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Aparthotel

Royal Orchid

5.0 star property
Luxurious 5-star aparthotel with spa

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Photo gallery for Royal Orchid

Private beach nearby, scuba diving, snorkeling
Exterior detail
Bar (on property)
Indoor pool, outdoor pool, pool umbrellas
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
  • Laundry
  • Spa

Explore the area

View in a map
Travessa Vista Da Praia, S/N, Santa Cruz, Madeira Region, 9125-039
  • Place, Reis Magos Beach
    ‪5 min walk‬
  • Place, Ponta da Oliveira
    ‪5 min walk‬
  • Place, Garajau Cable Car
    ‪8 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪11 min drive‬

Room options

Studio, Sea View

  • Sea view
  • 41 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio (Land View)

Studio (Land View)

Studio (Land View)

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Senior Suite

Senior Suite

Senior Suite

  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Santa Cruz

Seaside stay .Within a 5-minute walk of this Santa Cruz aparthotel, you'll find Ponta da Oliveira and Reis Magos Beach. Road of Christ the King and Garajau Cable Car are also within 2 miles (3 km).

What's nearby

  • Reis Magos Beach - 5 min walk - 0.5 km
  • Ponta da Oliveira - 5 min walk - 0.5 km
  • Road of Christ the King - 20 min walk - 1.6 km
  • Garajau Cable Car - 8 min drive - 2.7 km
  • Cristo Rei - 10 min drive - 3.4 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 14 min drive

Restaurants

  • ‪Ondamar - ‬4 min walk
  • ‪Minieco Container - ‬4 min walk
  • ‪Vila Ventura - ‬1 min walk
  • ‪Laranjinha - ‬7 min walk
  • ‪A Traineira - ‬2 min walk

About this property

Royal Orchid

Luxurious 5-star aparthotel with spa
A private beach is featured. Royal Orchid offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A hot tub, a fitness center, and a sauna are also featured at the luxury Royal Orchid. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Santa Cruz aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Built in 1993
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar by the pool
Royal Orchid offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

LCD televisions come with satellite channels. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Car rental
  • Uncovered self parking on site (EUR 5 per day)
  • Limited onsite self parking

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Catelaia

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8.50 per person
  • A poolside bar

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Wedding services

Location highlights

  • Near the sea
  • On the waterfront

Things to do

  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkeling
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 98 units
  • Built in 1993
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.5 per person
  • Uncovered self parking fee: EUR 5.00 per day
  • In-room safe fee: EUR 1.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Royal Orchid Canico
Royal Orchid Canico
Royal Orchid Hotel
Royal Orchid Hotel
Hotel Royal Orchid
Royal Orchid Santa Cruz
Royal Orchid Hotel Santa Cruz

Frequently asked questions

How close is Royal Orchid to the airport?

Royal Orchid is 7.5 mi (14-min drive) away from the Cristiano Ronaldo Airport (FNC) airport, the closest popular airport to the property.

Does Royal Orchid have an airport shuttle?

Airport shuttle services are not available at Royal Orchid.

How close is Royal Orchid to the beach?

This aparthotel is a short 4-minute walk from Reis Magos Beach and 4.7 mi (8-min drive) from Palmeiras Beach. Don't forget your sunscreen!

Does Royal Orchid offer free breakfast?

Free breakfast isn’t provided at Royal Orchid, but buffet breakfast is offered for a fee of EUR 8.5 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Royal Orchid?

No, there is no casino at this aparthotel, but Madeira Casino (13-min drive) is nearby.

What time is check-in at Royal Orchid?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Royal Orchid?

Free parking is not available at this aparthotel. Self parking is available for EUR 5.00 per day.

Does Royal Orchid have a pool?

Royal Orchid features an indoor pool and an outdoor pool.

Does Royal Orchid have a restaurant?

Royal Orchid is home to Catelaia, which features international cuisine and ocean views.

Does Royal Orchid have a spa?

This aparthotel has a spa, which features facials, hot stone massages, and body wraps.

How close is Royal Orchid to downtown Santa Cruz?

Royal Orchid is 0.7 mi away from Canico.

