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Monte Serrat Hotel

3.0 star property
3-star hotel near Gonzaga Beach

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Photo gallery for Monte Serrat Hotel

Free daily buffet breakfast
Minibar, in-room safe, blackout drapes, free WiFi
Hallway
Indoor spa tub
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, XV de Novembro Street
    ‪8 min walk‬
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪57 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Room Standard

  • 14 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Superior

  • 22 sq m
  • Sleeps 4

About the area

Santos

City center stay.Within a 15-minute walk of the hotel, you'll find House of the Train Bellco and XV de Novembro Street. Also, Igreja Matriz is within half a mile (1 km) and Santos Historical Streetcar is within 2 miles (3 km).

What's nearby

  • XV de Novembro Street - 8 min walk - 0.7 km
  • Santos Historical Streetcar - 10 min walk - 0.8 km
  • Museum of Coffee - 11 min walk - 1.0 km
  • Cafe Museum - 11 min walk - 1.0 km
  • Monte Serrat - 15 min walk - 1.0 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Sabores Do Oriente - ‬8 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk

About this property

Monte Serrat Hotel

3-star hotel near Gonzaga Beach
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An arcade/game room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

  • 92 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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The price is CA $92
CA $93 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 175 out of 471 reviews
Rating 8 - Good. 148 out of 471 reviews
Rating 6 - Okay. 92 out of 471 reviews
Rating 4 - Poor. 29 out of 471 reviews
Rating 2 - Terrible. 27 out of 471 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

Antonio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima!

Stayed 1 night in Aug 2025

10/10 Excellent

Arnaldo

Stayed 1 night in Jul 2025

10/10 Excellent

Edson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

João

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Icaro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE ROBERTO GONZAGA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, custo/ benefício
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Stayed 3 nights in Jun 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma noite apenas com ótimo atendimento.
Stayed 1 night in Jun 2025

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa cafe manha razoavel e jantar também.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável
Stayed 1 night in Jun 2025

6/10 Okay

ALEKSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barulhos

Barulho nos corredores
Stayed 1 night in Jun 2025

8/10 Good

SUELEN

Liked: Cleanliness

Custo/beneficio

Quartos e roupas de cama limpos, porém, cheirava mofo, o que me incomodou um pouco. Café da manhã simples, mas agradável. Para descansar de uma viagem, um bom custo/beneficio.
Stayed 1 night in Feb 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

ALEKSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BARULHO INTENSO

Infelizmente o barulho das camareiras batendo as portas, conversas altas, etc. Se um hospode tem objetivos de descansar nao consegue.
Stayed 1 night in May 2025

10/10 Excellent

Telma

Stayed 2 nights in May 2025

10/10 Excellent

JANAINA

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

FLAVIO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Stayed 2 nights in Apr 2025