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Comfort Hotel Santos

3.0 star property
3-star beach hotel near Gonzaga Beach

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Photo gallery for Comfort Hotel Santos

Relax by the pool surrounded by a sleek, modern design and comfortable lounge chairs.
Enjoy a meal with a view at this restaurant, featuring a bar, reception desk, and outdoor seating area with city views.
Experience the Comfort Hotel's modern architecture with its sleek balconies and grid-patterned windows.
Relax in a serene space with a large bed, bedside table, and framed artwork, plus a convenient desk and bathroom access.
Welcome to our lobby, featuring a digital reception desk, comfortable seating area, and a unique art display.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • Housekeeping
  • Breakfast included

Explore the area

View in a map
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
  • Ponta da Praia Beach
    ‪10 min walk‬
  • Santos Harbor
    ‪14 min walk‬
  • Pitangueiras Beach
    ‪11 min drive‬

Room options

View all photos for Superior Queen Nao Fumante

Relax in comfort with a large bed, bedside tables, and a desk area, featuring a cityscape artwork and sheer curtains.

Superior Queen Nao Fumante

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

Discover a vibrant gallery space featuring eclectic artwork and a unique neon sign.

Premier Double Room

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior Queen Nao Fumante

Relax in a stylish room with a large bed, flat-screen TV, and a painting above.

Suite Superior Queen Nao Fumante

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 Double Bed

Relax in a serene space with a large bed, bedside table, and framed artwork, plus a convenient desk and bathroom access.

Comfort Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Luxo Queen Nao Fumante

Relax in this inviting space with a large bed, bedside table, and wall-mounted picture.

Suite Luxo Queen Nao Fumante

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Relax in a stylish space with a large bed, TV, and comfortable seating area.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Accessible

Cozy retreat with a neatly made bed, desk, and comfortable chair.

Standard Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Nao Fumante

Two single beds with linens and colorful bedspreads, a desk with chair, and a large window with sheer curtains.

Superior Twin Nao Fumante

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Santos

Ponta da Praia stay.Within a 10-minute walk of this Ponta da Praia hotel, you'll find Beach Edge Gardens and Fishing Museum. Santos Harbor and Ponta da Praia Beach are also within 2 miles (3 km).

What's nearby

  • Ponta da Praia Beach - 10 min walk - 0.9 km
  • Santos Harbor - 14 min walk - 1.2 km
  • Asturias Beach - 11 min drive - 5.1 km
  • Pitangueiras Beach - 11 min drive - 5.4 km
  • Praia do Tombo - 12 min drive - 6.1 km

Getting around

  • Pinheiro Machado Station - 8 min drive
  • São Paulo (CGH-Congonhas) - 83 min drive

Restaurants

  • ‪Padrela Panificadora e Confeirtaria - ‬5 min walk
  • ‪Revo Manufactory - ‬4 min walk
  • ‪Capitães Gastronomia - ‬6 min walk
  • ‪Hiná Fish & Lounge - ‬7 min walk
  • ‪Restaurante Bancários 56 - ‬6 min walk

About this property

Comfort Hotel Santos

3-star beach hotel near Gonzaga Beach
Comfort Hotel Santos offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Comfort Hotel Santos. Parking is available for a fee.

This 3-star Santos hotel is smoke free.

  • 161 guestrooms or units
  • 14 levels
  • Built in 2015
  • Continental breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
Comfort Hotel Santos offers 161 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Portuguese

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,000 reviews
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 35 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 204 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 204 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos

Comfort Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 656 reviews
Rating 8 - Good. 221 out of 656 reviews
Rating 6 - Okay. 49 out of 656 reviews
Rating 4 - Poor. 19 out of 656 reviews
Rating 2 - Terrible. 15 out of 656 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year we stay there, and we are coming back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Stayed 11 nights in Nov 2023

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a wonderful stay.

Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Stayed 5 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and ideal for Blue Med centre.
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 11 nights in Mar 2024

10/10 Excellent

Yelena

Travelled with partner
Room big and clean. But staff unfriendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Rubem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

ROBERTA LIMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
Stayed 13 nights in Dec 2023

10/10 Excellent

Stephen, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mauricio

Stayed 1 night in Jul 2023

6/10 Okay

Aram

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric, Kennesaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Stayed 2 nights in Mar 2023

10/10 Excellent

Obada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecho.....

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Stayed 12 nights in Jun 2022

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff ( very accommodating); willingness to help with a big smile in their faces!
Stayed 1 night in Dec 2021

8/10 Good

Andre

Travelled with family
Liked: Staff & service, room comfort

Good location at a fair price

Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT recommend

Do Not recommend the hotel. Staff is not well informed and give wrong information all the time. The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it! Old bread served at breakfast. Egg shells in the breakfast scrumbled eggs. Old used mask found under my bed indicating the cleaning service was not professional! Dirty bed sheets with holes on it. Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night! No iron to press my clothes. No bellboy to carry the luggage to the room. The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
Stayed 4 nights in Dec 2020

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Messy service. People giving wrong information more than twice. Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
Stayed 3 nights in Dec 2020

10/10 Excellent

DEBORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020