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Holiday Inn Shreveport Downtown by IHG

3.0 star property
3-star hotel near Bally's Shreveport Casino & Hotel

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Photo gallery for Holiday Inn Shreveport Downtown by IHG

Exterior
Exterior
Exterior
Lobby sitting area
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
  • Laundry

Explore the area

View in a map
102 Lake St, Shreveport, LA, 71101
  • Place, Bally's Shreveport Casino & Hotel
    ‪8 min walk‬
  • Place, Sam's Town Casino
    ‪10 min walk‬
  • Place, Louisiana Boardwalk
    ‪12 min walk‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Shreveport

Downtown Riverfront stay.Within a 15-minute walk of this Downtown Riverfront hotel, you'll find Bally's Shreveport Casino & Hotel and Sam's Town Casino. Shreveport Convention Center and Margaritaville Resort Casino are also within 2 miles (3 km).

What's nearby

  • Bally's Shreveport Casino & Hotel - 8 min walk - 0.7 km
  • Sam's Town Casino - 10 min walk - 0.9 km
  • Louisiana Boardwalk - 12 min walk - 1.0 km
  • Shreveport Convention Center - 13 min walk - 1.2 km
  • Margaritaville Resort Casino - 17 min walk - 1.4 km

Getting around

  • Shreveport Regional Airport (SHV) - 10 min drive

Restaurants

  • ‪Horseshoe VIP Lounge - ‬3 min drive
  • ‪The Blind Tiger - ‬6 min walk
  • ‪Jack Binion's Steak House - ‬3 min drive
  • ‪The Glass Hat - ‬7 min walk
  • ‪8oz. Burger Bar - ‬3 min drive

About this property

Holiday Inn Shreveport Downtown by IHG

3-star hotel near Bally's Shreveport Casino & Hotel
Holiday Inn Shreveport Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5400 square feet (502 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Shreveport Downtown by IHG. A free area shuttle within 3 mi is available. Self parking is free.

This 3-star Shreveport hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5400 sq ft of conference space
  • 502 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Shreveport Downtown by IHG offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Shreveport hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Meeting facility
Sam's Town Hotel & Casino, Shreveport
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 3,476 reviews
Sam's Town Hotel & Casino, Shreveport

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 13.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 23 to February 8:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 to 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shreveport Downtown
Shreveport Downtown
Holiday Inn Shreveport Downtown Hotel
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn
Shreveport By Ihg Shreveport
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport Downtown by IHG Hotel
Holiday Inn Shreveport Downtown an IHG Hotel
Holiday Inn Shreveport Downtown by IHG Shreveport
Holiday Inn Shreveport Downtown by IHG Hotel Shreveport

Holiday Inn Shreveport Downtown by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 173 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Appreciate the staff. I left something important in the room and the staff kept it at the front desk for me
Stayed 2 nights in Aug 2025

4/10 Poor

Kathy

Stayed 1 night in Aug 2025

2/10 Terrible

Jill

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Terrible experience will never go back.

Booked two rooms one room had no towels or refrigerator and microwave. The second room had no hot water, a broken coffee pot and no blow dryer. So had a cold shower and couldn’t even dry my hair as no dryer in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Alan

Disliked: Cleanliness
Checked on late night. Staff was friendly and professional. When I got
Stayed 1 night in Aug 2025

8/10 Good

Tristan

Stayed 1 night in Jul 2025

4/10 Poor

Lakesha

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Marcus

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to be torn down

The front desk clerk made me aware there was no water but it would be back on. I found that was very professional of her. The water did come back on later that evening. The original room I had was at the end of the hallway next to an open stairwell that I found to be unsafe. The room was filthy! Old peeling leather on the chair, dusty furniture and base boards, rust in the frig and all throughout the bathroom. The skirt on the bed had several white markings. I requested another room and that room was better but the shower handle kept falling off. By morning there was no hot water so I had to shower in cold water. Wasted money! Won’t be back there!!
Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia, Denham Springs

Travelled with family
Disliked: Amenities
My card was not processed properly for incidentals and I was called late at night and told I had to return by 11 PM to process again even though I had paid in full. There was no refrigerator in room.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shoneka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tiesha

Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cold
Stayed 1 night in Jul 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property needs attention. There’s a lot of deferred basic maintenance to the walls, plumbing, etc. that is cosmetic but leaves a lot to be desired in experience. The sidewalks and pool surface were painted but not with paint that has grit. So, with the summer rain, the sidewalk was slippery. The stairs of the pool were slippery and my spouse fell getting into the pool. If you can spend a little more, stay at the Hilton up the street. It’s a much nicer hotel. The staff was great, friendly and helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Travis

Disliked: Cleanliness, property conditions & facilities
It was a place to lay a tired head down. Nothing fancy
Stayed 3 nights in Jun 2025

4/10 Poor

Jermesha

Disliked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Javen

Liked: Staff & service
Disliked: Property conditions & facilities
The stay was ok I would not stay here again tho the showers was so nasty the bedsheets had brown stuff on themDO NOT GO THERE!!!!!!!!!!!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Kenny

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This property was a total disappointment! The very best thing about this hotel was the workers. The young lady at the front desk when I checked in/out(same person) was superfantastic! The property however, was not inline with what I've grown to expect from HOLIDAY INN. The furniture is OLD and the varnish is chipped. The elevators and carpeting smells like "Oil Field Workers" were living there. My room, 348 was subpar as well. Like the rest of the hotel, the paint and wallpaper needs updating. The bed was great. The bathroom was small. The "KLEENEX" holder was rusty. The shower has mold and the tub drains turtle slow. I literally stood in bath water during my shower. I asked for the Manager's email to share my thoughts and pictures. This hotel was once the "go-to" place to stay down town, near the freeway. I referred my best friend and his fiancee to this property and they have this as their opinion of Shreveport Hotels.
Shower head needs to be secured
Mold in the shower
The floor behind the toilet
King size bed, tiny, tiny closet space
Stayed 2 nights in Jul 2025

2/10 Terrible

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Horrible

Very very outdated, carpet in the rooms where very dirty, very low water pressure, AC didn’t get cold, hard beds, just a bad place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Arthur

Travelled with family

Grumpy without coffee

It wasn’t amazing but not horrible. The coffee maker in our room didn’t work. We asked at front desk for another and some clean towels. Never got them. Called front desk again that evening put on hold and they never returned we gave up
Stayed 2 nights in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was an airconditioning drain leak into the room for both days of our stay. Maintenance could not repair until room was vacated and there were no rooms available for us to move to during our stay so had to stay in room. Carpet was soaked and could not use half the room during our stay. Desk area and sitting area were off limits due to carpet saturated, and could not get window curtains open or closed unless we sloshed through the water.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful! It was close to the event & casinos. The check in staff were amazing, friendly, & resourceful. Immediately greeted us as we walk up to the desk.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025