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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property
Enjoy free breakfast at this 3-star Santa Rosa hotel

Choose dates to view prices

Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Property preview
BBQ/picnic area
Exterior
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪1 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Santa Rosa

Close to airport.You'll be within half a mile (1 km) of Empire College and 2 miles (3 km) of Charles M. Schulz Museum with a stay here. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

What's nearby

  • Empire College - 13 min walk - 1.1 km
  • Santa Rosa Junior College - 1 min drive - 2.5 km
  • Charles M. Schulz Museum - 2 min drive - 2.9 km
  • Redwood Empire Ice Arena - 2 min drive - 2.9 km
  • Fountaingrove Golf and Athletic Club - 6 min drive - 2.6 km

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 12 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪El Pollo Loco - ‬8 min walk

About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Enjoy free breakfast at this 3-star Santa Rosa hotel
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness center. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business center and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Meeting facility
DoubleTree by Hilton Sonoma - Wine Country
  • Pool
  • Hot tub
  • Pet-friendly
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The price is CA $168
CA $191 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1119 out of 2084 reviews
Rating 8 - Good. 524 out of 2084 reviews
Rating 6 - Okay. 218 out of 2084 reviews
Rating 4 - Poor. 104 out of 2084 reviews
Rating 2 - Terrible. 119 out of 2084 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu could have more menu options, I eat mostly plant based and that meant either fruit or toast. This didn't bother me but I found it odd. I had read that housekeeping would only clean every three days; however my unit was cleaned on the 5th day of my 6 day stay.
Stayed 7 nights in Nov 2025

8/10 Good

NEAL, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property - clean and well run. Accessibility is excellent. Rooms are large and equipped with toaster, coffee, microwave and refrigerator!
Stayed 1 night in Oct 2025

6/10 Okay

Stacy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No sleep

The room above us was SO loud and the front desk was unwilling to move us or speak with the people in the room so we ended up leaving in the middle of the night because we had a big travel day the next day and needed sleep. With the upstairs people being so loud it was impossible to sleep.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Business traveller
Liked: Staff & service
My room was next to a gym and I work nights and sleep in the day. Beds can be more comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Shakira

Business traveller
Liked: Property conditions & facilities, room comfort
Overall, the stay was good. The downside is that there were ants in the room sporadically throughout the weekend and when I tried to call the front desk to tell them, no one answered. And the front door to the room allowed every little bit of outside noise to come through very clearly which made sleeping difficult. The room was clean and well organized though and the decor was very cute and aesthetic.
Stayed 2 nights in Aug 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Really recommend this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

8/10 Good

Abel

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly Janella

Stayed 2 nights in Aug 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Said I would get a refund, but charged me anyway.

I had a reservation to stay at the Sandman at the beginning of August. Unfortunately when I checked into my room, I had an allergic reaction to their cleaning products. I was in my room for less than 30 minutes and I became wheezy and unable to breathe properly. I realized I would be unable to stay there. I immediately went to the front desk and told the attendant what was occurring. She could see I was in distress and spoke to her manager on the phone, who said I could have a full refund. But because I made my reservation through a 3rd party, the supervisor would have to finalize the matter. She then gave me his email information and told me to contact him in case the refund didn’t go through. A couple days later, a charge appeared on my credit card, with no refund. When I emailed the supervisor, I didn’t get a reply. I have since called the property multiple times but he has ignored my calls. I do not recommend this place because they did not honor the refund and they are not willing to call me with an explanation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk Was Very Accomodating

Arrived late evening. The front desk was very professional and accommodating. Room was clean and spacious. The room had a hot pot and microwaves.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was a wee but hard. Shower/tub wouldn’t drain. No shampoo in container. Great breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Salvador

Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Lovely pool - great for kids
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Pool area and bar very good. Used the bbq area also very good. Room spacious clean and good amenities. All staff were fantastic. Plenty of places to eat in the area and lots are within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute property with a fab pool and excellent service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, very comfortable bed, lots of room amenities. Wonderful pool and hot tub, very enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is nicely well kept. The rooms were large and spacious. On site amenities were nice as well, from the fire pit to the yoga area. I would recommend others to spend the night there on any future adventures within that area.
Stayed 1 night in Aug 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cute! And there's a Trader Joe's nearby that's convenient. We had a kitchenette that came with a microwave, convection oven, and stagg water kettle! So handy. And a sink for washing! The room was super clean, bed comfy - it's just a renovated motel so it's a bit noisy. But not a dealbreaker. The staff was nice at check in, but we did get a knock on the door from housekeeping waking us at 8 AM on Sunday, the day we were checking out, which wasn't ideal. Overall not so bad though!
Stayed 1 night in Aug 2025