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Crowne Plaza Santo Domingo by IHG

5.0 star property
5-star luxury hotel near Malecon

Choose dates to view prices

Photo gallery for Crowne Plaza Santo Domingo by IHG

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Interior
Restaurant
Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

Map
Ave.George Washington 218, Santo Domingo, 2890
  • Malecon
    ‪3 min walk‬
  • Calle El Conde
    ‪17 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • 175.1 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed (Club Floor)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Santo Domingo

Heart of Santo Domingo.At this Gascue hotel, you'll be within a 5-minute walk of Malecon and El Obelisco Macho. Casino Diamante and Grand Casino Jaragua are also within half a mile (1 km).

What's nearby

  • Malecon - 3 min walk - 0.3 km
  • Guibia Beach - 15 min walk - 1.3 km
  • Calle El Conde - 17 min walk - 1.5 km
  • Sambil Santo Domingo - 4 min drive - 3.2 km
  • Blue Mall - 6 min drive - 6.7 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo by IHG

5-star luxury hotel near Malecon
Crowne Plaza Santo Domingo by IHG offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 33000 square feet (3066 square meters) and includes a conference center. A casino, a children's pool, and a 24-hour fitness center are also featured at the luxury Crowne Plaza Santo Domingo by IHG. Free self parking and valet parking are available.

This 5-star Santo Domingo hotel is smoke free.

  • 196 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 33000 sq ft of conference space
  • 3066 sq m of conference space
  • Casino
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Santo Domingo by IHG offers 196 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Sheraton Santo Domingo Hotel

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,007 reviews
The price is CA $163
CA $209 total
includes taxes & fees
Aug 5 - Aug 6
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 128.00 per stay
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Crowne Plaza Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very helpful. Clean and convenient. Sunning by the pool over looking the Caribbean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing water front hotel

As a solo traveler I had an amazing stay at this hotel. Walking distance to bars restaurants and shops at Zona Colonial....
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 4 nights in Mar 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

8/10 Good

EVELYNE

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Satoya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool area was closed for repairs.
Stayed 3 nights in Jan 2025

8/10 Good

RICARDO, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modern and clean. It is a nice place overall yet it seems that there is always some major remodelling going on. It would be nice to visit there one time and all the facilities are available. Right now the pool area is closed, which would have been nice to know before I booked.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location with a nice spacious casino, thanks for Hotels.com for the free room upgrade.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Jan 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 8 nights in Jan 2025

10/10 Excellent

Ghanshyam, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place because of its location, it by ocean and very close to city center
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like my room. Lack of some miscellaneous stuff. My sons’s room had to be change due not AC. Despite that, everything was fine.
Stayed 8 nights in Dec 2024

10/10 Excellent

Keysi Terrero

Liked: Cleanliness, staff & service, property conditions & facilities
Súper Bien ubicado trato excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Ravi

Stayed 4 nights in Dec 2024

10/10 Excellent

Niobel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is amazing, best hotel by far in Dominican Republic
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, Clean, quiet and beautiful. Breakfast was awesome Jose at breakfast was very attentive We will be back !!🇩🇴👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Adolfo

Stayed 4 nights in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 5 nights in Dec 2024

10/10 Excellent

Corina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Noslen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Stayed 1 night in Oct 2024