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Four Points by Sheraton Hainan, Sanya

4.0 star property
4-star beach hotel near Sanya Bay

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Photo gallery for Four Points by Sheraton Hainan, Sanya

Deluxe Room, 1 King Bed, Smoking, Ocean View | View from room
Exterior
Room, 1 King Bed, Ocean View, Corner
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Superior Room, 1 King Bed, City View
Reviews
8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Gym
    GymGym
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry

Explore the area

Map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000
  • Popular LocationPhoenix Island Sanya3 min drive
  • Popular LocationSanya Bay4 min drive
  • Popular LocationDadonghai Beach15 min drive
  • AirportSanya (SYX-Phoenix Intl.)21 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Smoking, Ocean View

Family Suite, 2 Bedrooms, Smoking, Ocean View

Family Suite, 2 Bedrooms, Smoking, Ocean View

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed, Smoking, Ocean View

Grand Suite, 1 King Bed, Smoking, Ocean View

Grand Suite, 1 King Bed, Smoking, Ocean View

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Smoking, Ocean View

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking, Ocean View

Presidential Suite, 1 King Bed, Smoking, Ocean View

Presidential Suite, 1 King Bed, Smoking, Ocean View

  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Smoking, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Smoking, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 Double Bed, Smoking, Ocean View

Grand Room, 1 Double Bed, Smoking, Ocean View

Grand Room, 1 Double Bed, Smoking, Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Smoking, City View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Smoking, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About the area

Sanya

Oceanside stay.With a stay at this Tianya District hotel, you'll be within half a mile (1 km) of Coconut Dream Corridor and 2 miles (3 km) of Sanya Bay. Pearl Mall and Phoenix Island Sanya are also within 2 miles (3 km).

What's nearby

  • Phoenix Island Sanya - 3 min drive
  • Sanya Bay - 4 min drive
  • Sanya International Shopping Center - 4 min drive
  • Luhuitou Park - 9 min drive
  • Dadonghai Beach - 15 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • ‪咖啡时间西餐厅 - ‬10 min walk
  • ‪蓝泰咖啡餐厅酒吧 - ‬10 min walk
  • ‪三亚艺境家舍 - ‬5 min walk
  • ‪森谷时光咖啡厅 - ‬7 min walk
  • ‪四海友家度假公寓 - ‬6 min walk

About this property

Four Points by Sheraton Hainan, Sanya

4-star beach hotel near Sanya Bay
Four Points by Sheraton Hainan, Sanya offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 18288 square feet (1699 square meters) and includes conference space. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Hainan, Sanya. Free self parking is available.

This 4-star Sanya hotel is smoke free.

  • 370 guestrooms or units
  • 29 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18288 sq ft of conference space
  • 1699 sq m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Four Points by Sheraton Hainan, Sanya offers 370 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate dining areas. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily: CNY 193-345 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Private indoor spa tub
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Hainan Sanya
Four Points Sanya
Four Points Sheraton Hainan
Four Points Sheraton Hainan Hotel
Four Points Sheraton Hainan Sanya
Four Points Sheraton Sanya
Sheraton Four Points Sanya
Sheraton Hainan Sanya
Sheraton Sanya
Sheraton Sanya Hainan
Four Points Sheraton Hainan Sanya Hotel
Four Points By Sheraton Hainan
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan, Sanya Hotel
Four Points by Sheraton Hainan, Sanya Sanya
Four Points by Sheraton Hainan, Sanya Hotel Sanya

Four Points by Sheraton Hainan, Sanya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 91 reviews" "
Rating 8 - Good. 36 out of 91 reviews" "
Rating 6 - Okay. 14 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, helpful staff
We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities, room comfort
never again this hotel in beautiful sanya
room very old style of hotel and room not sound like sheraton style smelling , mattress was hard like you go to old chinese hotel brand , also get bad experience the reception manager tell me all hospital get test covid in 5 hours i ask him double check he said hospital next hotel just 400m walk can do i went there and i made test my flight was at 11:25pm until 8 pm no result in the app i went to hospital to learn this one is military hospital has old system only paper version can give was ready only at 9:30 i had to run to airport to catch up my flight
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Worth the price I guess.
Awesome view, great room space, breakfast was reasonably good though roasted tomato's and mushrooms would have helped. Coffee was ordinary, no barrister coffee. Some of the furniture is beginning to get old. Needs a little touch up of paint here and there but not too bad. Rare to find someone who could speak English which made using the services much harder. Staff were very kind and willing to try and help. Sanya bay is not for swimming and the noise from all the dance parties on the beach every night and some mornings was annoying.
Stayed 7 nights in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This place is a pretty good value for the money. The hotel is on the older side but well maintained. The rooms are spacious, clean and comfortable. The breakfast features a good variety and decent quality. The pool is on the smaller side but nice and features a good amount of of seating options. The spa on floor b 1 is a fantastic value. The locating is also pretty good - right across the street from the beach and close to a lot of restaurants / shopping. Overall, it's definitely not the greatest hotel in Sanya but a solid choice for the price.
Stayed 3 nights in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and clean, hotel is right across the beach
Stayed 3 nights in Aug 2021

4/10 Poor

Mi

Disliked: Property conditions & facilities, room comfort
Outdated hotel, badly needing renovation
The condition was totally unacceptable as an even 3 star hotel. No power charge beside the bed, closet door doesn't close.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Awful check in experience
From arriving at the hotel to being settled in our room was at least an hour and a half. I’ve lived in China for 3 years and check in can be a bit slow since they have to do lots of checks but this was a whole new level. When we arrived we were directed to a a receptionist who did the usual taking of passports scanning, we were then asked for when we had landed China, which city flight numbers (these went back 4 months) which has never happened before, after all this she started talking to a colleague for about 15 minutes as something wasn’t right but nothing was communicated, I was then asked to show the booking which I did and after all this they told me they couldn’t find it so we were asked to sit down and wait while they made some calls. After 20 minutes we were told by a different person,Carlton, he’d found it (the issue apparently being that they’d been looking for hotels.com who had in turn booked through expedia( never had this issue it should just come up with a name)) we were then asked to go through the whole passport checking procedure again, we told him we’d already done this even directing him to the colleague who had done this at which point he shouted “it’s government policy” he then continued to be very short and rude with us for the rest of the check in process which was another 20 minutes or so, when we did get to a room it was a small dirty end room and we asked to change luckily the person we asked was more helpful.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frint desk very friendly and helpful. Will come back again 😆 😆 😆
Stayed 3 nights in Nov 2019