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Grand Hyatt Shenzhen

5.0 star property
5-star luxury hotel near The MixC Shopping Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, sun loungers
Property video
Lobby
Lobby lounge
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
  • Place, The MixC Shopping Mall
    ‪6 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪18 min walk‬
  • Place, Luohu Port
    ‪5 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for 1 King Bed Club Access

Down comforters, minibar, in-room safe, individually decorated

1 King Bed Club Access

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Club Access Deluxe

Down comforters, minibar, in-room safe, individually decorated

1 King Bed Club Access Deluxe

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds

Down comforters, minibar, in-room safe, individually decorated

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (1 King Bed, Club Access)

Apartment, 1 Bedroom (1 King Bed, Club Access)

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds Club Access

Down comforters, minibar, in-room safe, individually decorated

2 Twin Beds Club Access

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 130 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds, High Floor

Down comforters, minibar, in-room safe, individually decorated

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed, High Floor

1 King Bed, High Floor

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (Chairman)

Suite (Chairman)

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Shenzhen

Luohu stay.With a stay at this Luohu hotel, you'll be within half a mile (1 km) of The MixC Shopping Mall and 2 miles (3 km) of Dongmen Pedestrian Street. Luohu Port and Huaqiangbei are also within 2 miles (3 km).

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Shenzhen Museum - 13 min walk - 1.1 km
  • Luohu Commercial City - 16 min walk - 1.3 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Luohu Port - 5 min drive - 1.8 km

Getting around

  • Ludancun Station - 6 min walk
  • Shenzhen Station - 17 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪The Show Kitchen - ‬4 min walk

About this property

Grand Hyatt Shenzhen

5-star luxury hotel near The MixC Shopping Mall, connected to a shopping center
Grand Hyatt Shenzhen offers its guests a full-service spa, an outdoor pool, and a steam room. There are 6 restaurants on site. A business center and 13 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 29805 square feet (2769 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hyatt Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 471 guestrooms or units
  • 38 levels
  • 6 dining venues
  • 29805 sq ft of conference space
  • 2769 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Bar (on property)
Shangri-La Shenzhen
Luohu
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 1,005 reviews
The price is CA $102
CA $119 total
includes taxes & fees
Jun 21 - Jun 22
Shangri-La Shenzhen

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 6 restaurants
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 40-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

This property requires guests to wear swimming caps while in the pool.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen Hotel

Shenzhen Grand Hyatt

Grand Hyatt Shenzhen Hotel Shenzhen

Grand Hyatt Shenzhen Hotel

Grand Hyatt Shenzhen Shenzhen

Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Grand Hyatt Shenzhen to the airport?

Grand Hyatt Shenzhen is 32.5 mi (54-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on Jun 14, 2026 start from CA $170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hyatt Shenzhen have an airport shuttle?

Grand Hyatt Shenzhen offers an airport shuttle 24 hours a day, at scheduled times, for a charge of CNY 700 per vehicle, one-way.

Does Grand Hyatt Shenzhen offer free breakfast?

Free breakfast isn’t provided at Grand Hyatt Shenzhen, but buffet breakfast is offered for a fee of CNY 218 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Hyatt Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Hyatt Shenzhen?

This hotel offers free self parking.

Does Grand Hyatt Shenzhen have a pool?

Grand Hyatt Shenzhen features an outdoor pool.

Does Grand Hyatt Shenzhen have a restaurant?

Yes, there are 6 restaurants on site.

Does Grand Hyatt Shenzhen have a spa?

This hotel has a spa, which features aromatherapy, body treatments, and Ayurvedic treatments.

How close is Grand Hyatt Shenzhen to downtown Shenzhen?

Grand Hyatt Shenzhen is 3.1 mi away from Shenzhen.

Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 616 reviews
Rating 8 - Good. 152 out of 616 reviews
Rating 6 - Okay. 35 out of 616 reviews
Rating 4 - Poor. 12 out of 616 reviews
Rating 2 - Terrible. 13 out of 616 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staffs who were very helpful during our stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Excellent stay …. again and again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

NIKOLAI

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

warren

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel close to great shopping best area
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Si Xin

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. The staff are friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good spot to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

SURAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, had a wonderful 4 nights!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Everything is perfect as expected. I particularly like the location which is conveniently situated in the centre of Lohou.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Chin Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

FERDI

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, property conditions & facilities
Staff are very helpful, room in great condition and accessible location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Huanshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is link with Mix C mall
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and beautifully designed.
Stayed 1 night in Mar 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Very goofd location, close to border and the hotel staff is very friendly and helpful
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities
Room was as usual.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sik Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Banh

Disliked: Property conditions & facilities
Front door was broken. Needed to change for a new room. Furnitures were quite worn-out, scratch marks were common throughout the room. Not quite the standards I expect from Grand Hyatt.
Stayed 3 nights in Feb 2026