personnes Ă  mobilitĂ© rĂ©duite avec systĂšme de transfert
  • Judas de porte abaissĂ©
  • Pomme de douche Ă  hauteur ajustable
  • Prises de courant abaissĂ©es dans la salle de bain
  • Salle d’entraĂźnement accessible en fauteuil roulant
  • Serrure de porte Ă  faible hauteur
  • SiĂšge de toilette surĂ©levĂ©
  • Stationnement accessible en fauteuil roulant

Commodités de la chambre

Divertissement

  • Films payants
  • TĂ©lĂ©viseur Ă  Ă©cran plat avec chaĂźnes spĂ©cialisĂ©es par cĂąble

Chambre

  • CanapĂ©-lit
  • Draps fournis
  • Lit de bĂ©bĂ© gratuit

Salle de bain

  • Articles de toilette gratuits
  • Douche-baignoire combinĂ©e
  • Salle de bain semi-ouverte
  • SĂ©choir Ă  cheveux
  • Serviettes fournies

Repas et boissons

  • CafetiĂšre-thĂ©iĂšre
  • Cuisine
  • Four Ă  micro-ondes
  • RĂ©frigĂ©rateur
  • Surface de cuisson

Autres

  • AccĂšs par des corridors extĂ©rieurs
  • Bureau
  • Climatisation (rĂ©glage de la climatisation)
  • Coffre-fort
  • Coin salon distinct
  • Douches avec Ă©conomiseur d’eau
  • Éclairage DEL
  • Fer et planche Ă  repasser
  • Interrupteurs Ă©coĂ©nergĂ©tiques dans les chambres
  • Journaux quotidiens gratuits
  • Recyclage

Politiques

Arrivée

Arrivée de 15 h à à tout moment
Arrivée express

DĂ©part

L’heure limite de dĂ©part est midi.
DĂ©part express

Instructions spĂ©ciales pour l’enregistrement

Un adulte (18 ans ou plus) doit assumer l’entiĂšre responsabilitĂ© de la rĂ©servation.
Le personnel de la réception accueillera les clients sur place.
Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Animaux de compagnie : 20 USD par unitĂ© d’hĂ©bergement, par sĂ©jour, en plus de frais de nettoyage uniques de 100 USD
  • Limite de 2 animal(aux) de compagnie par chambre (poids maximal : 50 lb par animal)
    • Il n’y a pas de frais pour les animaux d’assistance

Enfants et lits supplémentaires

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Types de paiement

Renseignements importants

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • Stationnement libre-service : 10.00 USD par jour
  • Animaux de compagnie : frais de nettoyage unique de 100 USD, ainsi que 20 USD par sĂ©jour et par unitĂ© d’hĂ©bergement
  • Aucuns frais pour les animaux d'assistance

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hĂ©bergement accepte les cartes de crĂ©dit. L’argent comptant n’est pas acceptĂ©.
Cet hébergement déclare suivre les pratiques de nettoyage et de désinfection établies par Commitment to Clean (Marriott)
Veuillez noter que les normes culturelles et les politiques relatives aux clients peuvent ĂȘtre diffĂ©rentes selon le pays et l'Ă©tablissement. Les politiques Ă©noncĂ©es sont dĂ©finies par l'Ă©tablissement.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet Ă©tablissement accepte la carte Visa, la carte Mastercard, la carte American Express, la carte Discover, la carte Diners Club, la carte JCB International et la carte UnionPay. L’argent comptant n’est pas acceptĂ©. Cet Ă©tablissement dĂ©clare suivre les pratiques de nettoyage et de dĂ©sinfection Ă©tablies par Commitment to Clean (Marriott).

À noter

  • Cet hĂ©bergement accueille les clients de toutes les orientations sexuelles et de toutes les identitĂ©s de genre (ouvert Ă  la communauté LGBTQ+).

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Avis pour Residence Inn By Marriott San Ramon

Avis

8,4

TrĂšs bien

Note de 10 – Excellent, d’aprùs 143 avis sur 255.
Note de 8 – Bien, d’aprùs 58 avis sur 255.
Note de 6 – Acceptable, d’aprùs 26 avis sur 255.
Note de 4 – MĂ©diocre, d’aprĂšs 13 avis sur 255.
Note de 2 – Terrible, d’aprùs 15 avis sur 255.

