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Hotel Description

3.5-star hotel near Costanera Center

Heart of Santiago

With a stay at this Providencia hotel, you'll be within half a mile (1 km) of Costanera Center and 2 miles (3 km) of Clinica Santa Maria. San Cristobal Hill and National History Museum are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $128* Per night/room 20 Apr. - 21 Apr.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Santiago ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Points by Sheraton Santiago

Everyone (1)
2 out of 5
The room was clean and staff was helpful , but when I checked in a copy of my passport was made . I had a copy of my vacation card in the passport. When the copy was made the vaccination card fell from inside the passport. When I got to my room . I saw the card was gone . I went back to the front desk and asked if they had found my card . The personal looked and yes they had found it . What was disappointing was that the front desk didn’t call me to tell me that they had found my card .

Posted by on 19 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2023 by Michael

Thank you for staying at Four Points by Sheraton Santiago, your opinion is very important, we apologize from our behalf from what happened to you during your stay, well make sure to do better next time you visit us.

Property Features

Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Matta Station (6.6 km / 4.1 mi)
  • Metro station: Los Leones Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Santiago offers 127 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Buganvilia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Bar 111 - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Terraza Beer Garden - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Four Points by Sheraton Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 30000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 12
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 15200 per person
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: CLP 5000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FOUR POINTS SANTIAGO
  • FOUR POINTS SHERATON Hotel SANTIAGO
  • FOUR POINTS SHERATON SANTIAGO
  • SANTIAGO FOUR POINTS
  • SHERATON FOUR POINTS SANTIAGO
  • SHERATON SANTIAGO FOUR POINTS
  • Four Points Sheraton Santiago Hotel
  • 4 Points By Sheraton Santiago
  • Four Points By Sheraton Santiago Hotel Santiago
  • Four Points by Sheraton Santiago Hotel
  • Four Points by Sheraton Santiago Santiago
  • Four Points by Sheraton Santiago Hotel Santiago

You should know

  • The seasonal pool will open in November and close in April.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.