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El Embajador, a Royal Hideaway Hotel

5.0 star property
5-star luxury resort near Malecon

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Creator video
Royal Suite (Ambassador) | View from room
3 bars/lounges, lobby lounge
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Malecon
    ‪17 min walk‬
  • Blue Mall
    ‪2 min drive‬
  • Agora Mall
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Ambassador Executive Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Royal Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed

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About the area

Santo Domingo

Bella Vista stay.Your stay at this Bella Vista resort places you within 2 miles (3 km) of Bella Vista Mall and Basilica Catedral Nuestra Senora de la Altagracia. Park of Three Eyes of Water and Happyland are also within 2 miles (3 km).
View more Resorts in Santo DomingoOpens in a new window

What's nearby

  • Malecon - 17 min walk - 1.5 km
  • Blue Mall - 2 min drive - 2.5 km
  • Agora Mall - 4 min drive - 4.6 km
  • Sambil Santo Domingo - 4 min drive - 4.4 km
  • Centro Olimpico - 4 min drive - 3.8 km

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Albert's Licores - ‬12 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Meson de la Cava - ‬14 min walk
  • ‪Alma Llanera - ‬8 min walk

About this property

El Embajador, a Royal Hideaway Hotel

5-star luxury resort near Malecon
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

  • 1 building
  • 289 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2444 sq m of conference space
  • Built in 1956
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, Spanish

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CA $144 total
includes taxes & fees
Jul 2 - Jul 3
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Property amenities

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 900 out of 1184 reviews
Rating 8 - Good. 159 out of 1184 reviews
Rating 6 - Okay. 52 out of 1184 reviews
Rating 4 - Poor. 34 out of 1184 reviews
Rating 2 - Terrible. 39 out of 1184 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Efrain, MANATI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

CARLOS M

Stayed 8 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, I stay here the most of the time i go to Santo Domingo.
Stayed 2 nights in Mar 2025

8/10 Good

josé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad operating process

The hotel is very nice. However the main issue is their operating process. They will not hold a credit card, however they will hold an amount on your card and every time you request service they go back to your credit to verify if you have any balance left. It becomes a nightmare that kills the entire experience.
Stayed 6 nights in Jan 2025

2/10 Terrible

Roumy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stay couple of times in this hotel. This was my horrible experience, waiting time for check in was 53 minutes, then they give me wrong room, not what I paid for it, then they have to bring extra bed for my grand son, he is 13 years old and i paid for 2 beds with sea view next day they change my room and again was not the room i was paying- sea view. I complained to the manager, she apologized and she said she will send me complimentary diner . At evening 2 waitresses knock in my door , when i open they told I order room service and i told them i didn’t order room service. I called the room service and found out because this was my complimentary dinner and no body bring to me back. This 2 waitress stole my complimentary dinner!!!! This is will be my last visit to this hotel!!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lizmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular ✨
Stayed 1 night in Feb 2025

6/10 Okay

Juan, HOMESTEAD

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could be better
Stayed 4 nights in Feb 2025

10/10 Excellent

Jenniffer, Santo Domingo Este

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cute and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Yingqiu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this hotel. Everything's clean, comfortable and well-prepared, and the service people are extremely nice and friendly. Highly recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy parking
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landmark hotel on the heart of Santo Domingo
Stayed 1 night in Feb 2025

10/10 Excellent

Pablo

Stayed 1 night in Feb 2025

4/10 Poor

Ruben

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Grandiose history Beautiful gardens Great lobby music (2 days a week only) Need to improve: Management is getting worse Deficient
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN, Doral

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing definitely a great choice
Stayed 3 nights in Feb 2025

6/10 Okay

Juan, HOMESTEAD

Business traveller, Travelled with partner
Disliked: Staff & service
I am not satisfied with the service at this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect hotel in Santo full of beauty and culture

beautiful, rooms are clean, breakfast, staff everything is perfect. centrally located and safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

RUTH

Travelled with family
Liked: Cleanliness, property conditions & facilities
El aire acondicionado demasiado frío en áreas comunes, especialmente en el Lobby y restaurante
Stayed 3 nights in Feb 2025

10/10 Excellent

Kishanth

Stayed 2 nights in Feb 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, one of my favorite. Super comfortable, beautiful and delicious breakfast
Stayed 1 night in Feb 2025