Best Western Stanton Inn offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Best Western Stanton Inn also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.
Breakfast was lackluster and the sausages were consistently overcooked to the point of being inedible.
The rooms were nicely appointed with a fridge and microwave.
Had a problem with housekeeping not coming to our room. So, the following day prior to 11, after removing the Privacy Please sign and prior to housekeeping getting to our floor/room I made a point of going to the front desk and asking for fresh towels and trash removal. I was assured it wouldnât be a problem by the woman at the front desk who wrote down our room number. We got back and our room and nothing had been touched. I went to the manager on duty who apologized, took some towels up to our room and put our trash in the hall.
When we were checking out, I mentioned to manager on duty that everything had been okay except for housekeeping. He kept telling me it was because I had left the Privacy Please sign on my room yesterday. I told him I was not talking about yesterday but he just kept repeating himself and was not listening. I think he is burned out and should not be in a customer facing job.
Will not be staying here again. They have a lot of kinks to work out.
the bed was so comfortable and nice shower. Thay is the end.
the breakfast was a horrible experience. it was to be served until 9am, we got there about 8:15 at which time my husband and i each to a spoonful of the last of the potatoes. there were no eggs or sausages. Another women asked me if anyone told the mgr and i said not that i know of, she went back to the laundryroom/kitchen and he said was bringing some eggs in about 7 min, He did enough for a few people. I waitted for the people that had been waiting and there was 1 spoonful left and more people coming in for breakfast. abouy 10 min later he brought out some saussages, again i waited, i got the last two and gave one to my husband. I did see one yogurt left which i took.
again there were still more people coming in. The manager never said a word when he came out, nothing to explain why he was so backed up and not a apologies, not one word was said to anyone. i did write to the hotel and he wrote back telling me i had several plates of food and no one told him the food was out. How he knew who i was and how often I was up there is a mystery. Yes, i was up a few times to get one thing each time as i said above what we ate. The reason why we booked this hotel was we like Best Westerns and the added breakfast is a bonus. It was a sure waste of my hotels.com gift card, sadly. The customer service was terribly lacking.
Green particles in ice - 2nd heater in room broken , drip, drip drip from shower head after turning off water, light in bathroom goes on automatically and then goes off after a few minutes -waking up person asleep in bed- really bright.
Loved the fireplace made room nice and warm. Wasnt expecting housekeeping to come in since 2nights-3 day stay- that was nice ,, replaced garbage cans and new towels.