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Premier Inn Southampton City Centre - West Quay

3.0 star property
3-star hotel near Southampton Cruise Terminal

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Photo gallery for Premier Inn Southampton City Centre - West Quay

International cuisine
Family Triple Room
Room amenity
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • 24/7 front desk

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Place, Tudor House and Garden
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from The Quays and within a 5-minute walk of WestQuay Shopping Centre. Titanic Honour & Glory Exhibition - Southampton and Old City Walls are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 3 min walk - 0.3 km
  • Old City Walls - 3 min walk - 0.3 km
  • Titanic Honour & Glory Exhibition - Southampton - 4 min walk - 0.4 km
  • Mayflower Park - 4 min walk - 0.4 km
  • Tudor House and Garden - 5 min walk - 0.4 km

Getting around

  • Southampton Central Station - 12 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪PizzaExpress - ‬8 min walk
  • ‪Burger King - ‬4 min walk
  • ‪L'Osteria - ‬2 min walk
  • ‪Bill's - ‬8 min walk

About this property

Premier Inn Southampton City Centre - West Quay

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Southampton City Centre - West Quay also features express check-out and an elevator.

This 3-star Southampton hotel is smoke free.

  • 155 guestrooms or units
  • 6 levels
  • Built in 2011
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Premier Inn Southampton City Centre - West Quay offers 155 accommodations. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Southampton M27 Jct7 by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,348 reviews
The price is CA $86
CA $104 total
includes taxes & fees
Mar 15 - Mar 16
Holiday Inn Express Southampton M27 Jct7 by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Google Pay, and Apple Pay. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

D Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay for the one night we stayed, but the sunlight was challenging to manage. The breakfast was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Nepean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul E

Stayed 4 nights in Nov 2025

8/10 Good

Joyce, Balgonie

Liked: Cleanliness, property conditions & facilities
I stayed a couple of nights before a cruise. The staff was friendly and helpful- the room was clean - the bedding very good quality and very comfy bed. In fact I liked almost everything except for the fact that there was no way of contacting front desk staff other than to go out and do so physically (no phone). Because of this I may not book this hotel again as being older I feel better about having this available in case of an urgent situation. Restaurant - pricing is good; breakfast selection is excellent and good quality. The evening option is well priced but was disappointed in the fish & chips that wasn't as good as my last visit to England. Service was very good with some staffing but lacking with others - so a mix depending on who was on that shift. Location - was good for what I needed on this trip
Stayed 2 nights in Nov 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
All was well.
Stayed 1 night in Oct 2025

6/10 Okay

joseph

Travelled with family
Liked: Cleanliness
the staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Zane

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! Comfy bed and great amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is AMAZING From greeting with the front desk staff to our checkout was top notch Sue is an Exceptional Ambassador for her workplace and town. So personable, helpful and feels like chatting with an old friend. She made our stay. Answering multiple questions as giving directions and hints. Made our stay awesome Thanks to All at the Premier Inn
Stayed 1 night in Nov 2025

6/10 Okay

Yuan-Hsin, Beaumont

Liked: Cleanliness, amenities, property conditions & facilities
Budget hotel, clean and good location. Walking distance to train station 15 min, 7 min national express bus from airport. Noises from construction and traffic on both sides.
Stayed 1 night in Nov 2025

8/10 Good

Dennis

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Cruise Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Anika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms are well layed out.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Handicap shower was great with ample room to move around in the bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuk Seung

The staff is very nice and helpful.👍👍
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night prior to a cruise from the port. It was perfect. We did not eat breakfast but did have a late dinner and it as very very good. A wonderful value.
Stayed 1 night in Oct 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff not really friendly on arrival but came across other staff who were. Only one towel in room booked for 2? Other guests said they had to ask too. Not sure air conditioner worked as it should. Seemed to turn off frequently and not at set temperature. Great location for visiting. Glad there was a bar and restaurant. Overall very happy with stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place to Stay

The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience you can’t go wrong with premier inns
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

6/10 Okay

Wayne, Orlando

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Nice property location, rude staff
Stayed 2 nights in Sep 2025

6/10 Okay

Lawrence

Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Size of rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025