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Best Western Sheffield City Hotel

3.0 star property
3-star hotel near University of Sheffield

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Photo gallery for Best Western Sheffield City Hotel

Restaurant
Reception
View from property
Premium bedding, pillowtop beds, desk, laptop workspace
Family dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Sheffield City Hall
    ‪11 min walk‬
  • University of Sheffield
    ‪14 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the area

Sheffield

City center stay.You'll be steps from Sheffield and Tinsley Canal Trail and within a 10-minute walk of Ponds Forge International Sports Centre. Aqua Aerobics and O2 Academy are also within half a mile (1 km).

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • Sheffield Hallam University - 7 min walk - 0.7 km
  • Crucible Theatre - 9 min walk - 0.8 km
  • Sheffield City Hall - 11 min walk - 1.0 km
  • University of Sheffield - 14 min walk - 1.3 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Kommune - ‬6 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬5 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

3-star hotel near University of Sheffield
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 47 sq m of conference space
  • Built in 1998
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Sheffield City Hotel offers 111 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Stayed 1 night in Mar 2025

8/10 Good

Temba

Liked: Cleanliness, staff & service, property conditions & facilities
One outstanding reception lady..built for the job..had a lovely stay.. Will be back..
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren Faith

Travelled with group
Liked: Cleanliness, staff & service
Our stay at this hotel was disappointing from the start. Upon arrival, we struggled to locate the hotel as it had changed names from “The Metropolitan” to “Best Western”—something we should have been informed of in advance. After walking around trying to find it, we had to ask in another hotel for directions, which was frustrating and not the best start to our trip. Once we checked in, we were given a room with a connecting door to the next room. Unfortunately, at around 1am, we were woken by extremely loud, aggressive shouting from the room next door. As two females traveling together, we felt very uncomfortable, especially as it sounded like there were multiple men in the room. While we understand it was a Saturday night and some noise is expected, the walls were so thin that it was impossible to block out the disturbances. We eventually called reception, who advised us to lock our doors, which didn’t resolve the issue. After about 30 minutes, the group left the room, but they returned around 3:30am. This time, it seemed like drug use was involved, and the situation felt just as unsettling as before. Other than these major issues, our stay was okay, but given the lack of security, thin walls, and failure to notify guests of important changes, I wouldn’t recommend this hotel—especially not for families or those looking for a peaceful, safe stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Moshood

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metropolitan/best western. 👌

Really nice hotel and staff were super friendly. Rooms clean and comfy. Although hard to find as is named the best western outside not the metropolitan, but we found it ok o
Stayed 1 night in Feb 2025

8/10 Good

Seirra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic nights in Sheffield

The hotel is affordable and very close to the city centre. Room had a hairdryer built in, very comfy bed sheet plenty of choices for seating in the room. TV was a lil small for viewing from the bed and the toilet paper wasn't the greatest, also wish there was an alternative option to a bar of soap? But these are small complaints, this is a fantastic hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

6/10 Okay

Emma

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great staff!

Guy in bar and breakfast was really nice I was on crutches and all staff lovely in terms of asking if I needed help etc
Stayed 1 night in Feb 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

CHLOE

Liked: Cleanliness, staff & service, room comfort

Ok for price

Initially couldn’t find the hotel, it is a best western but doesn’t call itself metropolitan anywhere. Looks tired from the outside and a bit dated inside, but overall room was fine, bed comfy and had nice view of river
Stayed 1 night in Feb 2025

6/10 Okay

Shelley

Travelled with family
Liked: Staff & service
The staff were excellent but the hotel was very shabby and tired. The breakfast was very limited and cold
Stayed 1 night in Feb 2025

10/10 Excellent

Mymoon

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Mason

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel its self was lovely and so was the staff but whatever you do, don’t park on the royal Victoria hotel. This is the car park right to the side of the metropolitan. Me and my sister came up for new year, to come back from being out to find her car window to be smashed in!! Stole her dashcam, money, cards ect!!! Royal Victoria hotel was no help! Parked by cameras for this exact reason but wasn’t able to view! He had done a few cars on this car park ! Be careful
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

John

Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Anna

Business traveller
Liked: Property conditions & facilities, room comfort

Quality =price

convenient location, indoor parking in the neighboring building £5-6/24h.
Stayed 1 night in Dec 2024

6/10 Okay

MARISA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

2 nights review

Our 3rd visit to this hotel, it is very convenient for Pond's Forge and a short walk into town for shops and restaurants. A very good welcome at reception when we arrived and the offer of a 'breakfast to go' when I mentioned we needed to go out early one morning. Our room felt a little 'tired', there was no hook on the back of the bathroom door to hang a towel, the towel rail didn't appear to work and the main light didn't work. The shower is good and beds comfortable and having twin beds is ideal when sharing with my son! Unfortunately no hand towels in the room but there was plenty of tea / coffee (maybe hot chocolate would be a good addition?) For the price this is a good option for staying in Sheffield but attention to detail would make it even better.
Stayed 2 nights in Dec 2024