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Shangri-La Shenzhen

5.0 star property
5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center

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Photo gallery for Shangri-La Shenzhen

Exterior
Poolside bar
Garden
Horizon Club, Room, 2 Single Beds | Bar (on property)
4 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Popular LocationLuohu Port12 min walk
  • Popular LocationDongmen Pedestrian Street2 min drive
  • Popular LocationHuaqiangbei6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)40 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Single Beds

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (670)
The price is CA $129
per night
CA $150 total
includes taxes & fees
30 May - 31 May
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About the area

Shenzhen

City center stay.Your stay at this Luohu hotel places you within 2 miles (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center is within 6 miles (10 km) and Splendid China Folk Village is within 9 miles (15 km).

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 41 min drive

Restaurants

  • 大良毋米粥 - 1 min drive
  • 利苑酒家 - 18 min walk
  • 意合园 - 4 min walk
  • 顶楼 - 4 min walk
  • 大堂酒吧 - 4 min walk

About this property

Shangri-La Shenzhen

5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and an arcade/game room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 161 for adults and CNY 161 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 1001 reviews" "
Rating 8 - Good. 442 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yee Lau Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful
Stayed 1 night in Jan 2024

8/10 Good

Siuman

Stayed 1 night in Jan 2024

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is good for Luo Hu If going to Fu Tian can take subway Line 1 to go there
Stayed 1 night in Jan 2024

10/10 Excellent

Jinhuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Chee Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good concierge service
Check in as usual was very smooth. Elva, who was at the concierge was super helpful. She even helped us to buy train tickets to Foshan. She also contacted us on our day of departure to make sure we know exactly how to get to the train station. She also helped us with a lot of good recommendations on where we can go for our meals, given our choice of food.
Stayed 2 nights in Jan 2024

2/10 Terrible

TITAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Shangari la hotel is by far the worst I have stayed. The carpets are dirty and the ceilings are low. There are hundreds of taxis blocking the entrance of the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms needs an upgrade

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom needs upgrades

2/10 Terrible

TITAN

Disliked: Cleanliness, staff & service, amenities
Most Shangri-La hotels are very nice. This particilar hotel is ancient. It is old, loud and the staff are not very competent.
Stayed 1 night in Dec 2023