JAZ Neo Naama Bay

4.0 star property
Family-friendly 4-star resort near Naama Bay Beach

Choose dates to view prices

Photo gallery for JAZ Neo Naama Bay

Outdoor pool, pool umbrellas, sun loungers
Creator video
Reception
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Naama Bay, PO Box 312, Sharm El Sheikh, South Sinai Governorate
  • Place, Cleo Park
    ‪2 min walk‬
  • Place, Naama Bay
    ‪10 min walk‬
  • Place, Naama Bay Beach
    ‪19 min walk‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪23 min drive‬

Room options

Family Double Room, 1 Queen Bed, Garden View (Superior)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed

Standard Double Room, Garden View (Queen or Twin Beds)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Double Room, 1 Queen Bed, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Double Room, Garden View (Queen or Twin Beds)

  • Garden view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Double Room, Pool View (Superior, Queen or Twin Beds)

  • 38 sq m
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Beds

Family Double Room, 1 Queen Bed, Pool View

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Double Room, Pool View (Queen or Twin Beds)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room, Pool View (Queen or Twin Beds)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room, Bay View

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Bay View

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Suite, Bay View

  • Bay view
  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Sharm El Sheikh

Naama Bay stay.Within a 15-minute walk of this Naama Bay resort, you'll find Naama Bay and Cleo Park. Pedestrian Road Naama Bay and Ras Mohammed National Park are also within half a mile (1 km).

What's nearby

  • Cleo Park - 2 min walk - 0.2 km
  • Ras Mohammed National Park - 10 min walk - 0.9 km
  • Naama Bay - 10 min walk - 0.9 km
  • Naama Bay Beach - 19 min walk - 1.6 km
  • Hollywood Sharm El Sheikh - 6 min drive - 3.4 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 21 min drive

Restaurants

  • ‪El Masryeen Restaurant - ‬14 min walk
  • ‪The Blue Fountain - ‬13 min walk
  • ‪Beach Bar at Novotel Beach Sharm El Sheikh - ‬10 min walk
  • ‪The Lounge - ‬13 min walk
  • ‪Seagull Pub & Restaurant - ‬15 min walk

About this property

JAZ Neo Naama Bay

Family-friendly 4-star resort near Naama Bay Beach
Some rates at JAZ Neo Naama Bay are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

JAZ Neo Naama Bay offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at the family-friendly JAZ Neo Naama Bay. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sharm El Sheikh resort.

  • 195 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
JAZ Neo Naama Bay offers 195 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
All guests, including children, are required to present a valid passport or birth certificate at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group).

This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Sol Y Mar Naama Bay All Inclusive Sharm el Sheikh
Sol Y Mar Naama Bay All Inclusive
Sol Y Mar Naama Bay Sharm el Sheikh
Sol Y Mar Naama Bay
Sol Y Mar Naama Bay Hotel Sharm el Sheikh
Sol Y Mar Naama Bay Hotel
Solymar Naama Bay Resort Sharm el Sheikh
Solymar Naama Bay Resort
Solymar Naama Bay Sharm el Sheikh
Solymar Naama Bay
JAZ Neo Naama Bay Resort
JAZ Neo Naama Bay Sharm El Sheikh
JAZ Neo Naama Bay Resort Sharm El Sheikh

Frequently asked questions

How close is JAZ Neo Naama Bay to the airport?

JAZ Neo Naama Bay is 8.2 mi (21-min drive) away from the Sharm El-Sheikh Intl. Airport (SSH) airport, the closest popular airport to the property.

How much does it cost to stay at JAZ Neo Naama Bay?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at JAZ Neo Naama Bay on Jun 12, 2026 start from CA $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JAZ Neo Naama Bay have an airport shuttle?

JAZ Neo Naama Bay offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of EUR 20 per person.

How close is JAZ Neo Naama Bay to the beach?

This resort is 3.3 mi (13-min drive) from Naama Bay Beach and 5.5 mi (16-min drive) from Terrazzina Beach. Don't forget your sunscreen!

Does JAZ Neo Naama Bay offer free breakfast?

JAZ Neo Naama Bay offers free buffet breakfast every day.