Royal Orchid Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 61 reviews
Rating 8 - Good. 29 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities

2 av 5

Hotellet ligger fint vid havet med fint utsikt. Rymligt hotellrum och ok badrum. Servicen når inte upp till förväntningarna. Receptionen är inte intresserade av att hjälpa till med information. Maten på hotellet får 1 av 5 möjliga, vad ni är ni gör akta er för nyårsmeny. Gymmet är slitet och man känner sig inte välkommen där. Rummet var väldigt lyhört. Vi kommer inte att boka om detta hotell fast att vistelsen på Madeira var för övrigt fantastiskt.
Stayed 7 nights in Dec 2018
Verified

6/10 Okay

Stephan

Die Nähe zur Tauchbasis und die Sauberkeit in den Zimmern... allerdings ist es in den Zimmern immer etwas feucht/klamm... es würde auch mal nicht schaden über den Notausgang-Tafeln die Spinnweben zu entfernen... ;-)
Stayed 7 nights in Nov 2018
Verified

6/10 Okay

Uwe

Liked: Cleanliness, staff & service, room comfort
Parking Situation is terrible. You must be back at 16:00 Hrs otherwise you must fight for a parking lot. On our first night (arrivel after 7 PM) it took us 60 Minutes to get a parking lot near by. Further we notic, that Hotel employees taking parking lots away for guest. No Disable parking lot on the property. The hotel is not good for people in a weehlchair or with cruches. Not really suitable for handicaped people. Otherwise, nice hotel, Breakfast not good , but acceptable. Cleaning very good. Hotel Staff. very friedly and helpfull. However. Facing the daily fight for a parking lot, we will chosse a different hotel next time.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not far from Funchal and from the airport. Public bus very near. Rooms are clean and nice (except the ones near the public areas like terraces or stairs very close to the balcony with people coming uop and down). Breakfast was also OK, quite big variety, although similar every day. Swimming pool very small, but direct access to the ocean. Fitness Centre open only till 21.30 during weekdays and till 20.00 on Saturdays and Sundays (It was the most weird and crazy there). Many floors and only one lift. So you must be prepared for using stairs. If anybody needs TV, the TV set will be a little surprising: very small. Strange for such a hotel.
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

laurence

Liked: Cleanliness

club plongée dans l'hôtel

idéal pour la plongée attention des escaliers partout! buffet du soir pas à notre goût
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel big rooms great location about 10 minutes drive from downtown funchal free parking available fantastic view of ocean deliscious breakfast available lots of stairs no beach wifi available
Stayed 3 nights in May 2018
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities

Geräumiges Studio direkt am Felsstrand

Das Hotel ist schon etwas älter, aber sauber - allerdings ist von der Lage her ein Auto von Vorteil - eine Autovermietung befindet sich direkt vor dem Hotel. Absolut spektakulär ist die Lage betreffend Aussicht.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Silvia

Liked: Cleanliness

Hotel direkt am Meer

Reception Personal teilweise sehr unfreundlich. Reichhaltiges Frühstück aber keine Abwechslung, kastrophaler Kaffee. Großes Appartement, aber sehr laut. Küche mit teilweise defekten Utensilien.
Stayed 9 nights in Mar 2018
Verified

8/10 Good

janet

Liked: Cleanliness, staff & service

Nice hotel

Hotel with large spacious rooms, we were on b+b basis and found the breakfast to be good with plenty of choice, Due to poor weather conditions we were unable to use the outdoor pool and sun bathing facilities but all looked lovely.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities, room comfort

hübsches hotel direkt am meer

beim zimmerservice war mir das austauschen der badetücher nicht ganz klar. es klebte ein hinweis an die umwelt an der wand austauschen = über die adewanne hängen nicht austauschen = an der stange aufhängen die tücher wurden ausgewechselt obwohl ich sie an der stange hängen liess und einmal wurden keine neuen hingehängt obwohl auch kein Austausch gewünscht war. ansonsten sehr freundliches personal!
Stayed 7 nights in Sep 2017
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Hotelanlage mit eigenem Zugang zum Meer.

Die Verknüpfung der Infrastruktur von drei Hotels ergibt eine gelungene Vervielfältigung der Möglichkeiten für den Gast. Besonders die Poollandschaft, SPA und die direkten Zugänge zum Meer haben uns gefallen. Der Tauchkurs am "hoteleigenen" Riff war einer der Höhepunkte unserer Zeit in diesem Hotel. Die andere Seite der Bündelung der Kapazitäten: z.B. das zentrale gemeinsame Frühstücks-Buffet ist zwar ohne Zweifel wirtschaftlich und logistisch sinnvoll - führt aber sehr zum Gefühl der "Massenabfertigung"...
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable conforme au descriptif du site

Bien situé près d'une entrée sur la voie rapide (nous avions loué une voiture ce qui me parait indispensable pour profiter de l 'île), en bord de mer. Nous avions choisi un studio vue mer avec petit déjeuner ( conforme aux photos du site ). Très grande pièce lumineuse avec cuisine équipée et balcon. Petit déjeuner buffet copieux avec beaucoup de fruits frais,petits pains variés et service impeccable sur une terrasse vue mer, servi jusqu'à 11h, parfait pour les gros dormeurs que nous sommes! Accueil très sympathique, un grand merci à André qui parlait bien français et nous a donné plein de bons conseils notamment pour les routes à prendre pour visiter l'île (nous avons loué un GPS à l'hôtel 5€ par jour, 3 fois moins cher qu'avec le loueur de voiture !! ) La femme de ménage était charmante. Bref un bon rapport qualité/prix pour ce séjour.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good holiday, but could do with some TLC.

