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Hotel Metropolitan Sendai East

4.0 star property
4-star hotel in Downtown Sendai, connected to a shopping center

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Photo gallery for Hotel Metropolitan Sendai East

Relax in the hotel lobby's spacious seating area with city views and geometric ceiling design.
Relax in a stylish room with two beds, a sofa, and a flat-screen TV.
Stylish hotel building with a prominent vertical design, featuring multiple floors and a ground-level entrance.
Relax in a spacious room with a large bed, sofa, and city views.
Experience the vibrant atmosphere of Forest Kitchen with its modern design and inviting bar area.

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Sendai Anpanman Children's Museum & Mall
    ‪6 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Rakuten Mobile Park Miyagi
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Wide Single Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(74 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Sendai

Downtown Sendai stay.Within a 10-minute walk of this Downtown Sendai hotel, you'll find Aoba-dori Avenue and AER Observation Terrace. Sendai Anpanman Children's Museum & Mall and Asaichi Morning Market are also within half a mile (1 km).

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 6 min walk - 0.6 km
  • Tohoku Gakuin University Tsuchitoi Campus - 19 min walk - 1.6 km
  • Rakuten Mobile Park Miyagi - 2 min drive - 1.7 km
  • Tokyo Electron Hall Miyagi - 3 min drive - 2.4 km
  • Sendai International Center - 4 min drive - 3.0 km

Getting around

  • Sendai Station - 1 min walk
  • Itsutsu-Bashi Station - 12 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪大衆食堂半田屋東口BiVi店 - ‬2 min walk
  • ‪吉野家 - ‬3 min walk
  • ‪牛タン焼専門店司 東口ダイワロイネットホテル店 - ‬2 min walk
  • ‪HUMMING MEAL MARKET - ‬5 min walk
  • ‪Tully's Coffee commu city - ‬2 min walk

About this property

Hotel Metropolitan Sendai East

4-star hotel in Downtown Sendai, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 15 levels
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Metropolitan Sendai East offers 282 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Japanese

Similar properties

Relax in a spacious living area with a large flat-screen TV, comfortable seating, and a dining table.

Hotel Metropolitan Sendai

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $140
CA $180 total
Sep 2 - Sep 3
Hotel Metropolitan Sendai

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1005 reviews
Rating 8 - Good. 208 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Tak Yung

Environmental protection or cost saving?

Hotel location is good as it links to JR station. For the room cleaning, it has default you don't need it unless you press the room cleaning button the night before. I ended up forgot to press the button and when I returned to the room, no one tidy up the room, no water with trash staying there. While I also stayed in the same chain hotel in Akita, the way they did it is far more better. They assume you'll need room cleaning unless you told them you don't. Hope the Sendai East hotel can rethink this so called "environmental protection policy" and improve their services.
Stayed 3 nights in Apr 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melody

Stayed 1 night in Apr 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, fashionable design,friendly and helpful staff, super convenient.

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!
Stayed 1 night in Apr 2025

8/10 Good

Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At station
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Keita

Stayed 1 night in Mar 2025

10/10 Excellent

Yunpeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located very close to the station. Convenient!
Stayed 1 night in Feb 2025

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Boon Thong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, JR station just next door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

MIN SEOK

Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Metropolitan East Sendai. Elegant, modern, and comfortable. Fair-size room, comfortable bed, luxury bath facility in the room. Directly connected to Sapporo's main station, which is a large shopping and eating mall, with highrise department stores and offices all around. My only complaint is the lack of towels - only one bath towel and one face towel, if you are staying by yourself. Adequate until one gets wet and you need a dry towel and have to call the front desk. (This is done under the guise of "ecology" - "greenwashing" is more likely, in my opinion!)
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Eat, sleep , dining, shopping, transportation starts from here . Delighted
Stayed 3 nights in Feb 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Shinkansen gate. Very efficient flow at check in. Room small, but shower and tub fabulous.
Stayed 3 nights in Feb 2025

10/10 Excellent

Minjoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Vivian

Stayed 1 night in Dec 2024

8/10 Good

Tjoen Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Chandra, Hacienda Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely convenient being connected to Sendai JR station. Like other major stations in Japan there is a plethora (thanks 3 amigos) of shopping areas. This includes S-PAL, Yodobashi Camera, and PARCO. That's not even including the shopping streets such as Clis road which are just a short walk away. Everything you expect to eat is around including specialties such as Gyutan and zunda. Ramen, tonkatsu, gyudon, udon, pasta, pizza, steak, hamburgers, bento, and anything else you could ever ask for is within walking distance. Despite being located amongst all the action, the hotel room is incredibly peaceful. Barely any of the station and street noise makes it into the room and there's a beautiful full length window that looks out over the east side of the station (we may have just been lucky in getting an east viewing room). From there you can watch passively as taxis line up in a synchronized performance all with practiced precision and uniformity. We even got front row seats to a live performance 2 singers were having right outside the station a few nights in a row (this was the only time you could really hear something). Yamato transport is conveniently within the train station so you can send your luggage in advance to your next destination. That way you can jump onto the shinkansen worry free. Just be aware that anything going to Narita/Haneda airport needs to be dropped off 2 days prior to your flight! 10/10 would recommend! Love this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tristrem

Stayed 2 nights in Nov 2024