Is there a casino at JAZ Neo Naama Bay?

No, there is no casino at this resort, but Sinai Grand Casino (3-min drive) is nearby.

What time is check-in at JAZ Neo Naama Bay?

Check-in begins at 2:00 PM.

Is there free parking at JAZ Neo Naama Bay?

This resort offers free self parking.

Does JAZ Neo Naama Bay have a pool?

JAZ Neo Naama Bay features an outdoor pool and a children's pool.

Does JAZ Neo Naama Bay have a restaurant?

Yes, there is a restaurant on site.

Does JAZ Neo Naama Bay have a spa?

There are no spa services available at this resort.

How close is JAZ Neo Naama Bay to downtown Sharm El Sheikh?

JAZ Neo Naama Bay is 0.3 mi away from Sharm El Sheikh.

JAZ Neo Naama Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 136 reviews
Rating 8 - Good. 51 out of 136 reviews
Rating 6 - Okay. 16 out of 136 reviews
Rating 4 - Poor. 8 out of 136 reviews
Rating 2 - Terrible. 8 out of 136 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

annabel

Liked: Staff & service, amenities
No space at pool and room not very clean and old fashioned
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Francesca

Liked: Staff & service
Great resort in Naama bay!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good service and nice place.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

LATORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. The staff are very nice and helpful. The food in the restaurant was REALLY good and the rooms are clean.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place, staff are awesome , clean and reasonably easy to get to town. Only feedback I’d say is no hair dryer or iron in the room + we were given 2 single beds
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very friendly. It is great staff. They tried their best to make us happy. We really enjoyed it.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated for a relaxing holiday but close enough to the vibrant city centre. The staff are incredible and go over and above anything I’ve experienced before. Thoroughly enjoyed this trip despite sleazyjets best efforts to ruin it.
Stayed 10 nights in Apr 2023
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely. Rooms pretty basic - hot shower, TV and Aircon all there.Balcony views wonderful. Noise from aircons runnings and sometimes music around the pool and nearby hotel music into the night, did disturb my sleep over a number of nights. If you need internet, it's not good - ask the reception for help. Breakfast, lunch and dinner all in - and first class. Pool area (aside from non stop music) really lovely. Hotel surroundings absolutely lovely. Aside from very poor internet (if you need it) basic rooms and night music noise, I would recommend Solymar.
Stayed 7 nights in Nov 2022
Verified

2/10 Terrible

Jamil

Disliked: Cleanliness, property conditions & facilities
The rooms are old and outdated. The rooms aren't cleaned correctly and are dirty
Verified

8/10 Good

Pathama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights, Staff are extremely friendly and helpful. I felt very comfortable staying at the hotel. Breakfast buffet: lots of choice for cereals, breads, pastries, and my favourite is live cooking such as omelettes, fried eggs, pancakes to order. Dinner buffet: lots of choice for meats and vegetarian, live cooking Pasta for children. Staffs are working very hard to maintain garden and keep pool area clean. However, there are some areas that need to be improved: the bath room requires a renovation, in my room the shower tray is very small no space to move around, to get hot water for showering is to keep it running for a while before it get hot. Wi-Fi is very poor and only available at reception area. Hotel has a free minivan, every 1 hour from hotel to the beach & VV. you will require to get a voucher from receptionist for free desk chair on the beach. Hotel/Beach: 1st transfer is at 0830, the last one is at1430. Beach/Hotel: 1st transfer is at 0845-1445 and the last transfer is at 1630. Note that a minivan is base on first come first served basis can take max 12paxs 1 seat in front with the driver. Overall I did enjoy and felt safe staying at Solymar Naama Bay. Definitely will stay here again.
Stayed 5 nights in Jan 2023
Verified

