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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business centre
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪2 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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CA $138 total
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About the area

Sevierville

Heart of Sevierville.You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Dolly Parton Statue are also within 2 miles (3 km).

What's nearby

  • Wilderness at the Smokies - 1 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Dolly Parton Statue - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Convention Center - 2 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Waffle House - ‬19 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies in Sevierville
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1014 reviews
Rating 8 - Good. 271 out of 1014 reviews
Rating 6 - Okay. 144 out of 1014 reviews
Rating 4 - Poor. 75 out of 1014 reviews
Rating 2 - Terrible. 61 out of 1014 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was kind, prompt and courteous. Elevator and hallway had an oder to them and hallway on 2nd floor to room had garbage/food waste scattered throughout. Could hear the guest above walking around their room, the child below screaming and the garbage truck outside emptying the dumpster at 430am. Secondary lock was broken off the door and you had to hold the drain plug up in order for the shower to drain. One small ice machine for the entire hotel, many cracked/broken tiles in front of the elevator and the bed frame to one bed squeaked upon every movement.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy, Altamont

Stayed 1 night in Aug 2025

10/10 Excellent

Jose F

Stayed 1 night in Aug 2025

10/10 Excellent

Javon

Stayed 2 nights in Aug 2025

8/10 Good

Page

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that it was affordable. Not a bad place. Other than the gentleman who was there twice during our stay seemed irritated because we mentioned that a person spilled his coffee in the elevator then the last day he was at the desk and we mentioned that the elevator wasn’t working. Other than that the other workers were very polite especially the gentleman who worked the breakfast. We enjoyed the food not to bad especially for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot and it’s always nice and clean. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Aug 2025

10/10 Excellent

Dequentin

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Missy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

fermin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly people
Stayed 1 night in Aug 2025

6/10 Okay

Elaine

Disliked: Cleanliness, property conditions & facilities
It was a cheap place, so my expectations weren't high. It was alright, but definitely not the cleanest place. Property itself seemed run down. The breakfast wasn't great either.
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Stayed 1 night in Aug 2025

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect after the long drive
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Balvino

Stayed 1 night in Aug 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service

Needs a deep cleaning

The whole place needs a good deep clean. Had ants in room 112 at a/c unit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Abdelrahman

Liked: Cleanliness, staff & service, amenities
The place was very clean and the breakfast was decent. However, the AC was so loud every time it kicked on that I didn't sleep well.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

4/10 Poor

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025