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Fairmont Sonoma Mission Inn & Spa

4.0 star property
4-star Mediterranean resort near Sonoma Golf Club

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Photo gallery for Fairmont Sonoma Mission Inn & Spa

Exterior
Property video
Property grounds
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
100 Boyes Boulevard, Sonoma, CA, 95416
  • Place, Maxwell Farms Regional Park
    ‪17 min walk‬
  • Place, Sonoma Golf Club
    ‪2 min drive‬
  • Place, Sonoma State Historic Park
    ‪5 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪47 min drive‬

Room options

View all photos for Fairmont King, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Fairmont King, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Queen, Non Smoking

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Fairmont Queen, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

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Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

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Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

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Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

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Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

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Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

  • Garden view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont, Suite, 1 Bedroom

Fairmont, Suite, 1 Bedroom

Fairmont, Suite, 1 Bedroom

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

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Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

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Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

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Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

  • Garden view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Mission Spa)

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Suite, 1 King Bed (Mission Spa)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

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Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

  • Garden view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed, Accessible

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Fairmont Room, 1 King Bed, Accessible

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

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Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Vineyard Suite,1 King, Patio)

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Suite (Vineyard Suite,1 King, Patio)

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Sonoma

Central Sonoma getaway .Your stay at this Boyes Hot Springs resort places you within 3 miles (5 km) of Sonoma Golf Club and Mission San Francisco Solano. Also, Sonoma Plaza is within 3 miles (5 km) and Sonoma TrainTown Railroad is within 6 miles (10 km).
View more Resorts in SonomaOpens in a new window

What's nearby

  • Maxwell Farms Regional Park - 17 min walk - 1.5 km
  • Sonoma Golf Club - 2 min drive - 1.8 km
  • Montini Open Space Preserve - 3 min drive - 2.2 km
  • Sonoma State Historic Park - 5 min drive - 2.9 km
  • Sonoma Plaza - 7 min drive - 4.3 km

Getting around

  • Santa Rosa Station - 31 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 42 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Spread Kitchen - ‬5 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Buck’s Place - ‬4 min drive
  • ‪Valley Swim Club - ‬3 min drive

About this property

Fairmont Sonoma Mission Inn & Spa

4-star Mediterranean resort near Sonoma Golf Club
As a guest of Fairmont Sonoma Mission Inn & Spa, you'll find a full-service spa, hot springs, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

12 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this resort measures 4500 square feet (418 square meters) and includes conference space. An indoor pool, a 24-hour health club, and a hot tub are also featured at the business-friendly Fairmont Sonoma Mission Inn & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sonoma resort.

  • 226 guestrooms or units
  • 3 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1927
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
Fairmont Sonoma Mission Inn & Spa offers 226 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Sonoma resort provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 27 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are 5 hot springs open between 9:00 AM and 6:00 PM.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Pool gate
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 5 mi
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 29 per night)
  • Covered valet parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 45 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • 5 hot springs
  • Art gallery
  • Bicycle tours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Wine tasting room
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: USD 67.41 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 45 per person
  • Uncovered self parking fee: USD 29 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night
  • Spa fee: USD 69 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Hot springs access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Fairmont Sonoma Mission Inn Spa
Fairmont Mission Inn
Fairmont Mission Sonoma
Fairmont Sonoma Inn
Fairmont Sonoma Mission Inn
Mission Sonoma Inn
Sonoma Fairmont Inn
Sonoma Mission Inn
Sonoma Mission Inn Fairmont
Fairmont Inn Mission Sonoma Spa
Fairmont Sonoma Mission Hotel Sonoma
Fairmont Sonoma Mission Inn And Spa
Fairmont Sonoma Mission & Spa
The Fairmont Sonoma Mission Inn Spa
Fairmont Sonoma Mission Inn & Spa Resort
Fairmont Sonoma Mission Inn & Spa Sonoma
Fairmont Sonoma Mission Inn & Spa Resort Sonoma

Fairmont Sonoma Mission Inn & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance, customer service and stay
Stayed 1 night in Dec 2025

