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Santiago Marriott Hotel

4.5 star property
4.5-star luxury hotel near Parque Arauco Mall

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Photo gallery for Santiago Marriott Hotel

Stroll through a serene oasis surrounded by palm trees and a tranquil water feature.
Enjoy breathtaking views of the surrounding mountains from this stylish room, featuring a comfortable sofa, desk, and office chair.
Relax by the pool, surrounded by the hotel's sleek architecture.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a large window and high ceiling.
Relax in a spacious room with a large bed, a smaller bed, and a desk for work.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

View in a map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Parque Arauco Mall
    ‪5 min walk‬
  • Parque Araucano
    ‪6 min walk‬
  • Costanera Center
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

Enjoy a mountain view from the comfort of this room, featuring a large bed, desk, and TV.

Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

Relax in a serene space with a large bed, dark sofa, and panoramic views of the surrounding mountains and city.

Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Enjoy breathtaking views of the mountain range and cityscape from this room's large window.

Junior Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Relax in a serene space with a large bed, dark sofa, and panoramic views of the surrounding mountains and city.

Deluxe Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Enjoy breathtaking views of the mountain range and cityscape from this room's large window.

Executive Suite, 1 Bedroom, Executive Level

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, Executive Level

Enjoy a city view from the comfort of this stylish room featuring two single beds, a flat-screen TV, and a desk with a chair.

Executive Suite, 2 Double Beds, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Enjoy a city view from the comfort of this stylish room featuring two single beds, a flat-screen TV, and a desk with a chair.

Deluxe Room, 2 Double Beds, Non Smoking, City View

8.2 out of 10
Very good
(11 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Enjoy a city view from the comfort of this stylish room featuring two single beds, a flat-screen TV, and a desk with a chair.

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Enjoy a city view from the comfort of this stylish room featuring two single beds, a flat-screen TV, and a desk with a chair.

Executive Room, 2 Double Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Santiago

Las Condes stay.Within a 10-minute walk of this Las Condes hotel, you'll find Parque Arauco Mall and Parque Araucano. Also, Costanera Center is within 3 miles (5 km) and Santa Lucia Hill is within 6 miles (10 km).

What's nearby

  • Parque Arauco Mall - 5 min walk - 0.4 km
  • Parque Araucano - 6 min walk - 0.5 km
  • KidZania Santiago - 7 min walk - 0.7 km
  • Costanera Center - 4 min drive - 3.8 km
  • San Cristobal Hill - 11 min drive - 7.4 km

Getting around

  • Manquehue Station - 3 min drive
  • Hospitales Station - 12 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Emporio la Rosa - ‬2 min walk
  • ‪Le Rendez Vous - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Margó - ‬9 min walk

About this property

Santiago Marriott Hotel

4.5-star luxury hotel near Parque Arauco Mall
Santiago Marriott Hotel offers its guests an outdoor pool and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the luxury Santiago Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Santiago Marriott Hotel was completed in May 2022.

This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 25 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 2000
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
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CA $172 total
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2025 to March 31 2026 (dates subject to change):
  • Spa
The property will be renovating from April 3 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open November 01 and close March 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 404 reviews
Rating 8 - Good. 108 out of 404 reviews
Rating 6 - Okay. 28 out of 404 reviews
Rating 4 - Poor. 21 out of 404 reviews
Rating 2 - Terrible. 11 out of 404 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

need updating

old towels and old everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service
when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Stayed 1 night in Apr 2025

8/10 Good

Bhakti

Travelled with partner
Liked: Cleanliness, staff & service
Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Travelled with family
Liked: Staff & service
The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

JIEUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mantenimiento todo el hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mucho mantenimiento, renovar sillas, mesas, paredes.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El hotel necesita mucho mantenimiento, en el restaurante, las sillas, las paredes de las habitaciones y baños.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and I do understand checkin was an 3pm. I appreciate this is a rule however it was well after 3 pm when we were able and to check in. Other couple we were travelling with were check in an hour before us. The hotel itself was lovely as most Marriotts are. Just a small numb of front end staff could have been more attentive.
Stayed 1 night in Mar 2025

6/10 Okay

Nury

Travelled with family
Liked: Staff & service
El cuarto del hotel huele a viejo, NO tiene extractor en el bano, las toallas son viejas y muy usadas, el bano de mi habitacion tenia cabellos y la tina sucia tambien. Adicional el colchon o mattres era muy blando y muy viejo
Stayed 1 night in Mar 2025

10/10 Excellent

Karl, San Juan Capistrano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Stayed 5 nights in Mar 2025

10/10 Excellent

NITIN

Stayed 2 nights in Feb 2025

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is excellent, they are very helpful & are very warm hearted!
Stayed 1 night in Mar 2025

2/10 Terrible

Gustavo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .

6/10 Okay

Ledy

we arrived early for check, and two hours later, they accommodated us after check-in time (30 minutes delay) in another, room that we booked with meeting space in the room, which is not friendly for family circumstances . We went to the pool which is nothing special the water was cold and a lot of winds around
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website needs updating as there is no spa massage facilities. They stopped in December 2024. Other than that , can not fault the service we received. Good buffet breakfast az well.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creat Downtown location

Large room with view of the city. Excellent front desk service
Stayed 2 nights in Feb 2025

2/10 Terrible

Pam

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main areas were very well taken care of except for the lady's room, it clearly needs updating. Our room was spacious and clean but it also needs updating.
Stayed 1 night in Nov 2024

2/10 Terrible

Mimsy

I booked my reservation via Expedia in US dollars, identifying as Chilean-born. However, I've resided outside Chile for 25 years and hold American citizenship. Despite this, the hotel applied VAT. I provided my US credentials, but no adjustment was made.
Stayed 1 night in Nov 2024

10/10 Excellent

april

Travelled with family, Travelled with group
Liked: Amenities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

ELIAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024