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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property
4-star spa hotel near Sheffield Winter Garden

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Champagne bar
Lunch and dinner served, British cuisine
Reception
Front of property
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View in a map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Place, Sheffield Hallam University
    ‪2 min walk‬
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Place, University of Sheffield
    ‪6 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

City view

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Room amenity

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(88 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Sheffield

Heart of Sheffield.With a stay at this Sheffield City Centre hotel, you'll be steps from Sheffield Winter Garden and Sheffield Town Hall. Millennium Gallery and Peace Gardens are also within half a mile (1 km).

What's nearby

  • Sheffield Town Hall - 1 min walk - 0.2 km
  • Crucible Theatre - 1 min walk - 0.2 km
  • Sheffield Hallam University - 2 min walk - 0.2 km
  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • University of Sheffield - 6 min walk - 0.5 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬1 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mama's And Leonies - ‬3 min walk
  • ‪Cosmo - ‬2 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star spa hotel near Sheffield Winter Garden
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and coffee/tea in a common area are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa. You'll have access to the indoor pool at a partner property.

This 4-star Sheffield hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Reviews

Mercure Sheffield St Paul's Hotel & Spa Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Alex, Newport

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are looking tired.
Stayed 1 night in Aug 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room not vacuumed - apology and drink voucher. Privilege room only 1 bathrobe. Asked for another robe and 2 pairs of slippers Mouse ran under my table at breakfast. Seated at other side of restaurant. No apology or empathy. Environmental guy came in and removed a black box mouse trap from a nearby covered table and checked it then put it near first table we sat at. I have a photo of that happening . Been here many times over the years but I have more issues I could mention.
Man moving and checking mouse trap from under white cloth
Stayed 2 nights in Aug 2025

8/10 Good

Rory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean but a little tired and basic. Facilities were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn A Cowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely - ignore the bad reviews
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the centre of Sheffield
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very friendly staff. Convenient location!
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and staff were very friendly
Stayed 2 nights in Jul 2025

4/10 Poor

Jay

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are very tired and in need of a revamp. Toilet didn't flush properly, fridge didn't work, furniture was old and faded and the bed mattress was hard and springy.
Stayed 1 night in Jun 2025

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms, lovely spa

Great city centre location, comfortable rooms and friendly staff. Really enjoyed having the gym and spa facilities on site, and facilities were in good condition.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laura

The property was fine overall but the carpet and upholstery on the chairs were dirty and stained and the entrance door was broken I felt it was overpriced bed
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern.Pool and facilities great.Staff very friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. The staff were really friendly and helpful. Central location and quiet. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Stayed 1 night in Apr 2025

8/10 Good

Rumana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Alexi

Business traveller
Hotel is fine but starting to feel a little worn out.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent relaxed stay with wonderful helpfully staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Lyndzy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous stay- lovely priceless room and really enjoyed the spa and pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025