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Air Terminal Hotel

Property class: 3
3-star hotel with a spa, connected to the airport

Choose dates to view prices

Photo gallery for Air Terminal Hotel

Exterior
Deluxe Double Room, Non Smoking
Hot springs
Lobby
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Doraemon Wakuwaku Sky Park
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪41 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(115 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3

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About the area

Chitose

Near the airport.Within a 10-minute walk of the hotel, you'll find New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. Aoba Park and Chitose Salmon Aquarium are also within 6 miles (10 km).

What's nearby

  • New Chitose Airport Onsen - 3 min walk - 0.3 km
  • Doraemon Wakuwaku Sky Park - 5 min walk - 0.4 km
  • Lake Shikotsu - 41 min drive - 39.9 km
  • Sapporo Dome - 49 min drive - 45.9 km
  • Tanukikoji Shopping Street - 60 min drive - 53.3 km

Getting around

  • New Chitose Airport Station - 5 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 5 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬6 min walk
  • ‪どんぶり茶屋 - ‬3 min walk
  • ‪えびそば一幻 - ‬6 min walk
  • ‪キタカレー - ‬3 min walk
  • ‪CAFE GREEN Tokachi - ‬1 min walk

About this property

Air Terminal Hotel

3-star hotel with a spa, connected to the airport
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 1 building
  • 188 guestrooms or units
  • 3 levels
  • Built in 1992
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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ANA Crowne Plaza Chitose by IHG
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $102
CA $152 total
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Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 758 out of 1407 reviews
Rating 8 - Good. 458 out of 1407 reviews
Rating 6 - Okay. 130 out of 1407 reviews
Rating 4 - Poor. 41 out of 1407 reviews
Rating 2 - Terrible. 20 out of 1407 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

neil

Travelled with group
Liked: Cleanliness, staff & service
A great place to stay if you are arriving late or have an early flight.
Stayed 1 night in Jan 2026

10/10 Excellent

John and Cindy

Travelled with group
Liked: Cleanliness
The accommodations were excellent for a layover at the airport. Great convenience. Nice rooms, though economical in size as you would expect. Big breakfast buffet. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient and don’t have to get out of the airport
Stayed 1 night in Jan 2026

2/10 Terrible

Jeff

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Tiny beds. Room not as big as mentioned.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great choice to stay here to break up our transit! Absolutely would plan on staying here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Ay ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room except the hair dryer is dirty.
Stayed 1 night in Jan 2026

10/10 Excellent

Roanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for your late night arrival in Sapporo
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, makes it much easier if looking for an overnight transit stay. The rooms were much bigger than I thought it would be - which is fantastic as I could re-organise some of my snowboard bag before flying out.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward, Telluride

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations. And very convenient. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night at the airport
Stayed 1 night in Jan 2026

6/10 Okay

Wan I

Stayed 1 night in Jan 2026

8/10 Good

Teck Peng Kelvin, Singapore

Travelled with family
Liked: Cleanliness, staff & service
a convenient place to stay for early flight tomorrow
Stayed 1 night in Dec 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Dec 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!! And great breakfast
Stayed 1 night in Dec 2025

8/10 Good

Ks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; helpful staff
Stayed 1 night in Dec 2025

8/10 Good

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Can’t beat the location when wanting to catch a flight. Clean and modern facilities. Friendly staff. Just the heating was overpowering. There wasn’t a way to turn the heating down. Other than that it was a great stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Better signage to find it
Stayed 1 night in Dec 2025

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Spotless. 3 beds as required. Room was clean. Didn't get a chance to use the onsen. Breakfast was included and has a great selection of food. Also really convenient as it's in the domestic terminal and ready to get to jr
Stayed 1 night in Dec 2025

8/10 Good

ENG KOON COLIN

Stayed 1 night in Dec 2025

10/10 Excellent

Micah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for a stay by the airport. The train is connected to the Airport hotel and flight terminal. This makes it easy for a last night city dinner and making an early flight.
Stayed 1 night in Dec 2025

8/10 Good

Rachel

For us it was a place that served our
Stayed 3 nights in Dec 2025

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, amenities
Theroom was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

TINGYAO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and clean room. awesome breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Ilya

Stayed 1 night in Dec 2025