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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Balcony
Interior entrance
Interior
Junior Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Catedral de Santiago
    ‪4 min drive‬
  • Place, Estadio Cibao
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.4 out of 10
Very good
(41 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Catedral de Santiago - 4 min drive - 2.2 km
  • Estadio Cibao - 5 min drive - 4.0 km
  • Colinas Mall - 6 min drive - 5.0 km
  • Mundo Acuático - 7 min drive - 7.6 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Caña Liquor Store - ‬4 min walk

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Exterior

Palmetto Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 433 reviews
Palmetto Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Reviews

Platino Hotel & Casino Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

8/10 Good

Jeffery Allen

Disliked: Property conditions & facilities
Property outdated transportation was inconvenient restaurants were fair
Stayed 4 nights in Jul 2025

8/10 Good

Jean Rony, Peabody

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Este hotel cumple perfectamente con la relación calidad precio. El trato de todo su personal es excelente. Agradecida de Kimera y Jaccina y todo el persona de recepción y del comedor. Excelente servicio en los desayunos que están incluidos en el precio. Mi primera vista fue en abril y regresé ahora en junio. Las llaves se desprograman, pero las reprograman rápidamente. :-)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at an affordable price
Stayed 3 nights in Jun 2025

8/10 Good

Eduardo

Business traveller
Liked: Property conditions & facilities
para los que vamos por negocios no existen muchas opciones asi que es una necesidad quedarnos ahi, por eso no veo otra alternativa
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
Loved how beautiful the patio was
Stayed 4 nights in Jun 2025

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

carmen

Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old world charm, modern amenities, comfortable beds, cleanliness, and friendly, courteous staff, not to mention convenient location and their room rates are unbeatable!. The Platino Hotel has it all! This is the place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Elma

Liked: Amenities, property conditions & facilities
Love the places,and very pease ful and good people working here,it a antigua but it has beautiful ditial all around the room is grest nice plcae to hace vacationes parking free breadfast and ect.
Stayed 3 nights in Jun 2025

6/10 Okay

HECTOR

Stayed 1 night in May 2025

10/10 Excellent

Lessell

Stayed 1 night in Jun 2025

10/10 Excellent

xiomara, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff. Comfortable bed and great location. Wonderful breakfast. Stayed for one night. Will go back anytime. I recommend it
Stayed 1 night in Jun 2025

8/10 Good

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
Low security at the parking lots, my car it was scratched and they did not inform me.I paid us500 dollars for.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Lessell

Stayed 1 night in May 2025

10/10 Excellent

Wisly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay at the hotel platino
Stayed 1 night in May 2025

10/10 Excellent

Shahid, MAYAGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025

10/10 Excellent

Marlenny

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, friendly staff. Convenient location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Liked: Staff & service
Breakfast i like
Stayed 6 nights in May 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in May 2025

10/10 Excellent

Gwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice the Cosino was very nice. Walking around felt unsafe and there was nothing to see on that location.
Stayed 1 night in May 2025

10/10 Excellent

Reydilerni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025