The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property
Enjoy free breakfast at this 3-star Santa Rosa hotel

Choose dates to view prices

Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Property preview
Poolside bar
BBQ/picnic area
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Empire College
    ‪13 min walk‬
  • Place, Santa Rosa Junior College
    ‪1 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Rosa

Close to airport.Within 2 miles (3 km) of this Santa Rosa hotel, you'll find Empire College and Charles M. Schulz Museum. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

What's nearby

  • Empire College - 13 min walk - 1.1 km
  • Santa Rosa Junior College - 1 min drive - 2.5 km
  • Charles M. Schulz Museum - 2 min drive - 2.9 km
  • Redwood Empire Ice Arena - 2 min drive - 2.9 km
  • Pioneer Park - 5 min drive - 4.6 km

Getting around

  • Santa Rosa Station - 7 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 14 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Enjoy free breakfast at this 3-star Santa Rosa hotel
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness center. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business center and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1153 out of 2140 reviews
Rating 8 - Good. 537 out of 2140 reviews
Rating 6 - Okay. 225 out of 2140 reviews
Rating 4 - Poor. 107 out of 2140 reviews
Rating 2 - Terrible. 118 out of 2140 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby
Stayed 2 nights in Jan 2026

2/10 Terrible

Michael, Midland

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE.
Stayed 1 night in Jan 2026

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We will be back , it is a perfect location when heading to SF , it was a nice room and nice amenties, close to pool, breakfast and fire pit
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu could have more menu options, I eat mostly plant based and that meant either fruit or toast. This didn't bother me but I found it odd. I had read that housekeeping would only clean every three days; however my unit was cleaned on the 5th day of my 6 day stay.
Stayed 7 nights in Nov 2025

8/10 Good

NEAL, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property - clean and well run. Accessibility is excellent. Rooms are large and equipped with toaster, coffee, microwave and refrigerator!
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to place to stay in Santa Rosa whenever I need to spend the night for usually medical purposes.
Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

8/10 Good

sharli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a few bar stools in eating area. Older hotel, clean and comfortable room. No elevator.
Stayed 1 night in Oct 2025

8/10 Good

Sara

Liked: Staff & service, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool House is a great vibe
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place, recently remodeled. Felt safe and it worked perfectly as a stop on our road trip along the coast.
Stayed 1 night in Oct 2025

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, amenities
When I reserved I sent a message to hotel requesting late checkout due to me leaving on my bday and wanting to sleep in. They advised of a $20 per hour charge which I agreed to. When I checked in on 10/9 the front desk(she was so friendly and very busy. I was confused to why she was alone with a full line and I could hear other employees in the back room chitchatting). She also acknowledged the 2 hour late checkout on 10/10. I went about my evening to celebrate my 37th birthday then was ABRUPTLY woken up at 11am with BANGING on the door then precepts try to walk in without even giving 5 seconds for me to get to the door. Luckily I had the top lock and they couldn’t walk in on us. She then was yelling “check out is at 11”. I told them I had requested the late checkout and she just left. The phone then rang and it was the front desk who had a defensive tone. I went to the front desk and I was quite frustrated as my BF has epilepsy and a situation like this could have brought on a seizure to him. She then seemed to have a bit more compassion when I told her this and she did offer to only charge 1 hour for the miscommunication. I had been sooo excited and wanting to check this place out for awhile but with this experience I don’t know if I would ever go back. A relaxing birthday morning turned into me feeling rushed and not enjoying the time.
Stayed 1 night in Oct 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Alise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, clean, and updated; but there were a couple tears in the comforter. They didn’t have a bottle opener that we could take to the room but had one at the check in desk where we could bring our wine to them. Everyone was very friendly and the breakfast was a knockout amenity! I only real complaint (and this is not their fault) is that a couple of car alarms were going off in the early morning when we were trying to sleep in
Stayed 2 nights in Oct 2025

8/10 Good

Hanne

Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Rosa

Don’t let your view from the street fool you, this is a super clean, well kept, very spacious rooms hotel. The bed was so comfortable, I had an excellent nights sleep!! The breakfast was very good with many choices such as eggs, bacon, waffles, cereal, bagels, yogurt and fruit choices. We will definitely stay here again!!
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Disliked: Staff & service
I was accosted by an angry woman after making a legal right turn into the property. I was followed into the property, and threatened by this woman. I did not feel safe at the property, so I contacted Expedia and checked out of my remaining stay. I requested Expedia for a refund of my remaining stay. Expedia reached out to the property manager over the course of two weeks, and was ignored by the property owners. To add insult to injury, this property took my money for a complete stay and I didn’t even complete my stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the night then moved on. Staff was kind. Hotel was nice. Basic motel feel.
Stayed 1 night in Sep 2025

4/10 Poor

Diana

Business traveller, Travelled with family
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Cruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Clean and easy to find
Stayed 2 nights in Oct 2025

6/10 Okay

Frank Robert

Stayed 1 night in Sep 2025