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Hotel SANSEbay

3.5 star property
3.5-star beach hotel near Monte Urgull
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Photo gallery for Hotel SANSEbay

Exterior
Junior Suite SANSEbay
Reception
Panoramic Apartment, Sea View | Living area
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle mari 21, San Sebastián, 20003
  • Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Concha Beach
    ‪7 min walk‬
  • Concha Promenade
    ‪8 min walk‬
  • San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio

Urban interior patio

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza

Urban confort terraza

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area

Junior Suite SANSEbay

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Urban familiar terraza

Urban familiar terraza

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

San Sebastián

Seaside stay .You'll be steps from Monte Urgull and within a 10-minute walk of Donostia-San Sebastian Aquarium with a stay at this Old Town San Sebastián hotel. Concha Beach and Concha Promenade are also within half a mile (1 km).

What's nearby

  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Beach - 7 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km
  • Kursaal Congress Centre and Auditorium - 9 min walk - 0.8 km
  • Monte Igueldo - 8 min drive - 3.2 km

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Akerbeltz - ‬2 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Casa Bartolo - ‬3 min walk
  • ‪Paco Bueno - ‬3 min walk

About this property

Hotel SANSEbay

3.5-star beach hotel near Monte Urgull
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hotel SANSEbay offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Smart televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 339 out of 418 reviews
Rating 8 - Good. 62 out of 418 reviews
Rating 6 - Okay. 10 out of 418 reviews
Rating 4 - Poor. 2 out of 418 reviews
Rating 2 - Terrible. 5 out of 418 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite superb.

Fantastically appointed Hotel..Super staff ..Nice room..good sleep quality ..excellent shower. One issue with parking but I will take up with hotel direct.If you are not driving here SANSEbay is a must.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

M

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and very helpful staff and great location. The room was very compact but clean and organized. Overall a pleasant experience. Muchas gracias por tan grata experiencia.
Stayed 3 nights in May 2025

10/10 Excellent

Maria, Foothill Ranch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near old town where e wanted to be, nice view. The room is big for the two of us. Clean and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Jim

Stayed 1 night in May 2025

10/10 Excellent

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in old town

We had a great stay at SANSEbay hotel. It was really conveniently located in the old town and a short walk to the beach. The streets were busy in the evenings but the hotel was quiet and the people had no trouble sleeping. The beds were really comfortable. Overall great stay!
Stayed 5 nights in May 2025

8/10 Good

jesus

Liked: Cleanliness, staff & service
Nice small hotel, excellent location, great staff. Only downside the mattress, way to hard.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location for Your Trip to Sans Sebastian

Fabulous central location for a trip to San Sebastián. Right in the heart of town were you can walk to restaurants, shops, and the beach. They have parking if you need. The service apartments are very well equipped.
Stayed 3 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The whole family enjoyed staying in this hotel. Staff super friendly and room was large and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well equipped and central position. It was perfect for our stay in San Sebastian
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with amazing views!! Easy check in. Right in the middle of old town. Able to walk to many shops and restaurants. Clean rooms with everything we needed. Highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very welcoming, clean and close to all the sights. The staff were friendly and helpful with parking our car which was a bit tricky.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel. Great staff. Wonderful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with extraordinary service and attention in an excellent location. Highly recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient lots of places to eat and drink. Close to the beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the old town, next to the harbor and trail up to the castle, and can walk to everything easily right from the hotel. Friendly staff and great fresh breakfast offerings each day.
Stayed 3 nights in Feb 2025

8/10 Good

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, helpful staff, noise from local bars can be challanging.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. The staff were very helpful. The room was too warm therefore the need to sleep with the window open and couldn't sleep because of parties at bars outside. The room was somehow very dusty. But other than that it is a really great place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Jacques, Columbia

Stayed 1 night in Feb 2025

8/10 Good

Hiroyuki, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place!
Stayed 4 nights in Dec 2024