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Hotel Metropolitan Sendai East

4.0 star property
4-star hotel in Downtown Sendai, connected to a shopping center

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Photo gallery for Hotel Metropolitan Sendai East

Breakfast, lunch, dinner served; Fusion cuisine
Premier Suite, Non Smoking (East)
Premium bedding, in-room safe, blackout drapes, soundproofing
Breakfast, lunch, dinner served; Fusion cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Place, Aoba-dori Avenue
    ‪4 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪6 min walk‬
  • Place, Asaichi Morning Market
    ‪8 min walk‬
  • Airport, Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Wide Single Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(80 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East)

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Compact Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Compact Twin

  • Sleeps 2

View all photos for Grand Deluxe Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Grand Deluxe Twin

  • Sleeps 2

View all photos for Superior Double

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double

  • Sleeps 2

View all photos for Superior Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin

  • Sleeps 3

View all photos for Premier King

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier King

  • Sleeps 2

View all photos for Universal Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Universal Twin

  • Sleeps 3

View all photos for Premier Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Suite

  • Sleeps 2

View all photos for Wide Single

Premium bedding, in-room safe, blackout drapes, soundproofing

Wide Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Twin

  • Sleeps 2

View all photos for PREMIER TWIN（TRIPLE)

Premium bedding, in-room safe, blackout drapes, soundproofing

PREMIER TWIN（TRIPLE)

  • Sleeps 3

View all photos for PREMIER TWIN（FOURTH)

Premium bedding, in-room safe, blackout drapes, soundproofing

PREMIER TWIN（FOURTH)

  • Sleeps 4

About the area

Sendai

Downtown Sendai stay.Within a 10-minute walk of this Downtown Sendai hotel, you'll find Aoba-dori Avenue and AER Observation Terrace. Sendai Anpanman Children's Museum & Mall and Asaichi Morning Market are also within half a mile (1 km).

What's nearby

  • Aoba-dori Avenue - 4 min walk - 0.4 km
  • Sendai Anpanman Children's Museum & Mall - 6 min walk - 0.6 km
  • Asaichi Morning Market - 8 min walk - 0.7 km
  • Sendai Sunplaza Hall - 13 min walk - 1.2 km
  • Tohoku Gakuin University Tsuchitoi Campus - 19 min walk - 1.6 km

Getting around

  • Sendai Station - 1 min walk
  • Itsutsu-Bashi Station - 12 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪Humming Meal Market - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪牛タン焼専門店 司 - ‬2 min walk
  • ‪だし茶漬け えん エスパル仙台店 - ‬3 min walk

About this property

Hotel Metropolitan Sendai East

4-star hotel in Downtown Sendai, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 15 levels
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Metropolitan Sendai East offers 282 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Royal Suite, Non Smoking (Main Building)
Hotel Metropolitan Sendai
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $126
CA $164 total
Dec 16 - Dec 17
Hotel Metropolitan Sendai

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ko-Hui, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow wow. love the new interiors, plumbing and electrical fixtures, just too many to mention and you gotta come and experience it. There are USB-C plugs in the room. Check-in was convenient and friendly and very accommodating when we added a third person to the room on short notice. We will be revisiting it in the future for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Shahed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place cannot be more convenient than this. Everything within walking distance. Good food, shopping, transportation, etc. The place is clean and reasonably priced. Highly recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Barry

Stayed 1 night in Jul 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location. 1 min walk from JR Shinkansen exit. Close to many restaurants and shopping.
Stayed 2 nights in Jul 2025

8/10 Good

Chyongyng

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is connected to the station. Facilities are well maintained, lounge is convenient for a nice cuppa of coffee. However, the hotel is more for business traveller and for short stay, there is no coin laundry facility thus it’s a bit inconvenient if needed self service laundry for family with kids.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay, friendly staff, polite and helpful. Welcoming. Close by to everyday needs. Spacious room, bathroom, and brilliant bed and space, an amazing experience overall. Recommend to anyone wanting to stay here. Stellar Hotel 100000/10 loved it! ❤️
Stayed 1 night in May 2025

10/10 Excellent

Frank

Stayed 1 night in Jun 2025

8/10 Good

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Travelled with family
Liked: Amenities, property conditions & facilities
Room is spacious, clean. Staff is very friendly and efficient. Breakfast buffet was good and very close to the train stations
Stayed 4 nights in May 2025

10/10 Excellent

Victor, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom were large. I appreciated the spacious closet. Attached to Sendai and a large shopping mall makes it one of the best Western-type hotels I have stayed in the 55 years I have been traveling to Japan. The staff was very helpful in helping us send our luggage to our Ueno hotel. Also, Sendai is a great Shinkansen Station to use for day trips to other places in the Tohoku region.
Stayed 4 nights in May 2025

8/10 Good

DOUGLAS, WAIPAHU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within train station and had many dining choices, easy to use the trains.
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its cleanliness, staff professionism, easy transportation, shopping.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tak Yung

Environmental protection or cost saving?

Hotel location is good as it links to JR station. For the room cleaning, it has default you don't need it unless you press the room cleaning button the night before. I ended up forgot to press the button and when I returned to the room, no one tidy up the room, no water with trash staying there. While I also stayed in the same chain hotel in Akita, the way they did it is far more better. They assume you'll need room cleaning unless you told them you don't. Hope the Sendai East hotel can rethink this so called "environmental protection policy" and improve their services.
Stayed 3 nights in Apr 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melody

Stayed 1 night in Apr 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, fashionable design,friendly and helpful staff, super convenient.

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!
Stayed 1 night in Apr 2025

8/10 Good

Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At station
Stayed 6 nights in Mar 2025