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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel near Monterey Bay in Santa Cruz

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
Terrace/patio
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪12 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Westside Santa Cruz stay.Within a 15-minute walk of this Westside Santa Cruz hotel, you'll find Ocean Street and Pacific Avenue. Town Clock and Santa Cruz Mission State Historic Park are also within 2 miles (3 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Mission Santa Cruz - 13 min walk - 1.1 km
  • Santa Cruz Wharf - 4 min drive - 2.9 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel near Monterey Bay in Santa Cruz
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Terrace/patio
La Quinta Inn & Suites by Wyndham Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,245 reviews
The price is CA $150
CA $174 total
includes taxes & fees
Jan 4 - Jan 5
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1171 reviews
Rating 8 - Good. 268 out of 1171 reviews
Rating 6 - Okay. 129 out of 1171 reviews
Rating 4 - Poor. 52 out of 1171 reviews
Rating 2 - Terrible. 57 out of 1171 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARY, SAN JOSE

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

xiaoming

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Places close by and couple eating places near the hotel.
Stayed 3 nights in Sep 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Great service and breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds ever!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuwei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service
Basic considering the high price of the room.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Sep 2025

8/10 Good

Crystal

Stayed 2 nights in Sep 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, close to everything, breakfast good.
Stayed 2 nights in Sep 2025

10/10 Excellent

CHENGXIA, DAVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and really enjoyed the experience! Thanks for the great service!
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service

Good

Our stay here was good. The staff was bery friendly. The breakfast was good and we especially liked the numerous options like oatmeal yogurt and almond milk in addition to the traditional items. We loved the dove nayh products provided. The air conditioner worked well. The room was clean. The only real negatives were the beds not being super comfortable and the tub mot draining well
Stayed 3 nights in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rosanna

Travelled with family and small children
Liked: Cleanliness, amenities
The room was clean, nice amenities, however the mattress is horrible, hard and springy. I didn’t expect low quality mattress, very unfortunate especially for the rates are charging.
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Amenities, property conditions & facilities
Nice spot near the broad walk Breakfast subpar but free is free
Stayed 2 nights in Aug 2025

6/10 Okay

FRANK

Stayed 2 nights in Sep 2025

10/10 Excellent

Lilieth, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

SHAHNAZ

Travelled with family
Disliked: Property conditions & facilities
It is not that much clean and for breakfast staff didn’t care
Stayed 1 night in Sep 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy and great staff.
Stayed 1 night in Sep 2025

8/10 Good

Gary, Sierra Vista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the freeway, ckean quiet and walkable to restaurants
Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
We needed hooks in the bathroom to hang wet towels or robes. The shower area was in need of some repair. Entering and leaving the parking garage wasn’t easy. There were tight corners to enter and leave and visibility of cars was difficult. The staff was friendly, and the food was good
Stayed 4 nights in Sep 2025