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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
3.5-star Colonial hotel near Malecon

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Lobby
Staircase
Front of property - evening/night
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪37 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

Oceanside stay.With a stay at this Zona Colonial hotel, you'll be steps from Quinta Dominica and Capilla de la Tercera Orden Dominica. Calle El Conde and Iglesia de la Regina Angelorum are also within half a mile (1 km).

What's nearby

  • Quinta Dominica - 1 min walk - 0.0 km
  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪Onnos Bar - ‬3 min walk
  • ‪El Buho Cafe - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

3.5-star Colonial hotel near Malecon
Luca Hotel by Heritage Residences Signature Collection offers its guests a hot tub and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

  • 1 building
  • 11 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1600
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Reviews

Luca Hotel by Heritage Residences Signature Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 491 out of 694 reviews
Rating 8 - Good. 134 out of 694 reviews
Rating 6 - Okay. 38 out of 694 reviews
Rating 4 - Poor. 19 out of 694 reviews
Rating 2 - Terrible. 12 out of 694 reviews

Reviews

10/10 Excellent

Kenneth, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025

2/10 Terrible

Emil, Bronx

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to Santo Domingo for my father’s funeral. I made a reservation for four nights. I arrived at around 3 AM and only stayed there for a few hours and left the hotel at 8:30 AM. The person who received me at 3 AM was NOT kind. They didn’t even ask me to sit down while he was seated on a table -not the front desk- doing my check-in. I tried to pay. The person told me I would be charged in pesos, but I refused to pay in pesos ‘cause sometimes the charge is different. The night front desk person told me to speak to the morning staff and pay them. It was a good thing I wasn’t charged for the reservation that first night ‘cause went I went to the room, I found my “NOT NEgotiable”. The one, I would not tolerate in any hotel around the world: no hot water. The concept of the hotel is great. The pictures look great, but once I was in the room and really looked around the bedroom, the corners were dirty. The space behind the bed was dusty and at the top left corner, there was a spider-web. I could forgive a room that is not impeccable, but what I couldn’t forgive was the lack of hot water. I take good hot water showers, if a hotel has no hot water, sorry, ¡Goodbye! The very next morning at 8:30 AM I paid for that night and went to another hotel in the area. The morning staff was very respectful and kind. Perhaps mine was one case in a thousand cases, ‘cause I’ve heard good things about this hotel. Perhaps their boiler had issues that day. But hot water is my non-negotiable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing +++ Great staff Great location Love the tres golpes breakfast :)
Stayed 2 nights in Jul 2025

8/10 Good

NATACHA

Liked: Cleanliness, staff & service, room comfort
The staff is very welcoming and very polite but there is no hot water for my early shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff Ana Joan and Socrates were very helpful in everything and very caring we will come back as soon as we can our stay was great because of this staff
Stayed 11 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good costomer service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy barato en comparacion con otros del area. Incluye desayuno. Staff super amable. Habitaciones grandes y bien equipadas.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2025

8/10 Good

ato

Stayed 1 night in Jul 2025

8/10 Good

Cyrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

6/10 Okay

Calvin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Stayed 1 night in Jul 2025

10/10 Excellent

BRENDA, Keller

Travelled with partner
Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite staff. Well kept rooms. Remodeling going on, keep in mind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

william

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Comfortable room. Close to everything in Colonial Zone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Madaleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and cozy place. It was clean, comfy, and had such a nice vibe. My boyfriend and I actually came back to stay again because we loved it the first time. The rooftop and hammocks were our little getaway spots we spent so much time up there. It’s also in the perfect location, walking distance to all the good restaurants. The staff was super sweet too. The only downside was a slight musty smell in the room, but I think that’s just from the humidity this time of year. Still, we had a great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, best location in Colonial Zona. Great authentic Dominican breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed a week at Hotel Luca for our honeymoon. We chose it because we liked the idea of staying in a historic DR hotel, rather than just another American hotel that's been dropped into a different part of the world. Hotel Luca has done an excellent job of merging the old with the modern. The location is fantastic, just a block and a half off Conde St (the main drag in the district). Easy walking access to anywhere in the district. Breakfast (which was tasty, but not necessarily American) was cooked to order. It was taken under a covered outdoor patio, surrounded by greenery in the courtyard. You can see the age in the architecture, which adds to the charm of the place. It was a beautiful experience to begin each day. The hotel staff was amazingly kind and hospitable, particularly the two managers who speak fluent English. Their advice on the local area was both helpful and accurate. They made our stay better, for sure! The room was cute, and tended to daily. The bed was large and comfortable. Bathroom/shower were attractive and modern. The AC was powerful. The Jacuzzi wasn't heated when we were there, but considering the weather, it was actually nice to be able to cool off in. We would LOVE to stay here if we end up in The DR again! We had a wonderful experience at Hotel Luca!
Stayed 6 nights in May 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has vintage character with modern updates. It's in the heart of the Zona Colonial yet sufficiently removed from the noise. My bed was very comfortable and the water pressure and hot water were excellent which isn't always the case in Zona Colonial. The staff is lovely, courteous and always helpful. Special shout out to Joan and Ana as well as Andres in the evening. Breakfast was wonderful! The construction the city is doing impacted ease of getting to and out of the hotel but that's not theirs to control. Hopefully it'll soon be finished.
Stayed 4 nights in May 2025

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025

10/10 Excellent

Maria Isabel, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is strictly street parking. Also currently the street in front of the property is under constructionso beware of this while trying to get to it. As always in DR staff was friendlt and attentive. The overnight staff was not resdily avail but understandable since it was late at night but door was locked. Overall I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice urban hotel

We went to SD as part of a longer trip throughout DR. The hotel is well located, with many options for food around. However we arrived very late in the night and everything was closed. The person at the hotel (Isabel) was so attentive, she prepared us some sandwiches for the night. All people working at the hotel are very helpful and friendly. The hotel has an amazing rooftop with hammocks, grill area with chairs and tables, where you can bring your food. It has everything you need to spend a couple of days in the urban life of colonial SD. Excellent breakfast
Stayed 4 nights in May 2025