Ratings based on 4 Guest Reviews
Hear it directly from our travellers
2.5 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Cantonments
Posted Dec. 31, 2023 on Expedia
This is 2 or 3 stars hotel, far from 5 star. No amenities in the room, shampoo, body soap and conditioner bottles empty. Parking guards, belle boy & reception staff were trained but, restaurants servants were extremely unkind and no hospitality. Our son with high fever and not been able to take breakfast at restaurants so we wanted to bring him at least some fruits. Servants didn’t want to allow us and wanted to verify if we don’t steal fruits? We wanted to ask to their manager who did no show. A part from receptionist, they don’t manage well languages.
Comment from Hotel Management
Jan. 4, 2024 by Ben Zid Nizar, Hotel Management
Dear Antoine, Thank you for taking the time to tell us about your experience at the Radisson SFAX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,
by A traveller
Super quality-price ratio
Posted Nov. 6, 2023 on HotelsThe stay at the hotel was very positive, as the staff was very helpful and friendly. We gave the hotel a high rating because of the quality-price ratio.
Comment from Hotel Management
Dec. 4, 2023 by Ben Zid Nizar, Hotel Management
Dear MARTINA, We Very much appreciate your comments regarding your stay at the RADISSON SFAX. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
by A traveller
Posted Jul. 24, 2023 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Ben Zid Nizar, Hotel Management
Dear Martina, Thank you for taking the time to tell us about your experience at the Radisson Sfax. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely
by A traveller
Posted Jul. 17, 2023 on Hotels
Comment from Hotel Management
Jul. 17, 2023 by 5, Hotel Management
Bonjour Monsieur Louise,Pouvez vous nous parler de votre expérience SVP.Merci.
