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Hotel Ismael

3.5 star property
3.5-star hotel near Costanera Center

Choose dates to view prices

Photo gallery for Hotel Ismael

Front of property
Staircase
A cozy indoor seating area with round tables and chairs, a bookshelf with various items, and a globe on a shelf.
Exterior
A rooftop pool area with a view of the city skyline at sunset.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪3 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Front of property

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CA $162 total
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About the area

Santiago

Heart of Santiago.A stay at this Downtown Santiago hotel places you steps from Forest Park and within a 5-minute walk of Lastarria District. Pontifical Catholic University of Chile and Gabriela Mistral Cultural Center are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Lastarria District - 3 min walk - 0.3 km
  • Pontifical Catholic University of Chile - 9 min walk - 0.8 km
  • Plaza de Armas - 12 min walk - 1.0 km
  • Santiago Town Square - 13 min walk - 1.2 km

Getting around

  • Bellas Artes Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Singular Coffee Roasters - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Mulato - ‬2 min walk
  • ‪Emporio Café Australis - ‬3 min walk

About this property

Hotel Ismael

3.5-star hotel near Costanera Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Ismael. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Santiago hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hotel Ismael offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Front of property
Hotel Cumbres Lastarria
Downtown Santiago
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 1,002 reviews
The price is CA $213
CA $213 total
Jul 15 - Jul 16
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

How close is Hotel Ismael to the airport?

Hotel Ismael is 11.2 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ismael?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Ismael on Jul 28, 2026 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ismael have an airport shuttle?

Hotel Ismael offers an airport shuttle 24 hours a day, for a charge of USD 55 per vehicle, one-way.

Does Hotel Ismael offer free breakfast?

Hotel Ismael does not offer free breakfast.

Is there a casino at Hotel Ismael?

No, there is no casino at this hotel.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Ismael?

Free parking is not available at this hotel.

Does Hotel Ismael have a pool?

Hotel Ismael features an outdoor pool.

Does Hotel Ismael have a spa?

There are no spa services available at this hotel.

How close is Hotel Ismael to downtown Santiago?

Hotel Ismael is 1.8 mi away from Santiago.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 401 reviews
Rating 8 - Good. 101 out of 401 reviews
Rating 6 - Okay. 13 out of 401 reviews
Rating 4 - Poor. 10 out of 401 reviews
Rating 2 - Terrible. 4 out of 401 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Better hotels to be had…
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice breakfast. Staff was very accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities
Perfect room and awesome staff. Ideally located for a wonderful experience
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Location was great. Staff very good. Breakfast good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was conveniently located within walking distance to all the major attractions. Also about a block away were a lot of restaurants. The staff was very friendly and helpful. The rooftop pool was nice with a view of San Cristobal. I would recommend the hotel.
View from the pool
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Morlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it, the staff were friendly and good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities
Great beautiful room!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel and perfect location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Naum

Liked: Cleanliness, staff & service
Very good hotel. A lot of help from staff, very good breakfast,great area.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Clean, friendly, great location
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Great staff and location.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025