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Comfort Hotel Sendai West

3.0 star property
3-star hotel in Downtown Sendai

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Photo gallery for Comfort Hotel Sendai West

Property amenity
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Property amenity
Standard Twin Room, 2 Single Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Place, Asaichi Morning Market
    ‪2 min walk‬
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪14 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Sendai

City center stay.With a stay at this Downtown Sendai hotel, you'll be steps from Asaichi Morning Market and Sendai Ginza Street. Aoba-dori Avenue and Sendai City Tourist Information Center are also within half a mile (1 km).

What's nearby

  • Asaichi Morning Market - 2 min walk - 0.2 km
  • Sendai Ginza Street - 3 min walk - 0.3 km
  • Sendai City Tourist Information Center - 3 min walk - 0.3 km
  • Nishikicho Park - 8 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 1.2 km

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪そばの神田 東一屋 南町通り店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪味の牛たん 喜助 - ‬1 min walk
  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪CRAFT BEER MARKET 仙台駅前店 - ‬1 min walk

About this property

Comfort Hotel Sendai West

3-star hotel in Downtown Sendai
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Sendai West. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

  • 1 building
  • 202 guestrooms or units
  • 11 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
Comfort Hotel Sendai West offers 202 accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Sendai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Dining
Comfort Hotel Sendai East
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, 241 reviews
The price is CA $60
CA $66 total
Jan 4 - Jan 5
Comfort Hotel Sendai East

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1530 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, Merpay, and LINE Pay. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Comfort Hotel Sendai West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 355 reviews
Rating 8 - Good. 136 out of 355 reviews
Rating 6 - Okay. 49 out of 355 reviews
Rating 4 - Poor. 16 out of 355 reviews
Rating 2 - Terrible. 3 out of 355 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chiemi

Travelled with partner
Liked: Amenities
Great location. A few minutes walk from the station and everything is near by
Stayed 1 night in Sep 2025

10/10 Excellent

Oi Ming, La Canada

Stayed 1 night in Apr 2025

10/10 Excellent

Chihhao

Stayed 2 nights in Mar 2025

8/10 Good

Gaku, Yokohama-shi

Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024

8/10 Good

Kwong Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Lay

Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chookiat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

10/10 Excellent

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅前から近くて、便利
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas, Point Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wanna come back!

Good Service, Good People, Good Location and Reasonable. ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。 朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった！ またぜひ利用させていただきたいです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Ai

Stayed 1 night in Dec 2023

6/10 Okay

SHUN

Stayed 1 night in Nov 2023

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

8/10 Good

Yuk Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店近仙台火車站及地鐵站，交通方便，酒店對面有租車公司，方便租車自駕遊人士。另外周邊有很多商場及餐廳，揾食方便。但房間洗手間燈光較暗，若能改善，則更為理想。
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

10/10 Excellent

marilyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023