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Holiday Inn London - Shepperton by IHG

Property class: 4
Enjoy the indoor pool at this 4-star Shepperton hotel

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Bar (on property)
Exterior
Suite, 1 King Bed
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Thames River
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪4 min walk‬
  • Place, Thames Path
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Shepperton

In suburbs.You'll be within half a mile (1 km) of Thames River and 2 miles (3 km) of Thames Path with a stay here. Also, Kempton Racecourse is within 3 miles (5 km) and Hampton Court Palace is within 6 miles (10 km).

What's nearby

  • Thames River - 3 min walk - 0.3 km
  • Shepperton Marina - 4 min walk - 0.4 km
  • Thames Path - 6 min walk - 0.5 km
  • Riverhouse Community Arts Centre - 16 min walk - 1.4 km
  • Xcel Leisure Centre - 18 min walk - 1.5 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪Caffè Nero - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Enjoy the indoor pool at this 4-star Shepperton hotel
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

  • 1 building
  • 184 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to March 30 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

How close is Holiday Inn London - Shepperton by IHG to the airport?

Holiday Inn London - Shepperton by IHG is 19.3 mi (39-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Shepperton by IHG?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton by IHG on Apr 26, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Shepperton by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Shepperton by IHG.

Does Holiday Inn London - Shepperton by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Shepperton by IHG, but buffet breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Holiday Inn London - Shepperton by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Shepperton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn London - Shepperton by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 8 per day.

Does Holiday Inn London - Shepperton by IHG have a pool?

Holiday Inn London - Shepperton by IHG features an indoor pool. Guests can enjoy pool access from 6:30 AM to 9:00 PM.The pool will be unavailable from February 13 2026 to March 30 2026 (dates subject to change).

Does Holiday Inn London - Shepperton by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn London - Shepperton by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn London - Shepperton by IHG to downtown Shepperton?

Holiday Inn London - Shepperton by IHG is 1.3 mi away from Shepperton.

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 981 reviews
Rating 8 - Good. 294 out of 981 reviews
Rating 6 - Okay. 144 out of 981 reviews
Rating 4 - Poor. 65 out of 981 reviews
Rating 2 - Terrible. 43 out of 981 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities. Friendly staff and good breakfast!
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good but one day we had to order as the breakfast wasn’t out which meant waiting and out a delay on the morning.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

6/10 Okay

Allison

Business traveller
Liked: Cleanliness, amenities
£8 to park overnight and £16.95 for breakfast which is excessive if you want yoghurt and fruit and a cup of tea I wish they’d have a way of offering a minimal breakfast at a fair price say £8? Not just here obviously. The facility is what you expect from IHG. When I mentioned the smelly drain in the bathroom they were very responsive and the staff are professional and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Rosalin

Really lovely room Staff were welcoming and helpful.
Stayed 2 nights in Dec 2025

6/10 Okay

Philip

Travelled with family
Clean, but it has started to remind me of "Master of the House" from Les Miserables - if they can charge you for something, then they will. Feel like a cash cow, rather than a guest.
Stayed 3 nights in Dec 2025

10/10 Excellent

vinod

Liked: Cleanliness, staff & service, amenities
everything is good
Stayed 2 nights in Dec 2025

8/10 Good

Tamsin

Stayed 2 nights in Jan 2026

10/10 Excellent

pan pan

Stayed 1 night in Dec 2025

10/10 Excellent

pan pan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we want to come to refresh ourselves and truly enjoy some chill family time. During this Christmas and New Year season, we enjoyed two unforgettable and amazing stays here (22nd–23rd December 2025 & 2nd–3rd January 2025), and once again, the hotel exceeded our expectations. Our wonderful experience began at reception. When we discovered that something in our room was not working properly, the amiable and professional receptionist Ms. Tea approached our room immediately. She showed us the utmost care and concern and helped us exchange for a much more comfortable and convenient room, especially suitable for my only son. As the kids’ swimming time was set until 7:00 p.m., Tea kindly suggested that we go swimming first and return to reception later to collect the new room keys. Thanks to her thoughtful arrangement, we had more than enough time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and wet steam room. It truly helped both adults and kids to relax and chill completely. After our swimming session, we were very hungry. At that moment, Restaurant Manager Mr. Nadeem approached us and brought my son some board games and painting sheets. My son was extremely excited, especially because Nadeem remembered him. His warm and thoughtful gesture made us feel very close and cheerful.
Stayed 1 night in Jan 2026

8/10 Good

Jonna Mae

Breakfast was great
Stayed 1 night in Dec 2025

6/10 Okay

Mick

Travelled with partner, Travelled with group
Breakfast some of the food was cold there was food that had run out and we had to keep asking chasing for it staff some times would disappear and in the evening there was one lovely lady running the reception and the bar
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 4 nights in Dec 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Clean room, spacious shower water available at reception.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Kayla J, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room with a great view, great amenities. All the staff are lovely in all areas. Breakfast was ample and very tasty. I would just ask for one thing; decent coffee please?
Great bath in the morning
Comfortable bed (and Wi-Fi)
Spacious bar and lounge area
Outside
Stayed 2 nights in Dec 2025

8/10 Good

Matt

Stayed 1 night in Dec 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very noisy toilet system sounds like drilling so they moved us to another room but should not havevhappend and was an inconvenience
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel, customer service in a pleasant location overlooking a lake with trees and birds. Lovely breakfast with plenty of choice of fresh fruit, cereals and cooked food with several machines dispensing quality coffee. Comfortable bed and quiet room for a good sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb check in, extras and a refurbishments to the hotel resulted in an excellent stay that I would highly recommend to anyone staying in the area or looking to commute into London
Stayed 1 night in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

Antony

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Very friendly helpful staff. Room was spotless and spacious. Loved the heated floor in the bathroom. Lovely breakfast and good choice of foods. Very nice stay thank you.
Stayed 1 night in Dec 2025