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Robertson Quay Hotel

3.0 star property
3-star hotel near Orchard Road

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Photo gallery for Robertson Quay Hotel

View from room
Fitness facility
View from property
Reception
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Orchard Road
    ‪15 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Singapore

City center stay.Your stay at this Singapore River hotel places you within 2 miles (3 km) of Orchard Road and Bugis Street Shopping District. Gardens by the Bay and Marina Bay Sands Casino are also within 3 miles (5 km).

What's nearby

  • Orchard Road - 15 min walk - 1.3 km
  • Raffles Place - 17 min walk - 1.4 km
  • Bugis Street Shopping District - 17 min walk - 1.5 km
  • Marina Bay Sands Casino - 4 min drive - 3.0 km
  • Marina Bay Sands Skypark - 4 min drive - 3.0 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

3-star hotel near Orchard Road
Robertson Quay Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The business-friendly Robertson Quay Hotel also features multilingual staff, express check-in, and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Singapore hotel is smoke free.

  • 148 guestrooms or units
  • 10 levels
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
Robertson Quay Hotel offers 148 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino, Malay

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Quay Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 999 reviews
Rating 8 - Good. 316 out of 999 reviews
Rating 6 - Okay. 258 out of 999 reviews
Rating 4 - Poor. 160 out of 999 reviews
Rating 2 - Terrible. 124 out of 999 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Siew Poh

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the river, nice ambience and near to the train station.
Stayed 4 nights in Mar 2025

10/10 Excellent

SINON JR

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Small room, $25 per hour for early check in, hard bed, but really clean and organized, and pool was great!
Stayed 3 nights in Mar 2025

8/10 Good

Jason P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was smooth . Room clean , shower good and strong . Aircon strong too . Hot water pot and coffee tea basic . TV don’t waste time nothing much. Rather old . Room was cleaned everyday . Nearby amenities 7-11 -UE Square , restaurants . Lots of cafes and pubs near by . Will visit again
Stayed 4 nights in Mar 2025

8/10 Good

Faustino

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice room and good staff, the lights in bathroom would sometimes not work. Matinence fixed it but the problem returned. Overall good stay
Stayed 2 nights in Feb 2025

4/10 Poor

MAUNG

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I got room at level 9. The room was designed from room to room connector door. The door partation is too thin and unsafe. Also i can hear noise from other room.no privacy. Hotel is unsafe. No security control. Anyone can reach to your room door anytime. Example: grab delivery guy, stranger can reach to your door step without any restriction.
Stayed 1 night in Feb 2025

6/10 Okay

MONEIL

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Property is centrally located with well known restaurant in the area.
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Disliked: Property conditions & facilities, room comfort

No baby facilities available

I searched with filter of baby cot and the hotel came up. I chose it and even remind them that i need a baby cot but when i arrived they Charge me 35 singaporean dollar per night extra and gave me extra bed instead. Apparently they dont even have baby cots.
Stayed 2 nights in Feb 2025

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
The wifi reception was terrible,had it at 2-3 bars and the connection was very intermittent and the spacing and size of the bathroom was quite awkward. There wasn't even a rack to hang out clothes at the back of the bathroom door. There was a group of girls who woke us up in the middle of the night with so much shouting and loud voices.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Location and price are the top advantages for short/transit visit to Singapore. 5 mins walk to Fort Canning station, then all the way to the airport (about 45mins). However, it's not suitable for a long holiday trip.
Stayed 1 night in Feb 2025

4/10 Poor

Evy Annelie

Stayed 3 nights in Feb 2025

8/10 Good

Bruce, Maple

Travelled with family
Liked: Cleanliness, staff & service
We liked the location of this property, along the Singapore River, very walkable and close to entertainment and transportation. The property itself is a little out dated and could use modernization, but is clean and staff is friendly. We recommend this property if you do not want to spend all your vacation dollars on the accommodations.
Stayed 4 nights in Feb 2025

8/10 Good

Nurliah, Woodtock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view of the river
Stayed 2 nights in Feb 2025

8/10 Good

John, Crystal Lake

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service
Extra charge which is not expected
Stayed 3 nights in Jan 2025

6/10 Okay

Jayaram

Travelled with family
Liked: Cleanliness

Decent short term stay

The front desk staff was friendly but some of the other members were not so. The room was over cramped.. a few less items could have made it more comfortably. Overall great location and quiet place.. good value for money
Stayed 1 night in Jan 2025

4/10 Poor

Mitchell

Travelled with family, Travelled with family and small children
Disliked: Amenities
Location is excellent and that’s about all I the good I can say about the property. Rooms are very small, not like the pictures show. Beds are awful and hotel will charge you a fee for anything they can ( cribs, early check in, etc) not overly clean place and it’s very outdated. Staff can’t answer anything without manger’s approval. Only stay here for location and if you are single or a couple. No more than 2 nights stay max.
Stayed 6 nights in Jan 2025

8/10 Good

Aravinth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

4/10 Poor

Emilie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

A place I’ve stayed at before I like as it’s easy to get to via public transport from Airport also it’s well connected to walk from Roberson to Clarke quay definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service
The room was too cold, and I needed a blanket without being able to control the air-conditioning
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
Stayed 2 nights in Jan 2025