8,8/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

8,4/10

État et installations de l’hĂ©bergement

Avis

6/10 – Acceptable

Rick

Séjour de 1 nuit en novembre 2025

10/10 – Excellent

Karen

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Good selection for breakfast
Séjour de 1 nuit en novembre 2025

10/10 – Excellent

David

Voyage d’affaires
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Third place I have stayed at in San Ramon for work and by far my favorite. Rooms are private, large, and up to date. Ice maker works in the room! Everything you need is nearby. The complimentary breakfast is better than most.
Séjour de 4 nuits en novembre 2025

8/10 – Bien

Judy

Voyage en famille
Clean, breakfast was nice, dining area was in iting
Séjour de 3 nuits en octobre 2025

10/10 – Excellent

William

Voyage en famille
Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Nice suite
Séjour de 4 nuits en octobre 2025

10/10 – Excellent

Sean-Tzi

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Everyone is so nice ,facility is clean,big room Breakfast is really good
Séjour de 2 nuits en octobre 2025

10/10 – Excellent

Brenda

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Séjour de 2 nuits en octobre 2025

10/10 – Excellent

Lillian

Points forts : Propreté
Séjour de 1 nuit en octobre 2025

10/10 – Excellent

Mike

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Nice room ! Great staff! All around great hotel !,
Séjour de 2 nuits en septembre 2025

6/10 – Acceptable

Susan

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hĂ©bergement
The hotel staff were all super kind and friendly. The bed in my room sagged so much I had to sleep on the sofa.
Séjour de 3 nuits en septembre 2025

8/10 – Bien

Ashlee

Séjour de 1 nuit en septembre 2025

6/10 – Acceptable

SCOTT, EAST GRAND RAPIDS

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Commodités
Allows pets but for a steep fee which does not appear to include much of anything. Also charge parking in open air spaces in front of units.
Séjour de 2 nuits en août 2025

10/10 – Excellent

Lourdes, North Hills

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The unit is really nice and clean
Séjour de 1 nuit en août 2025

10/10 – Excellent

Alonso

Séjour de 1 nuit en juin 2025

4/10 – MĂ©diocre

Margaret

Séjour de 3 nuits en juin 2025

10/10 – Excellent

armando

Séjour de 2 nuits en mai 2025

10/10 – Excellent

Adael

Voyage en famille
Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Highly recommended our room was clean spacious,area was clean and the service was exceptional.
Séjour de 2 nuits en juin 2025

8/10 – Bien

Meredith, Roseville

Séjour de 1 nuit en mai 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 1 nuit en avril 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 3 nuits en avril 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 2 nuits en avril 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 3 nuits en mai 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed in Room 311 and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 1 nuit en avril 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed in Room 311 and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 1 nuit en avril 2025

2/10 – Terrible

Lyndsay

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I recently stayed in Room 311 and feel compelled to share several serious concerns regarding my experience. First and foremost, despite explicitly informing the front desk that I did not require housekeeping, a maid attempted to enter my room unannounced. Thankfully, the latch was engaged, or the situation could have been much worse. On two separate occasions, the white alarm in the room went off without cause, creating significant distress. Additionally, guests frequently gathered outside my door to smoke and talk loudly, making it difficult to relax or rest. When I approached the front desk the day before checkout to request a copy of my incidental folio, I was informed that it could not be printed. This is highly unprofessional and suggests either a lack of resources or poor management. To make matters worse, the manager, Narcisa, interrupted my conversation with the guest service representative and accused me—based solely on hearsay from housekeeping staff—of using inappropriate language and playing loud music. These claims are categorically false. I did not play music during my stay and certainly did not speak disrespectfully to anyone on staff. Furthermore, I was double-charged for a night’s stay, and my incidentals have yet to be refunded. Repeated calls to the front desk have gone unanswered. The hot tub was out of order for the entire month, which was disappointing, though I will note that the breakfast staff were consistently pleasant and professional. =)
Séjour de 3 nuits en avril 2025