ibis Southampton Centre

3.0 star property
Hotel near Southampton Cruise Terminal in Southampton

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Photo gallery for ibis Southampton Centre

Exterior
Exterior
Meeting facility
Standard Room with 1 Double Bed - Harbour view
Standard Room with 1 Double Bed - Harbour view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Southampton

Southampton City Centre stay.Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal in Southampton
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Air conditioning is not provided.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

8/10 Good

Sike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a convenient location close to the central station. But there’s no accessible microwave even though they have dining area so we had to have cold dinner, and the McDonald around also doesn’t open to walk-ins all day long as they advertised.
Stayed 4 nights in Mar 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Broken air con

During our stay the aircon didn’t work at all it was constantly pumping out hot air forcing us to sleep with the window open and the fan on all night having to listen to the cars outside all night keeping us up
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise

Overnight stay prior to Cruise , very economical, friendly and comfortable. Food was also very palatable x
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Staff & service

Cold room

Room was ok for the price. Heating in room cool on entering, temperature only goes up to 17c, had a hot bath to warm up and put the fan on which warmed the room a bit.
Stayed 1 night in Mar 2025

10/10 Excellent

AMANDA

Stayed 1 night in Mar 2025

8/10 Good

Eda

Stayed 1 night in Mar 2025

8/10 Good

Cally

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

kin

Stayed 1 night in Mar 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more pillows in the rooms.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

A little disappointing

Hotel looked very tired and dated. Breakfast was really bad, eggs were hard, like they had been left out for too long. Staff were average at best. Really did not enjoy.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

Dirty and disrepair, fire hazard electrics and cracked through toilet
Stayed 1 night in Mar 2025

8/10 Good

Yo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth, Steeple Bumpstead

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfectly fine for a value hotel stay. Communal areas are modern but rooms could do with an update. A lower standard than other Ibis hotels we’ve stayed in.
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so convenient to MSC cruise line.You can walk to board ship.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

rachel

Stayed 1 night in Feb 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff couldn't more helpful
Stayed 1 night in Feb 2025

8/10 Good

Adwoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comfortable stay

Good choice. Value for money.
Stayed 1 night in Feb 2025