Never been to Madeira before, decided to give it a try. This place was nice and central to where we wanted to go, and as it turned out, a pleasant spot. I had booked mountain view room, but what we got was a huge room (Room 218), above the entrance area, with 2 small windows at the side of the room, overlooking the entrance steps, and a frosted glass partition above reception itself. The view was not good, the room a bit dark. We did try for an upgrade but the place was fully booked. As it happens, we were hardly in there apart from sleeping so it wasn't too big an issue in the end. Comfortable enough, with large patio areas and sea views at the back where all the balconies were situated. The patios were on multiple layers down to the sea with plenty of loungers etc. However, the areas themselves were looking shabby, rusted guard rails, stained and worn loungers, the place needs a face lift. There was a gym, quite well equipped, and saunas and jacuzzi with pools. Breakfast was self service and plentiful, although it did get crowded and the food toward the end of the week bland. Plenty of bars nearby, some excellent eating. There is also a free shuttle bus to Funchal, but you must book to get a place. This place was a 5 star RCI resort, but no longer. Still well worth a visit and I would return.
Stayed 7 nights in May 2017
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Nice hotel with great facilities , great sea views , good food and very helpful staff good regular buses to funchal and good restuarants in walking distance
Verified

6/10 Okay

Ivo

Hotel mit Top Anlage

Hotel hat perfekte Meerblick, etwas weit von alles und wäre gut, wenn ein Auto zu Verfügung gibt’s,, Hotel ist etwas schon alt, Essen ist OK!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
großes sauberes Zimmer;
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

royal orchid canico

Large apartment very clean .in a lovely location. Had breakfast in the Rocomor hotel which the royal orchids has a corridor leading to as they had building works. Which was outside and overlooked the bay . Only stayed one night .but would go back. Very small pool though
Verified

8/10 Good

Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel next to the Sea in quiet location.

The staff were very friendly and helpful. Easy access using Hotel or Public Bus and Taxi to Funchal. Book a Minibus trip at reception, Nun's Valley trip was great, lots of places to visit and things to do, Cable Car trip to Monte Palace Gardens, Catamaran Dolphin spotting, Aqua Park nearby etc etc. Some great restaurants within walking distance near the Spar shop and lovely lady with souvenir shop, carry on along the coast to Reis Magos for a swim in the sea.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Hotels we have stayed in

Hotel was one of the best we have stayed in Staff were fantastic Room was perfect Food was Great We will be going back
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Excellent staff, going out of their way to help and accommodate, both on Reception and in the Restaurant and Bar. I had a very pleasant stay. Thank you.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rapport qualité prix

Sejour du 12 fevrier 2015 au 23 fevrier 2015 Hotel bien situé en cette période Calme et reposant Bel emplacement En été ? Pratique pour faire des visites en bus ou en voiture si c'est le cas Personnel agréable et serviable en cette période
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fint hotell med vissa brister.

Allmänt ok hotell men dåliga sängar och ingen wifi på rummet drar ner betyget ordentligt. Hotellet ligger fint vid vattnet och har fin utsikt. Rummen är stora men börjar bli rejält slitna.
Verified

4/10 Poor

Marie-Françoise

Disliked: Staff & service, room comfort

Pour un 4 étoiles, préférez le Galo Resort !

A part le cadre, l'apparence générale et la surface de la chambre, nous avons été très déçus. Le pire était la restauration du niveau d'un self-service de cantine et encore. Nous avons été obligés de changer d'hôtel avec toutes les difficultés imaginables(aucun S.A.V. chez Hotels.com, quand vous êtes sur place). J'espère que mon avis sera publié en entier ... d'autant que j'aurais plus à dire sur ma mésaventure qui nous a gâché notre séjour.
Verified

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merinäköala parvekkeelta

Sijainti lähellä lentokenttää tärkeä omatoimimatkailijalle, kitchenette ruokavaliota noudattavalle. Parveke, josta näkyy vain merelle, luksusta. Ympäristössä kaikki välttämättömät palvelut, ja Funchaliin pääsy helppoa yleisilläkin kulkuneuvoilla. Hotellillahan on palvelubussi, jota en ole tarvinnut. Paikallisbusseilla saa sight-seeingin erilaisten kylien kautta.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

Lovely island, but take your walking shoes! Fish lovers with enjoy the wide choice of fresh fish etc Nice people