8/10 Good

Tara

Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Each time we stay at the Fairmont the service is impeccable! The rooms are clean and comfortable. We love the spa and the grounds. The restaurant is also fantastic. We will be back soon!
Stayed 2 nights in Dec 2025

10/10 Excellent

Margaret

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We (my 3y/o Pekinese, Rames and I) spent Christmas day and that night at the Sonoma Mission Inn. I really loved the welcoming atmosphere that included dogs! I loved the "love energy" in the space. We dined at the bar and the service and food were excellent. We spent time in the common areas talking with others briefly sharing personal histories. The service was excellent from the moment I pulled into "valet" service, to housekeeping - the room was well appointed and immaculately clean. It was a perfect day. I plan to make this a Christmas tradition. Thank you, Sonoma Mission Inn staff, for creating a welcoming and loving space for everyone...especially the dogs!
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Very clean. The spa is fabulous!
Stayed 1 night in Dec 2025

6/10 Okay

Houssem

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The stuff is really good and hospitality is excellent. But the hotel is way overpriced, for a 5 stars hotel I was expecting a better rooms and amenities. The curtains are from the last century, the crib was rusty and you have to pay extra for everything. The parking fee is dropped from the sky as they have a big parking inside the hotel.. I am not expected to come horseback riding after all. You have to pay for the indoor pool and hot tub $69 per day which should have been free for residents and it’s below average and small anyway. The instagram videos are very misleading. There were no slippers nor toothpaste in the room.. that’s a minimum to have in a 5 stars hotel. Overall, the hotel is a 3 stars downtown hotel with the price of a 5 stars resort. I wouldn’t come again. But again, the staff was wonderful. The food is meh.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and the staff was very friendly. Enjoyed our stay immensely. Thank you!!
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly satisfied!
Stayed 1 night in Dec 2025

8/10 Good

james, Medina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but in cold weather very limiting.
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Ginsu

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Stayed 3 nights in Nov 2025

10/10 Excellent

Csaba

Travelled with group
Liked: Cleanliness, staff & service, amenities
Elegant lobby with beautiful Christmas decorations.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel - will always come back -
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The Fairmont is an amazing property with amazing amenities and service. We love staying here !
Stayed 1 night in Nov 2025

6/10 Okay

theresa

Liked: Staff & service
Disliked: Amenities
I expected a modern hotel with a refrigerator that worked and a microwave in my room.. I didn’t know heater radiators still existed. I expected a maid who cleaned and didn’t leave dirty floors in my bathroom or used wash clothes.. I expected restocked clean wine glasses and water glasses.. I paid discounted for 4 night just under $ 3000.. oh I forgot the $60 a day resort fee.. which accounted for me a bottle of wine and a glass of champagne on arrival. I’ll go to Napa Valley from now on! If I’m paying big bucks I’ll go to a place I know will produce
Stayed 4 nights in Nov 2025

10/10 Excellent

Dongyu

Stayed 2 nights in Nov 2025

10/10 Excellent

Rohan

Stayed 2 nights in Nov 2025

8/10 Good

Shayna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facility needed some TLC especially in the spa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jin Young, Mountain View

Stayed 1 night in Nov 2025

2/10 Terrible

Vickie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel cancelled part of our fully paid non-refundable reservation 4 days prior to arriving. When we did get there the room smelled horrible and they had no other rooms at the level we booked at and wouldn't refund any of our pymt if they put us in a lesser room but required us to pay extra to upgrade to a different room. Nothing has been upgraded in the rooms for several decades. In short, this hotel was awful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic, friendly and informative. We have been coming to the Fairmont for decades and it seems to have risen to a new stride, really.
Stayed 2 nights in Nov 2025

10/10 Excellent

antonio

Liked: Cleanliness, amenities, property conditions & facilities
everything was great.
Stayed 1 night in Nov 2025

10/10 Excellent

william

Stayed 2 nights in Nov 2025

10/10 Excellent

Lester

Stayed 1 night in Nov 2025