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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property
4.5-star luxury aparthotel near Xintiandi Style Shopping Centre

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Premium bedding, down comforters, in-room safe, individually decorated
Lobby
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room)

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 6

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2

View all photos for 1-Bedroom Premier With View (Others)

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier With View (Others)

  • Sleeps 2

View all photos for Guestroom

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom

  • Sleeps 2

View all photos for Deluxe Executive Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2

View all photos for Suite - 3-Room (Top Floor)

Lobby

Suite - 3-Room (Top Floor)

  • Sleeps 6

View all photos for Studio Executive Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

Studio Executive Twin Beds

  • Sleeps 2

View all photos for Two Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2

View all photos for Executive Suite - 1-Room

Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2

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About the area

Shanghai

Central Shanghai getaway .Within a 10-minute walk of this Downtown Shanghai aparthotel, you'll find Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 miles (3 km).
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Huai Hai Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 8 min walk - 0.7 km
  • Xintiandi Style Shopping Centre - 8 min walk - 0.7 km
  • Nanjing Road Shopping District - 18 min walk - 1.5 km

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 41 min drive

Restaurants

  • ‪L​a C​h​o​u​c​h​o​u​t​e老叔叔西厨小酒馆 - ‬1 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk
  • ‪Lokal by Wagas - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

4.5-star luxury aparthotel near Xintiandi Style Shopping Centre
As a guest of Ascott Huai Hai Road Shanghai, you'll find an indoor pool, an outdoor tennis court, a 24-hour health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The luxury Ascott Huai Hai Road Shanghai also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4.5-star Shanghai aparthotel is smoke free.

  • 308 guestrooms or units
  • 38 levels
  • Meeting rooms
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car rental
  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Huai Hai Road Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 567 reviews
Rating 8 - Good. 191 out of 567 reviews
Rating 6 - Okay. 65 out of 567 reviews
Rating 4 - Poor. 40 out of 567 reviews
Rating 2 - Terrible. 21 out of 567 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yanhua

Stayed 1 night in Dec 2025

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, room comfort
Unorganized. Rooms were not ready till 7pm. And 1 of tge 2 room was wrong with a king bed instead of 2 twins as booked. Room/interior hotel was old and outdated. Carpet was not vacuum during room service.
Stayed 6 nights in Dec 2025

2/10 Terrible

Alice

Disliked: Cleanliness
We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Stayed 5 nights in Dec 2025

6/10 Okay

CheungHei, North Point

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2025

8/10 Good

Mark

Stayed 8 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness
Good staff
Stayed 12 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Location is great.
Stayed 5 nights in Sep 2025

10/10 Excellent

June, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025

6/10 Okay

Tin Man Candy

Business traveller
Stayed 1 night in Aug 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness

SOP item in the room with consistency

Room for improvement on services rather than lip services with better SOP in placed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025

2/10 Terrible

Shih Yung

Business traveller
Disliked: Cleanliness, room comfort
terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

2/10 Terrible

richard

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Bao Ru

Disliked: Cleanliness, room comfort

Worse r

Broken parts and unclearn areas with no response upon request.
Stayed 3 nights in May 2025

6/10 Okay

Jeffrey

Business traveller
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Maxine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Jargal

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chirag

Stayed 4 nights in Feb 2025