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Chalet Ivy Jozankei

3.5 star property
3.5-star spa ryokan near Jozankei Hot Spring

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Photo gallery for Chalet Ivy Jozankei

Premium Suite, 2 Bedrooms
Deluxe Suite
Deluxe Corner Suite
Lobby
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Shrine
    ‪2 min walk‬
  • Place, Jozankei Hot Spring
    ‪5 min walk‬
  • Airport, Sapporo (CTS-New Chitose)

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite

Corner Suite

  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Suite

Deluxe Corner Suite

Deluxe Corner Suite

  • River view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

  • River view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

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Exterior

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About the area

Sapporo

Jozankei stay.Within a 10-minute walk of this Jozankei ryokan, you'll find Jozankei Hot Spring and Jozankei Shrine. Also, Jozankei Futami Park is within half a mile (1 km) and Shikotsu-Toya National Park is within 2 miles (3 km).

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jozankei Shrine - 2 min walk - 0.2 km
  • Jozankei Hot Spring - 5 min walk - 0.4 km
  • Jozankei Futami Park - 8 min walk - 0.7 km
  • Odori Park - 29 min drive - 29.0 km

Getting around

  • Soen Station - 24 min drive
  • Sapporo Okadama Airport (OKD) - 70 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬9 min walk
  • ‪山岡家 - ‬9 min drive
  • ‪J・glacée - ‬6 min walk
  • ‪エクスクラメーションベーカリー - ‬13 min walk
  • ‪だむみえーる - ‬8 min drive

About this property

Chalet Ivy Jozankei

3.5-star spa ryokan near Jozankei Hot Spring
Chalet Ivy Jozankei offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour fitness center, spa services, and a garden are also featured at Chalet Ivy Jozankei. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo ryokan.

  • 26 guestrooms or units
  • Breakfast available (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Chalet Ivy Jozankei offers 26 air-conditioned accommodations with free minibar items and safes. 49-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Nikur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours. There are hot springs on site.

Similar properties

Lobby
Jozankei Yurakusoan
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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 119 reviews
The price is CA $466
CA $518 total
Apr 8 - Apr 9
Jozankei Yurakusoan

Property amenities

Family friendly

  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovation work will be carried out at the restaurant entrance on the 3rd floor from April 21-26, 2026 from 11 AM-3 PM. All hotel services will continue as normal, but construction noise may be heard during the above period and times.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Chalet Ivy Jozankei Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 96 reviews
Rating 8 - Good. 5 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuet Teng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Top notch! Will return. Amazing room, amazing service.
Lobby
Fireplace
Stayed 1 night in Dec 2025

10/10 Excellent

JIARAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been to many onsen property and this is top tier in Hokkaido.
Stayed 1 night in Dec 2025

10/10 Excellent

Ka Yee, Flushing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here and will definitely consider coming back if we return to Hokkaido!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.
Stayed 1 night in Nov 2025

10/10 Excellent

Chin-chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

HAE YEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Darrel, Trinidad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Stayed 3 nights in Apr 2025

10/10 Excellent

Denny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Stayed 3 nights in Mar 2025

10/10 Excellent

GLOBAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Seryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Monrovia

Stayed 3 nights in Oct 2024

10/10 Excellent

Jia Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Weihua, Fort Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service ,food, onset, …,everything perfect
Stayed 1 night in Oct 2024

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

CHING TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

may

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

YEONHEE

Stayed 1 night in Jan 2024

10/10 Excellent

Keon Bok

Stayed 2 nights in Jan 2024

10/10 Excellent

gopi bhagu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Stayed 2 nights in Jan 2024