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Hotel Boutique Castillo Rojo

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Property video
Lobby sitting area
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, La Chascona
    ‪2 min walk‬
  • Place, Clinica Santa Maria
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santiago

Skiing getaway.A stay at this Bellavista hotel places you steps from La Chascona and within a 5-minute walk of Patio Bellavista. Parque Metropolitano and Forest Park are also within half a mile (1 km).

What's nearby

  • Patio Bellavista - 1 min walk - 0.2 km
  • La Chascona - 2 min walk - 0.2 km
  • Chilean National Zoo - 4 min walk - 0.4 km
  • Santiago Metropolitan Park - 4 min walk - 0.4 km
  • Clinica Santa Maria - 9 min walk - 0.8 km

Getting around

  • Hospitales Station - 5 min drive
  • Baquedano Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Peumayén Ancestral Food - ‬1 min walk
  • ‪Galindo - ‬1 min walk
  • ‪Viva La Vida - ‬1 min walk
  • ‪El Palacio De La Chorrillana. - ‬2 min walk
  • ‪Centro Gastronómico y Cultural Bellavista - ‬1 min walk

About this property

Hotel Boutique Castillo Rojo

4-star ski hotel near Costanera Center
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1923
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 605 out of 720 reviews
Rating 8 - Good. 93 out of 720 reviews
Rating 6 - Okay. 10 out of 720 reviews
Rating 4 - Poor. 5 out of 720 reviews
Rating 2 - Terrible. 7 out of 720 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilbert, Aliquippa

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very cool hotel. Great balcony and bar overlooking great neighborhood and restaurants. Enjoyed wines hour.
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff at Castillo Rojo was super helpful and friendly - really great service orientation. The hotel was charming and the inner patio was a cool place to wind down after traveling that day. The room was spacious and comfortable. The location was good, nestled in a colorful neighborhood with many eateries and near the base of Cerro San Cristobal (a must-visit in Santiago). Didn't check out breakfast as we had a very early departure but they kindly made us a to-go bag! Perfect place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quick and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing unique hotel. Staff and secretive were top notch. Will be returning again!
Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a delightful hotel in a great neighborhood. However we can’t really recommend it if you are staying over a weekend and want peace and quiet. There was a wedding reception directly under our room and in the adjacent courtyard that was extremely loud with music and a dj until way past midnight. It was impossible for guests to sleep as the rooms all overlook this courtyard. The vibrations were so intense our windows and doors were rattling. While we understand a boutique hotel has to support itself in many ways and weddings may offer a chance for additional revenue, the wedding was so over the top loud it seems impossible to operate a hotel in the same location. We are returning to Santiago in a few months but sadly will not take the same risk and will book elsewhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yorjam

Liked: Cleanliness, amenities, property conditions & facilities
Este hotel es una joya en Santiago. Con una edificacion unica y encantadora. Esta ubicado en un barrio muy entretenido, lleno de restaurantes, discotecas y bares. El personal del hotel es super atento y amable, enfocados en complacer a sus huéspedes. Especial atencion a Andres que nos facilito mucha información para que disfrutaramos de una Noche Buena inolvidable. Gracias por todo. Betty y Yorjam
Stayed 5 nights in Dec 2025

10/10 Excellent

Goutam

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel in a great location. Very friendly staff. Breakfast was great as well.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Staff were fantastic, and offered some great advice, for safety, getting about and eating. Great to be able to meet fellow guests over a glass of wine and swap travel stories. Can't wait to go back at the end of our Chile tour in 2 weeks!!
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
ALL…Everything was wonderful!! The staff was very accommodating to our needs. I would definitely come here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick, Cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Boutique Castillo Rojo was a perfect stay for 3 days in Santiago. The staff was so attentive and helpful. They remembered my name right away and always checked in to see if there was anything they could do to make my stay better. I stayed in a newly renovated room, which was fantastic. The breakfast was also great. It is around a fairly bustling area, so there can be some noise at night, if you are a light sleeper.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. All the staff were great. Loved the free wine options in the afternoon. We were a bit worried about security issues walking around in the neighbourhood but it was perfectly fine for us walking to and from Belles Artes museum in the daytime. There were plenty of food and drink options nearby and one street a couple of blocks away with late night bars for the students, kidults and a few gay bars and clubs fairly nearby too. I’d definitely recommend to friends and family.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, very helpful staff, and in the best location. Wine hour is a nice touch as well. Could not recommend this place enough.
Stayed 3 nights in Dec 2025

2/10 Terrible

Virginia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Suzann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice, staff was helpful, area was very walkable with lots of dinning options close
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole package from staff to room was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Friendly staff, clean room, efficient service, beautiful hotel.
Stayed 1 night in Dec 2025

8/10 Good

Kyle, Fishers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room and bed. Rooms noted on Expedia at time of our bookingto have balcony, but only a few rooms actually have a balcony in the hotel. Great staff. Very nice breakfast and sitting area for breakfast. Great shower pressure and water is hot. No elevator.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in upbeat vibes bohemian centre; extremely convenient for walking to major attractions and especially good for Pablo Neruda afficianados as Mathilde house is a few hundred meters away and this was his neighbourhood
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Nov 2025

10/10 Excellent

Spiros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 3 nights in Nov 2025

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, amenities
Very cozy nice hotel. On weekend neighborhood was noisy though
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel. Staff so amazing. Free wine hour, breakfast was fantastic. I wish I had more time there. Can’t say enough good things about this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenn

Liked: Cleanliness, property conditions & facilities
Super!!!
Stayed 1 night in Nov 2025