2/10 Terrible

Yehia

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived around 6 pm but the room was not ready. The receptionist tried to bully me into going to dinner first to cover the fact that the room was not ready. When I asked why the room was not ready the manager came and offered a room upgrade. The upgraded room was lousy and I can not imagine what would the original room would be like. The next morning I wanted to go to the beach. I saw the listed shuttle schedule and I timed my self to catch the 9;30am shuttle. I got there a few minutes early and asked one of the employees if this is the shuttle going to beach and he confirmed. When I arrived at the beach I was refused entry because I did not have a ticket. No body mentioned that I need to get a ticket to enter the beach. I took a look at the beach and was not worth going to any way. Too many security guys interrogating any body who look non European. The reception area is tiny with malfunctioning currency change machine. Food of average quality but most of the guests are the kind of tourists who look like they never seen food before and who never miss a meal.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Stay at Solymar for COP27- NBI team, South Africa

In November 2022, our team travelled to Sharm el Sheikh for COP27 and booked accommodation at Solymar with only criteria: we had a lot of work to do and we needed somewhere comfortable, clean to stay. After a rocky start, we learned that this hotel's priority is to ensure that guests feel valued and that their stay is a pleasant one. By the time we left, we felt like we were part of the Hotel Solymar family. As 6 women travelling alone, we felt completely safe and respected in this space. The hotel staff were friendly and accommodating and responded to our concerns swiftly. The kitchen and dining areas are clean and the buffet is excellent. The restaurant is extremely well managed and the chefs and bakers make and serve their food with care. We stayed for nearly 3 weeks and no-one in our team got sick from the food. We looked forward to coming "home" each evening to dinner. Fresh fruit and vegetables, juices and ice are all washed with/made with clean water. While we heard horror stories from COP27 delegates staying at other hotels with regards to inflated prices, we felt the pricing for transport and accommodation at Solymar was fair and services rendered were delivered at the expected level of quality. There is also a good doctor on standby at the hotel 24/7 which was very convenient as one on our team needed medical assistance. Overall we had a fantastic stay at this hotel and it made the hard work at COP27 more enjoyable. Thank You for taking care of us!
Stayed 7 nights in Nov 2022
Verified

6/10 Okay

Elisa

Liked: Cleanliness, staff & service
Leider wird keine Rücksicht auf Vegetarier oder soagr Veganer genommen. Sehr begrenzte Auswahl generell, muss nicht nochmal sein
Stayed 1 night in May 2025
Verified

4/10 Poor

Maurizio

Disliked: Staff & service, property conditions & facilities, room comfort

Solymar naamabay deludente

Mi dispiace dire che la mia esperienza in questa location non è stata positiva. Ho pagato circa 220 euro per una settimana con mezza pensione, ma ho trovato la camera molto trascurata e mal curata. Gli impianti e gli arredamenti, come lo scaldabagno, le piastrelle e le porte, risultavano vecchi e non mantenuti correttamente. Inoltre, c'era un odore sgradevole che si diffondeva per tutta la stanza, anche quando si chiudeva lo spogliatoio. Il soffitto non aveva luci, solo lampade per l'illuminazione, mancando prese per caricare il cellulare. Anche nel bagno, l'assenza di prese elettriche ha reso la vita più difficile. Le due sedie all'esterno del balcone erano sporche di polvere di sabbia. L'aria condizionata era molto vecchia e rumorosa, così che ho dovuto chiedere di cambiare camera. La struttura presenta antenne di trasmissione di segnale telefonico sul tetto, che potrebbero produrre radiazioni. La reception non è stata particolarmente accogliente, mancava il bar e le pareti dietro il receptionista erano sporche. Il cibo è stato accettabile, sebbene la varietà non fosse molto ampia. La pasta, in particolare, non è stata eccellente. L'intrattenimento è stato limitato, con solo una animatrice che mi ha parlato una volta mentre ero in piscina. La sera, c'erano piccoli spettacoli all'anfiteatro, ma ho sentito l'animatrice parlare di vendita di biglietti per discoteche, suggerendo che le notti in discoteca a Sharm el Sheik sono lega
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Bent-Andre

