See all properties

HeartSong Lodge & Resort

3.5 star property
Family-friendly 3.5-star hotel near Dollywood's Splash Country

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Exterior detail
Front of property
Lobby sitting area
Lobby sitting area
Children's activities

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

You may also like

Ad
Terrace/patio

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Downtown Pigeon Forge
  • Pool
  • Waterslide
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $119
CA $133 total
includes taxes & fees
Jan 6 - Jan 7, 2026
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

About the area

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 miles (10 km).

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.8 km
  • Goldrush Stables - 14 min walk - 1.2 km
  • Rocky Top Mountain Coaster - 4 min drive - 2.7 km
  • Parrot Mountain and Gardens - 5 min drive - 3.7 km
  • Dollywood - 6 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Reds Drive-In Diner - ‬8 min drive

About this property

HeartSong Lodge & Resort

Family-friendly 3.5-star hotel near Dollywood's Splash Country
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's club, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2023
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Dollywood's DreamMore Resort
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 1,001 reviews
The price is CA $274
CA $307 total
includes taxes & fees
Jan 5 - Jan 6, 2026
Dollywood's DreamMore Resort

Property amenities

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 282 out of 319 reviews
Rating 8 - Good. 23 out of 319 reviews
Rating 6 - Okay. 10 out of 319 reviews
Rating 4 - Poor. 1 out of 319 reviews
Rating 2 - Terrible. 3 out of 319 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walls are so thin I heard the guy in the next room blowing his nose. Those above me were loud. The bed was horrible, Hard and lumpy. The first night we ate at the restaurant and the food was served cold and the prime rib was 1/2 fat. It’s a beautiful hotel and I was looking forward to my stay sooo much. The staff are nice but you can’t fix walls
Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
We liked the ease of the trolley shuttle to and from the theme park. The resort has a real family feel, with something for all ages to enjoy. We hope to return one day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Such a great place to stay with kids!
Stayed 3 nights in Sep 2025

6/10 Okay

Cory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place. Loved the hotel in general but the bed was extremely hard not a good sleep & it was loud outside our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of summer trip

If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
Stayed 2 nights in Aug 2025

10/10 Excellent

Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true resort property, but without a bunch of resort fees or even parking fees tacked on. The upfront price is what you pay. Definitely worth a stay even if you are not going to the Dollywood park, but the added park benefits make it worth a visit even if you hadn’t planned on it.
Stayed 1 night in Aug 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and overall service. Transportation to the parks, golden hour and time savers are nice perks. I would definitely recommend and we will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
My favorite view, relaxing by the pool!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place js beautiful, clean, quiet, and fun! The food was great and the pool was so relaxing!
Stayed 1 night in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so beautiful and the pool looks like a tropical island. Very Elegant yet it has the mountain feeling.
Stayed 3 nights in May 2025

10/10 Excellent

LYNETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Teresa, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and kind staff. Pools are fabulous. Well appointed with a very kind staff. Comfy bed, lots of towels and wash clothes. The room looked new. Very clean and comfortable. Highly recommend!! Good Job Dolly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely resort. All the little details in the decor of the room was appreciated. The outside space was stunning. I loved the firepit 10/10. It was fun to see Dolly's vision. It was a beautiful place.
Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Amenities
Loved the live music!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable place to stay
Stayed 3 nights in Aug 2025