HĂŽtel prĂšs de Casinos Kewadin Ă Sault-Sainte-Marie
Comfort Inn offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Free self parking is available.
Comfortable beds and clean rooms, but the staff was horrible. Had several guests staying in different rooms we knew who had to repeatedly replace their key card during their 2 night stay. Weâve never had a problem with key cards or had to replace them. Every time weâd go down to the front desk the woman there would state âsomeone must have keyed the cards wrongâ, then denied it was her (even though it was). When checking in 5 minutes early we were told our room was still dirty, which we understood. Came back later and had to wait behind a couple who were looking for a hotel room. 15 minutes of the front desk person calling various hotels in the area while I waited and another person behind me. Then the phone rang and she answered that. I was finally checked in and given no directions on where to find my room and was simply told she apologized for the wait and was âjust trying to help someoneâ. I understand helping someone, but the people trying to find a place to stay both had phones in their hands and helping them after your guests would have been the more appropriate option. The breakfast was inedible and nearly empty an hour after opening. No one filing utensils or coffee. I came back an hour later with the rest of my family and it was even worse. The pool was murky and the odor of chlorine was uncomfortably strong. We would never stay here again.
Close to highway interchange. Clean facility and was greeted immediately by the on duty manager. Check in process was fast and efficient. Room was clean and well equipped. Would stay here again and recommend to others.
Got to hotel and checked in with no problem. Went out and came back and trouble began with door lock not working. So they said they would switch us to another room. The room they tried to give us was a double queen ( not a king that we had). The room SMELLED like must and mildew and i couldn't spend five minutes that room because of my asthma. They then switched us to another room . Right next to the pool ( which wouldn't have been bad ) but there was one group of people who were i the pool from around noon u til the pool closed that day. They were loud (screaming and yelling) and playing loud music all day long. And when we asked about some kind of compensation they said they could only give us some reward points because we had booked thru Expedis.! Now come on ! Doesn't the hotel have some say as to what goes on at their hotel? Not sure i will ever use Expdia or Comfort Inn again. What good does it do to use a web site like Expedia when something happens nothing is done!
First off, we stayed in 232. There was many things with the room that showed it was run down. First the door look like someone tried breaking into and then it was repaired and did not look like it was not done very well. The curtains look torn and barely closed all the way. The tub would not close so it could be filled for a bath. The fridge door was hard to open. This was not worth the money spent for the room.
It is fairly clean, the room did have a damp smell to it which went away after we open the window. All in all ok for the price and lack of choices in the area.