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Mercure Sao Paulo Pinheiros

3.5 star property
3.5-star spa hotel near Oscar Freire Street

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Photo gallery for Mercure Sao Paulo Pinheiros

Exterior
Exterior
Exterior
Lobby
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000
  • Place, Oscar Freire Street
    ‪8 min walk‬
  • Place, FMUSP Clinical Hospital
    ‪8 min walk‬
  • Place, Paulista Avenue
    ‪19 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Double Bed

Deluxe Apartment, 1 Double Bed

Deluxe Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Single Beds

Superior Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Double Bed (Accessible)

Apartment, 1 Double Bed (Accessible)

Apartment, 1 Double Bed (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

São Paulo

Jardim Paulista stay.Within a 10-minute walk of this Jardim Paulista hotel, you'll find Oscar Freire Street and Benidito Calixto Square. Also, FMUSP Clinical Hospital is within half a mile (1 km) and Paulista Avenue is within 2 miles (3 km).

What's nearby

  • Oscar Freire Street - 8 min walk - 0.7 km
  • FMUSP Clinical Hospital - 8 min walk - 0.7 km
  • Benidito Calixto Square - 8 min walk - 0.7 km
  • Reboucas Convention Center - 13 min walk - 1.1 km
  • Paulista Avenue - 19 min walk - 1.7 km

Getting around

  • Fradique Coutinho Station - 3 min drive
  • Oscar Freire Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪Degas - ‬1 min walk
  • ‪Bar do Tutu - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Padaria Pão de Ouro - ‬1 min walk
  • ‪Santo Bentô - ‬3 min walk

About this property

Mercure Sao Paulo Pinheiros

3.5-star spa hotel near Oscar Freire Street
Mercure Sao Paulo Pinheiros offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Pinheiros. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

  • 1 building
  • 201 guestrooms or units
  • 20 levels
  • Built in 2000
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (BRL 42 per day)
  • Valet parking on site (BRL 42 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 61 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 149.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 61 per person
  • Covered self parking fee: BRL 42 per day
  • Valet parking fee: BRL 42 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Mercure Sao Paulo Pinheiros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Fabricia

Room was great, had a separate seating area, the shower was fantastic! Breakfast was charged separately, but very worth it! A good variety of yummy food. Unfortunately there was construction going on and I was awaken at midnight with some loud pounding noises; called the front desk and it stopped. The area is safe and walkable with several bars/restaurants around.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 8 nights in Sep 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Stayed 3 nights in Sep 2025

8/10 Good

Nicholas

Liked: Staff & service
The property is quirky, the staff are excellent, the dining is good. There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent. I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2025

8/10 Good

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel, confortable, accesible y muy buen

Muy lindo hotel, con un buen restaurante, desayuno buffet super completo! Recomendable tanto para la familia como para viajes negocios
Stayed 3 nights in Aug 2025

10/10 Excellent

Gaelle

Stayed 5 nights in Jun 2025

4/10 Poor

Wayner

Disliked: Cleanliness, room comfort

Not good

The noise level from cars and bikes on the road is extremely high. There is trash on the halways, there is always something left behind, like towels, trash, etc.
Stayed 7 nights in Jun 2025

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jan 2025

4/10 Poor

Marcel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹
Stayed 2 nights in Dec 2024

10/10 Excellent

Evan

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Stayed 3 nights in Dec 2024

10/10 Excellent

Clarissa, Westerville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.
Stayed 4 nights in Nov 2024

8/10 Good

Jean, St. George

Stayed 7 nights in Aug 2024

8/10 Good

Hector

Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

mariana

Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab.
Stayed 4 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Stayed 3 nights in Mar 2024

4/10 Poor

Baba Gurjeet, Woodbridge

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Stayed 3 nights in Jan 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2023

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023