Holiday Inn London - Shepperton by IHG

4.0 star property
Enjoy the indoor pool at this 4-star Shepperton hotel

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Fitness facility
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Kempton Racecourse
    ‪6 min drive‬
  • Place, Thorpe Park
    ‪9 min drive‬
  • Place, Hampton Court Palace
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪23 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Shepperton

In suburbs.You'll be within half a mile (1 km) of Thames River and 2 miles (3 km) of Thames Path with a stay here. Hampton Court Palace and Thorpe Park are also within 6 miles (10 km).

What's nearby

  • Kempton Racecourse - 6 min drive - 4.0 km
  • Brooklands Museum - 8 min drive - 5.9 km
  • Thorpe Park - 9 min drive - 9.6 km
  • Mercedes-Benz World - 10 min drive - 7.6 km
  • Hampton Court Palace - 11 min drive - 8.2 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Enjoy the indoor pool at this 4-star Shepperton hotel
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

  • 1 building
  • 184 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Reviews

Holiday Inn London - Shepperton by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 894 reviews
Rating 8 - Good. 279 out of 894 reviews
Rating 6 - Okay. 134 out of 894 reviews
Rating 4 - Poor. 62 out of 894 reviews
Rating 2 - Terrible. 40 out of 894 reviews

Reviews

8/10 Good

Neil

Stayed 2 nights in Jul 2025

2/10 Terrible

Abigail

Stayed 1 night in Jul 2025

4/10 Poor

Alistair

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GIOVANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and welcoming. A special mention about Julie and Lucas ( staff helping at breakfast) who went an extra mile to make sure that we both were looked after and enjoyed our breakfast and our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven, Billericay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
You committed to e-mailing me my receipt - but I've not received it
Stayed 1 night in Jul 2025

10/10 Excellent

cletus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean, rooms comfertable, reception and Resturant staff very helpful and friendly. The menu offered good options. The area around the hotel was quiet and safe for kids.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Yashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was discriminated against and yelled at by another guest management was informed but ultimately I was greatly disappointed in how things were handled.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Comfortable and well appointed rooms, helpful and friendly staff, great pool and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

eiliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, pool
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Stayed 1 night in Jul 2025

6/10 Okay

MING HUNG

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Really enjoyed my stay
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Great stay! Easy check in , nice clean room and very noise free considering there were lots of kids in the building on summer holidays. Only downside they were missing a few food items on the menu
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and comfortable. Efficiency booked into hotel. We used the pool, which was a little grunby around the rim. Only slight niggle would be paying to park for the night £8. Hotel is in a pleasant area with a marina and parkland around it.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Happy customer

Gr8stay checked in went to room good view over grounds wnt 4 a swim staff in pool helpful and polite same t main reception had a lovely eve meal had2 oder at bar only 1 member of staff sso ad 2 wait a while to b served gr8 bacon chop my. Wife had a fisfinger sandwich that she loved long time since having them and hand made lovely IPA x2 and a pepsi brakfast wel whata selection coked beackfast pastries ham and other cold meat fresh fruits pineapple melon and fresh berries smoothie fruit juice tea coffee wowza fast check out we ill b bback thanks to all staff my one jibe neds more staff b hind bar 4 foodd and drink ordering over all out of 10 it a big 9 and a half from us
Stayed 1 night in Jul 2025