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Delfines Collection Hotel By Mercure

3.5 star property
Enjoy the outdoor pool at this 3.5-star Santa Cruz hotel

Choose dates to view prices

Photo gallery for Delfines Collection Hotel By Mercure

Exterior
Restaurant
55-inch Smart TV with cable channels
Standard Room, 2 Double Beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0
  • Place, Ventura Mall
    ‪11 min walk‬
  • Place, Santa Cruz Zoo
    ‪11 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪18 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

About the area

Santa Cruz

In Santa Cruz .You'll find Santa Cruz Zoo and Ventura Mall within a 15-minute walk of this Santa Cruz hotel. Patio Design LifeStyle Center and Municipal Library are also within 3 miles (5 km).

What's nearby

  • Ventura Mall - 11 min walk - 0.9 km
  • Santa Cruz Zoo - 11 min walk - 0.9 km
  • Patio Design LifeStyle Center - 18 min walk - 1.5 km
  • Las Brisas Shopping Center - 3 min drive - 3.2 km
  • Ethno-folkloric Museum - 4 min drive - 3.1 km

Getting around

  • Santa Cruz de la Sierra Station - 16 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive

Restaurants

  • ‪Caudilla - ‬6 min walk
  • ‪Emilia Almacen - ‬4 min walk
  • ‪Aviator - ‬5 min walk
  • ‪Botanica - ‬4 min walk
  • ‪Artemisa Coffee Bar - ‬1 min walk

About this property

Delfines Collection Hotel By Mercure

Enjoy the outdoor pool at this 3.5-star Santa Cruz hotel
As a guest of Delfines Collection Hotel By Mercure, you'll find an outdoor pool, room service (during limited hours), and an elevator. WiFi is free in public spaces.
  • 27 guestrooms or units
  • Elevator
Delfines Collection Hotel By Mercure offers 27 air-conditioned accommodations with minibars and hair dryers. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

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CA $49 total
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Delfines Collection By Mercure
Delfines Collection Hotel By Mercure Hotel
Delfines Collection Hotel By Mercure Santa Cruz
Delfines Collection Hotel By Mercure Hotel Santa Cruz

Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 70 reviews
Rating 8 - Good. 13 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente
Stayed 6 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024

8/10 Good

Matias Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio/calidad

Pieza grande, cama muy confortable. Muy bien ubicada, desayuno variado. Buena piscina, el gimnasio muy pequeño
Stayed 6 nights in Dec 2024

10/10 Excellent

Abe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

WILLY, LA PAZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Personal amable. Lugar tranquilo. Habitaciones confortables.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerson, Glenn Dale

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, menifee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan, Evanston

Business traveller
Well located and reasonably priced small modern hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!
Stayed 5 nights in Jan 2024

10/10 Excellent

Luisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

RUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento. Equipe muito atenciosa e profissional.
Stayed 3 nights in Jun 2025

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
decepcionado en el check out. me hubiera gustado pagar una parte en efectivo y me lo cargaron todo en la tarjeta. me ha sobrado mucho dinero boliviano que tendré que cambiar a un peor tc. En el momento del pago no me dijeron que tenía que pagar una noche mas y cuando se dieron cuenta me llamaron para pagar y yo ya me había ido. Fue muy incómodo tener que dejar un sobre con el dinero por el pago de esa noche en otro lugar. Cuando pedí una factura única desglosada me dijeron que no era posible y me resulta poco conveniente tener que presentar tres facturas distintas. La última vez que fui quedé satisfecho pero esta vez lo cierto es que he quedado muy decepcionado. EN el dispensador de la ducha solo se ve una etiqueta que indica champú. La otra etiqueta está malograda y no indica nada. Lo lógico es pensar que es gel de ducha para el cuerpo pero me temo que era acondicionador. Para el cuerpo sería la barrita de jabón que es mucho más incómodo. Lo ideal sería poner dispensador de gel de ducha. Saludos,
Stayed 2 nights in Jun 2025

10/10 Excellent

Santiago

Stayed 4 nights in May 2025

10/10 Excellent

giselle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar extremamente limpo, confortável e atendimento muito bom. Muitas comodidades próximas al hotel, boa localização
Stayed 5 nights in May 2025