Heart of Sevierville.You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Dolly Parton Statue are also within 2 miles (3 km).
What's nearby
Wilderness at the Smokies - 2 min drive - 1.8 km
Soaky Mountain Waterpark - 2 min drive - 2.1 km
Wild WaterDome - 2 min drive - 2.5 km
Sevierville Golf Club - 3 min drive - 2.1 km
Sevierville Convention Center - 3 min drive - 2.8 km
Getting around
McGhee Tyson Airport (TYS) - 47 min drive
Restaurants
McDonald's - 2 min drive
Freddy's Frozen Custard & Steakburgers - 4 min walk
Taco Bell - 3 min drive
Golden Corral - 12 min walk
Cracker Barrel - 4 min walk
About this property
SureStay Plus Hotel by Best Western Sevierville
Hotel near Wilderness at the Smokies in Sevierville
SureStay Plus Hotel by Best Western Sevierville offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Self parking is free.
This Sevierville hotel is smoke free.
80 guestrooms or units
3 levels
Coffee in lobby
Front desk (24 hours)
Elevator
No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Room amenities
Entertainment
TV with premium satellite channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
Swimming pool
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
We should mention
The seasonal pool will open in May and close in September.
Pool access available from 10:00 AM to 10:00 PM.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville
SureStay Plus Hotel by Best Western Sevierville Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was nice but you can hear EVERYTHING. We heard everything our neighbors were arguing about and their babies screaming and crying while they were yelling at each other. We got no sleep but it was crowded due to the cheer competition going on. Other then that everyone that worked there was super nice and it was clean.
Cary
Stayed 2 nights in Mar 2025
6/10 Okay
Karla
Travelled with family
Mar 17, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that it was walking distance to several restaurants. I liked that there wasn't carpet in the room. I didn’t like that when I raised the air/heating unit lid to turn on, it was very nasty. The room had a unpleasant smell after the unit ran. The bathroom had the shower rod replaced several times without fixing the holes in the wall. Poor maintenance. It's simple fix things that usually make a place look bad!
We have all stayed in rooms that only had one or two outlets. Always in places inconvenient. My room had nine. Four near the head of the bed. Three around the desk and two more around the bed.
I was near the end of the hall but my laptop still showed 97% for the wireless.
The room was very clean and the bathroom had more than enough towels and washcloths for my stay. The water got hot very quickly and the water pressure was unexpectedly high.
Breakfast was the standard fare for the area. Biscuits and gravy,scrambled eggs, sausages, waffles, and cold cereal. The 24 hour a day coffee was a nice touch.
Even though it is right on the parkway, the room as very quiet.
It was a very pleasent stay and I would stay there again.
wayne
Stayed 2 nights in Mar 2025
6/10 Okay
Brandon
Travelled with family and small children
Mar 16, 2025
Disliked: Property conditions & facilities
Staff didn't seem to care about being there. Half of the breakfast wasn't labeled. Couldn't find the milk for my kids cereal. Locks on the door where loose. Pieces of the furniture were coming apart. Floors were nasty.
When we got in to our first room everything was ok until me and my husband wanted to go take a shower so we could get ready for bed and the shower was messed up and wouldn't work and the water wouldn't drain. So my husband went down to the front desk and they gave us another room and we checked the shower and everything worked so we was ok until we both got done with our showers and was getting ready to lay down and go to sleep and thats when we found a cockroach in the bed so we took a picture of it and we packed up and went down and showed ghem the picture and said we would like a refund. So my husband drove a little ways down the road and we got us another hotle. All I can say you can do as much research and read the reviews and hope for the best but this time it wasnt a good experience for my husband and I.
The water was dripping in the tub. The baseboard moulding was coming off behind the toilet. There was a terrible smell in the hallways.
I have stayed at this hotel numerous times with no issues but the last few times the hotel isn’t as clean and maintenance issues seen.