As a guest of Botoum Hotel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Botoum Hotel also features a garden, concierge services, and laundry facilities. Self parking is free.
I really thought that the staff was super friendly and I felt safe. The WiFi was great but I have to be honest. The hotel did not look like the pictures and maybe itâs because Iâm a foreigner but Iâll never get used to a bathroom that doubles as a shower where EVERYTHING gets wet when you take a shower, and I mean everything, so youâre walking in water for the rest of the day whenever you need to use the toilet or wash your hands. No hot water and no toilet paper.
The customer service needs to be more considerate!
It is a nice hotel.
Staff are a bit business- like and not very caring! My friend who shared the room with me ( nearly 70 years old) was asked to wait in the outdoor foyer area (40 degree day) until I arrived- because the booking was in my name! She waited outside more than 1hour!!
This matter could have been resolved very easily by doing an ID CHECK on me!
The staff needed to show more human kindness- which they failed to do! It was transactional service!
Simple easy lodging, traditional khmer atmosphere with surrounding areas worth a visit for a day or two , i would recommend for a visit if traveling from thailand through to siem reap/ phnom phen.
Sisophon is a great place to visit ancient ruins that you can really explore without the crowds that you see at Angkor Wat. The hotel was ok but the greeting at the reception is a bit aggressive and her prices for a taxi to the ruins and laundry is more expensive than other touristy places. However, you don't need to spend more than 1 or 2 nights there.
There's not a huge choice in Serey Sophorn so we were pleased to find the Botoum, check in was pretty functional, and we never worked out whether there was any in hotel dining, but the room was very clean and comfortable, as are the common areas. The cleaning staff were very friendly and happy, which I think shows in the general appearance.
Es war ein angenehmer Aufenthalt in einer tollen Stadt. Vielen, vielen Dank fĂŒr den fantastischen Service! Das Personal half beim Organisieren einer Tour, beim Kauf einer SIM Karte oder auch beim Buchen des Busses zur Weiterreise.
Einziger kleiner Kritikpunkt: die Dusche war durchgehend kalt. Bei einem kleinen Guesthouse eher zu erwarten, bei einem Hotel dieser GröĂe sollte das nicht so sein.