There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Ka'ana Surf . Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star El Paredon hotel.
The staff is so nice and helpful, I will recommend to hotel to anyone who wants to rest in a quiet hotel, food at the restaurant was amazing, Salvador the Supervisor excellent and Jose the restaurant supervisor amazing, there is nothing bad or wrong about the Hotel, my suggestion to Salvador will be tips should be individually instead of putting the tips in a Jar at the front desk
The property was overall nice but there is very limited view of the ocean as most of the property is blocked in front by new buildings. The website shows older pictures that do not show the new buildings blocking the view and there is continued new construction creating a mess to walk through from the Kaâana gate to the beach. This wouldnât have been so disappointing if they were honest in their advertisement and description of the property and rooms. I paid a premium price for a master suite with ocean view. There was no view of the ocean at all. They did move us to a smaller room on the end where you could see the ocean (also overlooking the cemetery!) but they still charged us for the full price of the master suite AND more because they had a higher conversion rate from Quetzals to USD ( I was charged about $60 more than the price I booked for and was given a room that should have been $50 less per night) I was originally told we would be charged the lesser rate but they didnât follow through.
As well, the room needed cleaning, we had to ask for towels, and to have the sheets changed (they had ink marks on the pillow cases). They did attend to the cleaning needs quickly when we asked, but I shouldnât have had to ask!
The staff were very nice and helpful. They made the stay good (thanks Emily and Jose!) But due to the poor management (mgr did not compensate or show any care about the overcharge), lack of cleanliness, and false advertising, I would caution booking here.
We loved it! the property is amazing and the staff was very kind and profesional.
ÂĄNos fascinĂł, sĂșper lindo el lugar y los trabajadores muy profesionales y amables!
Construction by the beach and lots of trash there. Not the hotels fault. Everything about Kaana Surf was perfect. People doing Construction should clean there area
Great property. It is not adult-only per Expedia. Kids/families are welcome. The reception can organize activities for you to do. Food is fresh and delicious. Staff is very friendly and accommodating
es un hotel bonito y cĂłmodo, pero hay varias construcciones alrededor y al frente actualmente. Las del frente le han quitado vista al mar a las habitaciones del 2Âș piso.
For a luxury hotel, it wasn't the cleanest. We found it a bit overpriced based on the overall hospitality. The swimming pools were nice and the location was right next to the beach.
This is a gem of a property in a unique surfing village at the edge of the world. An adventure to get to and a throw back to simpler times. Everyone is friendly and helpful and the food is amazing.
Ocean views from the rooms, two beautiful pools, and a roof top Jacuzzi along with a wonderful on site restaurant make this a great choice.
Lots of walkable options for food and drink or jump in a Tuktuk for a fun way to travel. Hotel Ka'ana is wonderful!