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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property
4-star spa hotel near Sheffield Winter Garden

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Front of property
Terrace/patio
Lunch and dinner served, British cuisine
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • University of Sheffield
    ‪6 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(72 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Sheffield

Heart of Sheffield.With a stay at this Sheffield City Centre hotel, you'll be steps from Sheffield Winter Garden and Sheffield Town Hall. Millennium Gallery and Peace Gardens are also within half a mile (1 km).

What's nearby

  • Sheffield Town Hall - 1 min walk - 0.2 km
  • Sheffield City Hall - 3 min walk - 0.3 km
  • Sheffield Hallam University - 3 min walk - 0.3 km
  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • University of Sheffield - 6 min walk - 0.6 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪The Head of Steam Sheffield - ‬2 min walk
  • ‪Smoke BBQ Sheffield - ‬2 min walk
  • ‪The Bessemer - ‬4 min walk
  • ‪Crucible Theatre - ‬2 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star spa hotel near Sheffield Winter Garden
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and coffee/tea in a common area are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa. You'll have access to the indoor pool at a partner property.

This 4-star Sheffield hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Similar properties

Lunch, dinner, brunch served; British cuisine, garden views

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 354 reviews
The price is CA $119
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Spacious and comfy rooms. No temperature control in mine however. Mostly friendly staff, I had a small issue getting back into the hotel after 2am. Despite calling the number to which nobody answered and moving to the side entrance as the notice suggested. I was left waiting outside for 15 mins. There was nobody manning the desk so I'm not sure how the side enterence would have helped. When I finally did get seen, I mentioned my issue but don't remember much of an apology. The TV in my room wouldn't seem to work but as I was only stopping the one night, minor concern. The £15 for breakfast was laughable, barely warm and not great. I'm back in Sheffield next month for a wedding and think I'll be choosing to stop somewhere different as the price was just not worth it for me
Stayed 1 night in Mar 2025

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Business Trip 5 days

Good location, decent sized room and comfortable bed. Shower and bathroom facilities clean. Gym facilities are good by hotel standards and the in room fridge was a bonus. The room aircom unit is dated, not easy to navigate, and not very effective. The hotel has 2 main lifts, one was out of order for my whole stay with no explanation or updates.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the theatre close to lots of restaurants and lovely walk through the winter gardens. Used the swimming pool and spa facilities which were a lovely addition to the stay. Only criticism was we could feel the springs through the mattress on our bed a new mattress is needed!
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean rooms. Excellent value for money and convenient for swimming competition
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Sheffield

Really nice Good swimming pool
Stayed 1 night in Mar 2025

8/10 Good

daniel

Liked: Staff & service
In a nice part of the city. Junior suite is a bigger room with a couple easy chairs and a big window. Good view of the square. Room was super cold but they brought a heater. Breakfast area is really nice: super light next to a glass building with tropical plants.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks tired, the check in area is nice but rooms looks tired and worn. Stains on carpets and mold in the shower. TV did not work and was not replaced during my stay and the phone apparently didn’t work either. I ordered food through a delivery service and never got it as the front desk wouldn’t accept it, they said they clalled the room but the phone never rang. They were not very helpful at the front desk either. Will not recommend or stay at this mercure again!
Stayed 2 nights in Mar 2025

2/10 Terrible

DCG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad dirty hotel in need of attention

Awful hotel. This is old, dirty and in need of some serious attention. The shower has mildew, the ceiling is stained, the carpet is stained and nasty and heat - nothing. They even had a space heater in the suite but even that didn’t work. Don’t stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Brilliant Location

Great stay at this excellently located hotel in Sheffield city centre. Only 10 minutes walk from the train station. Upgraded to a junior suite, which was spacious, had great views and a lovely shower and separate bath in the bathroom. Good breakfast whichwas buffet style, with everything from ceral and fruit, to a full english with danish pastries if you are not too full. Would highly recommend this hotel and would definitely stay here again. The spa facilities were also excellent.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Gym was terrible, 4/5 treadmills not working, bathroom smelt wrotten
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location, friendly staff, rooms very spacious. Didn’t use the spa facilities but they looked very nice . Stayed for 2 nights. Disappointed that there are no recycling bins in the hotel .
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left item

I left a framed photograph in my room. It was very easy to contact reception later in the day and arrange to collect it later that evening. This was a very personal item and I am very appreciative that your staff were so efficient at putting me at ease. A huge thankyou.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lockers in the pool facilities were poor, not secure and had tiny digits which could not be read in the poor lighting. Pool was nice as was the steam room. Changing room had used towel all over the floor and empty bottles of water scattered about.
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
First class staff especially at breakfast but some areas of the hotel are a bit tired. (Seating in reception grubby.) Rooms and corridors were spotless though.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. everything was perfect, nice rooms, very pleasant staff and great service. The hotel is situated near great restaurants and shops. I will be returning!
Stayed 2 nights in Feb 2025