Granbell Hotel Otaru

3.0 star property
3-star hotel near Otaru Canal

Choose dates to view prices

Photo gallery for Granbell Hotel Otaru

Bar (on property)
Bar (on property)
Restaurant
Sauna
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Twin Room - Non-Smoking

  • Sleeps 2

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

Double Room - Non-Smoking

  • Sleeps 2

Superior Double Room - Non-Smoking

  • Sleeps 2

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Accessible Room - Non-Smoking

  • Sleeps 2

Corner Suite - Non-Smoking

  • Sleeps 4

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About the area

Otaru

In Otaru .With a stay at this Otaru hotel, you'll be steps from Stained Glass Museum and Otaru Art Village. Sakaimachi Street and Otaru Canal are also within half a mile (1 km).

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Suitengu - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 11 min walk - 0.9 km
  • Shin Nihonkai Ferry - 2 min drive - 1.4 km

Getting around

  • Otaru Station - 13 min walk
  • Inaho Station - 19 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk

About this property

Granbell Hotel Otaru

3-star hotel near Otaru Canal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A rooftop terrace, a vending machine, and laundry facilities are also featured at Granbell Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

  • 159 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Granbell Hotel Otaru offers 159 air-conditioned accommodations with hair dryers. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator (43 inch wide door)

Room amenities

Entertainment

  • Smart speaker

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

10/10 Excellent

yu wen

Liked: Cleanliness, staff & service, amenities
櫃檯服務親切,客房有設計感 ,光線充足 ,空調舒適 ,泡湯池和頂樓咖啡酒吧氣氛好。早餐餐點好吃有質感
房間內部
頂樓酒吧俯瞰
咖啡酒吧座位區
Stayed 1 night in Dec 2025

10/10 Excellent

ShinJae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
Stayed 2 nights in Dec 2025

10/10 Excellent

TATSUHIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Haduki

Stayed 1 night in Aug 2025

8/10 Good

Kai Man

Stayed 1 night in Nov 2025

10/10 Excellent

hatuki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。 また利用したいです。
Stayed 2 nights in Nov 2025

10/10 Excellent

Mijeong

Stayed 1 night in Nov 2025

10/10 Excellent

SHENG WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025

8/10 Good

siu ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久,大堂擺放行李車,影響觀感,房間裝修非常好👍,可惜只有暖氣,對於外地人不一定能習慣,太焗了,窗應該不能開,我只有關掉才可以睡,早餐也不錯,很多款式選擇
頂樓餐廳酒吧環境舒適,夜景好舒服
Stayed 1 night in Nov 2025

10/10 Excellent

Tomoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした! 同じ最上階にあるBARからの見晴らしが最高でした!
Stayed 2 nights in Nov 2025

8/10 Good

Hiroaki

Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Stayed 1 night in Nov 2025

10/10 Excellent

Dajeong

Stayed 1 night in Oct 2025

10/10 Excellent

iku

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
Stayed 1 night in Nov 2025

6/10 Okay

??

Stayed 1 night in Nov 2025

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
よかったです!
Stayed 1 night in Nov 2025

10/10 Excellent

Chun wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉可以提供毛巾好更好。
Stayed 2 nights in Oct 2025

8/10 Good

joonhee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친철 청결 모두 만족합니다.
Stayed 2 nights in Oct 2025

8/10 Good

kiyotaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大浴場があって快適でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Miku

Stayed 1 night in Oct 2025

10/10 Excellent

Moe

Liked: Cleanliness, amenities, property conditions & facilities
お部屋がホテル!!という感じじゃなくて自室っぽい雰囲気が好きだった
Stayed 2 nights in Oct 2025

10/10 Excellent

keiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025