Liked: Staff & service, room comfort

Helt ok hotell

Kom ned på natten og fikk tildelt et særdeles nedslitt hotellrom som var møkkete. De fikset dette dagen etterpå med å flytte meg til et annet rom. Men føler med den som evt fikk dette rommet etter meg. Ellers var servicen bra, drinkene sterke og maten helt ok. Man får hva man betaler for.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura che consiglio al massimo! In primis per il rapporto qualità-prezzo ottimo (ho soggiornato a novembre) Personale super cordiale e disponibile, ringraziamo particolare allo chef per la gentiliezza e prontezza su tutto! Cibo vario e con alcune serate “speciali” con molta varietà di dolci I dintorni della struttura ottimi! Sharm é tutta molto bella
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super rapport qualité prix

hello, j'ai passé 4j au Solymar, la chambre était spacieuse, les draps ainsi que la salle de bain étaient propres. (j'ai eu la chance d'avoir une bonne chambre) pour le prix que j'ai payé je trouve que le rapport qualité prix est impeccable
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Ismaeil

المكان جيد والتعامل بالكامل جيد
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Selcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rahat bir tatil

Yemekleri, kahvaltısı ve ikramları çok güzeldi 8 kişi eğlenceli bir tatil yaptık.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Dilek

Liked: Staff & service
All invlusive heist getränke bis 00 uhr danach muss man zahlen Essen nur zu den essenszeiten Beach restaurant kostet alles extra Wlan sehr schlecht und nur in der lobby od bar verfügbar Im zimmer kein wlan Sauberkeit: boden wischen gibt es nicht Alles muss man extra fragen sowie kaffe affüllen im zimmer oder wlan passwort jedentag aufs neue einloggen. Service war sehr nett und hilfsbereit. Leider sehr viele kinder bzw jugendliche die arbeiten und befehle bekommen. Jeden tag eine wasserflasche pro zimmer ( viel zu wenig) Hotel anlage war sehr schön doch leider die massagen oder trips oder beauty alles sehr sehr überteuert. Da bin ich in deutschland besser aufgehoben mit massage und beauty. Man muss dort wirklich ausdrücklich nein sagen damit die leute von trips etc dich beim sonnen, relaxen oder ausruhen nicht stören. ( gilt nicht für hotel personal).
Stayed 8 nights in Mar 2023
Verified

8/10 Good

sarmand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gemischt
Verified

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Service top,essen ist sehr gut , sehr freundlichen Personal Pool ist sauber
Verified

10/10 Excellent

Gürkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmel bir deneyimdi odalar tertemiz banyosu mukemmel her gun oda temizlik var calisanlar sizin icin seferber oluyor Cesit cesit yemekler tatlilar Meyve ler her sey cok guzel di denize 500 metre Yürume messafesi var ayriyaten saat basi servis hizmet I Mevcut havuzu guzel
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Ratib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé 20 jours exceptionnel à l hôtel solimar ,tout le personnel de l hôtel est au petit soin pour vous durant tout le séjour; Ils sont d une GENTILLESSE inouïe , merci à l ensemble de l équipe , nous avons passés de merveilleuses vacances dans votre établissement, je vous conseille cet hôtel pour le cadre et le calme et la verdure qui est très reposant Je ne peux pas citer tout le monde car je risque d en oublier certains : quelques noms: les 2 responsables des serveurs qui nous demandent à chaque fois si tout va bien et si tout ce passe bien (quel professionnalisme !), tous les serveurs… le grand chef Mohamed Moustafa avec ses excellents repas qui ravi mon fils avec ses patates frites, la réception: les 3 Ahmed, Alaa l’exceptionnel qui prends bien soin de nous et nous demande à chaque fois si on a besoin de quoi que ce soit, Mohamed au bar, sa gentillesse va nous manquer, Kheyrat, super gentil, Kareem le chef de la piscine avec Maher qui ont veillé à mes deux enfants (il a les mêmes à la maison) Ahmed et Islam les hommes de chambres qui prenaient bien soin de nos affaires et nous réserver quelques surprises. Islam du pool bar un vrai professionnel. Issam alias Luka pour ses excursions exceptionnelles merci beaucoup Issam c’était magnifique et Bilal pour ses massages merci !!!!! l’animatrice Ula pour son animation, son sourire et sa bonne humeur. Merci!!!!!! Nous avons fait de grands hôtels dans le monde mais j ai rarement vu une aussi belle équipe ! c'était TOP
Stayed 20 nights in Jul 2022
Verified

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service ever..

Friendly staff..always smiling..staff are really professional and helpful..
Stayed 4 nights in Apr 2022