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The Langham, Shanghai, Xintiandi

5.0 star property
5-star luxury hotel near Xintiandi Style Shopping Centre, connected to a rail/subway station

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Photo gallery for The Langham, Shanghai, Xintiandi

3 restaurants, lunch, dinner served; Mediterranean cuisine
Property video
Exterior
Club One-Bedroom Suite
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No.99 Madang Road, Luwan District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪3 min walk‬
  • Place, People's Square
    ‪11 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪52 min drive‬

Room options

View all photos for Studio, Pool Access, City View

Studio, Pool Access, City View

Studio, Pool Access, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite

Club Junior Suite

Club Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club One-Bedroom Suite

Club One-Bedroom Suite

Club One-Bedroom Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive King

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive King

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Suite

Club Executive Suite

Club Executive Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Executive Twin

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive Twin

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe

View from property

Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite

Chairman Suite

  • City view
  • 345 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access, City View

Presidential Suite, Club Lounge Access, City View | Living room

Presidential Suite, Club Lounge Access, City View

  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premier King Room

Premier King Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Xintiandi View King Room

Premier Xintiandi View King Room

Premier Xintiandi View King Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

City center stay.With a stay at this Downtown Shanghai hotel, you'll be within half a mile (1 km) of Xintiandi Style Shopping Centre and 2 miles (3 km) of Yu Garden. Also, The Bund is within 2 miles (3 km) and Oriental Pearl Tower is within 6 miles (10 km).

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Huai Hai Road Shopping District - 1 min walk - 0.2 km
  • Xintiandi Style Shopping Centre - 3 min walk - 0.3 km
  • People's Square - 11 min walk - 0.9 km
  • Shanghai Museum - 12 min walk - 1.1 km

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive

Restaurants

  • ‪IL TEATRO - ‬2 min walk
  • ‪陶陶居 - ‬1 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪The Peninsula Boutique & Cafe - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk

About this property

The Langham, Shanghai, Xintiandi

5-star luxury hotel near Xintiandi Style Shopping Centre, connected to a rail/subway station
The Langham, Shanghai, Xintiandi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Langham, Shanghai, Xintiandi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 28 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Langham, Shanghai, Xintiandi offers 355 accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 280 for adults and CNY 145 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Langham, Shanghai, Xintiandi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 291.5 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 280 for adults and CNY 145 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 291.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Langham Hotel Shanghai Xintiandi
Langham Shanghai Xintiandi
Langham Xintiandi Shanghai
Shanghai Xintiandi Langham
Langham Xintiandi Shanghai Hotel
The Langham Xintiandi Shanghai
Langham Shanghai Xintiandi Hotel
The Langham, Shanghai, Xintiandi Hotel
The Langham, Shanghai, Xintiandi Shanghai
The Langham, Shanghai, Xintiandi Hotel Shanghai

The Langham, Shanghai, Xintiandi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Shufan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked this hotel for our parents. Upon arrival, we were asked to pay the deposit via Alipay instead of a credit card. I find this surprising—how can a 5-star international hotel not accept credit cards for a deposit? If we use a credit card, there is no processing fee. If we are forced to use Alipay, we must pay a 3% international transaction fee. It feels inconsiderate refuse to offer alternative options for guests. We hope the management will reconsider this policy and provide more flexible options for future guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheng Fei

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

KHOA

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff friendliness on the executive lounge level was excellent. Hotel staffers kept the room clean twice a day. Impeccable service.
Stayed 2 nights in Nov 2025

8/10 Good

Shai

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness: The room was clean, spacious, and comfortable. The bathroom, while comfortable, was less clean - i found hairs of in the bathtub and old soap(?) splashes on the walls. Breakfast: while less of a variety than in other hotels, the quality was excellent: everything was fresh. Both the European style and the Asian style items were fresh and tasty. The lobby is quite nosy, and it's difficult to find a quiet spot. At the evening, they had live music, but didn't turn off completely the background music - the result was a bit cacophonic. The food, however, was good quality (even if the service was a bit slow).
Stayed 1 night in Oct 2025

10/10 Excellent

abdulaziz

Stayed 1 night in Nov 2025

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all nice
Stayed 2 nights in Oct 2025

10/10 Excellent

JIN LING

Great staff and room details
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaojun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jean Marc

Stayed 1 night in Oct 2025

10/10 Excellent

Jee Hee

Stayed 1 night in Oct 2025

10/10 Excellent

Lue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly and professional staff, quiet and spacious rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

JIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 10 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sabine

Travelled with family
Liked: Cleanliness
swimmingpool nice and well equiped
Stayed 1 night in Oct 2025

8/10 Good

Haoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the check in, the front desk girl gave us a room with “CBD view” as described. Turned out it’s the smallest corner unit with the view facing the adjacent hotel building. I mean the facility and service were all good, but please stop being sleek cmon. It’s not smart when you do this to your customers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Stayed 3 nights in Sep 2025

10/10 Excellent

Brittania

Stayed 2 nights in Sep 2025

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Erhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Sarju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Hidajat

Liked: Cleanliness, property conditions & facilities
Good location, plenty of stores and restaurants nearby. Good nightlife too.
Stayed 4 nights in Sep 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, not a single bad thing to say.

An amazing hotel. The room was perfect, (large, clean, correct temperature and great bed). All the staff were great and made our stay easy and enjoyable. Johnny Chan, I hope I got his surname correct, at reception took his time to make sure we booked the correct rooftop bar and that the timings fitted in with the show we were going to later. He even made sure about the traffic conditions and the whole evening went seamlessly in due to his help.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
goo
Stayed 1 night in Aug 2025