I had a positive experience and pleasant stay at the Augustina Suite. I will start with the positive: location: excellent, in downtown Santiago, a Supermarket few steps away from the hotel, all sort of shops and restaurants very close. Room: clean, good size for a single room (not too big, not too small. However the windows were a bit small. Services: good, breakfast brought to the room, well equipped room with kitchen and pans. On the negative side: internet services available on the first day and then broken, I used the kitchen and the maid did not cleaned it (as it is the case in Suites in Santiago). Overall a positive expetience, good price and good place to stay.